319 Reviews of Kelly Jeep Chrysler - Service Center
Recall/Routine I brought my 2015 leased vehicle in for a recall item and also for a first oil change and tire rotation. It was a very crowded morning in the service I brought my 2015 leased vehicle in for a recall item and also for a first oil change and tire rotation. It was a very crowded morning in the service department, so the entire visit took longer than I had expected it would. The service manager responded promptly to my concerns and made good. I'm still very happy with this dealership. More
Good people I have been a customer of Kelly Jeep Chrysler for many years The sales and service staff have always been very helpful. I have had my current autom I have been a customer of Kelly Jeep Chrysler for many years The sales and service staff have always been very helpful. I have had my current automobile for 7 years and I will keep taking it back to the dealership because of the service I receive. Bruce in service has always remembered me and helped me to resolve any concerns or service. A Good Guy. More
wrangler has paint defects my brand new 40,000 dollar jeep wrangler has defects that apparently they all have. the paint on the front fenders (over the wheels) does not adhere my brand new 40,000 dollar jeep wrangler has defects that apparently they all have. the paint on the front fenders (over the wheels) does not adhere correct where the fender comes to a point, so as a result, there is a crack in the paint on both fenders. Chrysler approved having them repainted however the technician said they all look like this and repainting wont fix the problem. They chose not to repaint because it may come out worse, which i do agree with-but now i have to take my chance that my front fenders aren't going to chip and peel. More
The service was great. I had to bring my car in to get the sunroof worked on where it was making a rattling noise. The Service Rep was helpful and great. I got a loaner vehi I had to bring my car in to get the sunroof worked on where it was making a rattling noise. The Service Rep was helpful and great. I got a loaner vehicle for a few days and the follow up was great. More
Fast and efficient service. Always get fast and efficient from the service department. Very knowledgeable and polite at all times. I would recommend their service department to a Always get fast and efficient from the service department. Very knowledgeable and polite at all times. I would recommend their service department to anyone. Mr. Perkin is probably the best service manger I've ever dealt with. They took care of all recalls automatically and efficiently. Great service. More
emergency repair I went into the service department without an appointment because a gas stattion attendant told me he thiught my gas tank was leaking. The service dep I went into the service department without an appointment because a gas stattion attendant told me he thiught my gas tank was leaking. The service department worked very hard to squeeze me in and repair my car. I really can't say enough good things about Keely Jeep....from sales to service all are amazing!!! More
Great ease of service visits & excellent sales/leasing team! Kelly Jeep has earned my highest ratings as I feel valued as a customer from the time I drive into the service intake area to the time I receive my ve Kelly Jeep has earned my highest ratings as I feel valued as a customer from the time I drive into the service intake area to the time I receive my vehicle back after the visit. Everyone in each department calls me by name and makes sure I am welcomed and that all my service requests are handled expediently and carefully. The waiting room is so pleasant and relaxing and I never mind passing some time there as I feel so comfortable with this agency. More
Kelly Jeep provides the ultimate customer service!!! Years ago I worked for a well-known local dealership. I understand and know how dealerships work. Kelly's sales and service department is second to Years ago I worked for a well-known local dealership. I understand and know how dealerships work. Kelly's sales and service department is second to none. Our service liaison has always been Bruce. Bruce eats, breathes, and sleeps customer service. He has a real passion for for his customers. He has gone above and beyond what a service rep is required to do. Bruce Wallace is one of the biggest reasons we continue to shop at Kelly. Brian Kelly himself and Andrew, the GM have also treated us excellentl time and time again. These are only a few of several reasons we continue to recommend Kelly Automotive to everyone. Also the reason that my family continues to buy vehicles from Kelly. More
Recall Service/Navigation Radio Service Excellent, timely service on the part of Bill Perkin, Artis Purdie and the Technician. I've worked with Bill and Artis in the past and its always goo Excellent, timely service on the part of Bill Perkin, Artis Purdie and the Technician. I've worked with Bill and Artis in the past and its always good service and successful repairs. More
Repair and oil change Bruce provides me the best service advice as he has for the last 8 years. He is the best. The service was provided in a timely manner with advice for Bruce provides me the best service advice as he has for the last 8 years. He is the best. The service was provided in a timely manner with advice for other services needed shortly. More