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Kelly Jeep Chrysler - Service Center

Lynnfield, MA

3.7
322 Reviews

322 Reviews of Kelly Jeep Chrysler - Service Center

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November 02, 2015

Promt and courteous. All the work was performed and completed as promised. My truck is running better than ever Thank You. I will bring my truck here for any service needs More

by RTAMBUR387
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Sylvester
Nov 27, 2015 -

Kelly Jeep Chrysler responded

That's great RTAMBUR387! We are glad that your truck is running well and that you are happy with our services. We look forward to working with you again.

November 02, 2015

Jeep 2015 Second time in for same problem. Hope it is fixed. Most problems I have had with a new car. Sales people are good. Service needs some work. More

by PJO3521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Wallace, Gus Doughman
November 01, 2015

great Service department very profesional and knowledgable and understand what the issues are from the cusromer. I would recomend kelly jeep to friend and More

by BRONCO117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Wallace
Nov 27, 2015 -

Kelly Jeep Chrysler responded

Happy to hear the service department so helpful BRONCO117. We look forward to working with you and your family and friends in the future. Thanks for the review, have a nice day.

October 31, 2015

Good people I have been a customer of Kelly Jeep Chrysler for many years The sales and service staff have always been very helpful. I have had my current autom More

by DomL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Wallace
Nov 27, 2015 -

Kelly Jeep Chrysler responded

We appreciate you doing business with us Dom. We highly value your dedication and are happy that Bruce has always been so helpful. Please let us know if you ever need anything else from us.

October 31, 2015

Recall/Routine I brought my 2015 leased vehicle in for a recall item and also for a first oil change and tire rotation. It was a very crowded morning in the service More

by HTRIPOLSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Perkin
Nov 27, 2015 -

Kelly Jeep Chrysler responded

Hi HTRIPOLSKY. First we would like to apologize for the wait and that your visit took longer than expected. We are happy that our service manager responded so promptly and that you were happy with your visit. Again, we are sorry for the wait and we hope to make it up to you in the future.

October 30, 2015

The service was great. I had to bring my car in to get the sunroof worked on where it was making a rattling noise. The Service Rep was helpful and great. I got a loaner vehi More

by ASTEFANILO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Wallace
Nov 27, 2015 -

Kelly Jeep Chrysler responded

Hi ASTEFANILOL, glad to hear that your sun roof was able to be fixed. Thank you for your positive feedback regarding our service rep and their performance. Have a nice day.

October 30, 2015

wrangler has paint defects my brand new 40,000 dollar jeep wrangler has defects that apparently they all have. the paint on the front fenders (over the wheels) does not adhere More

by TriciaH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Sylvester
October 29, 2015

Fast and efficient service. Always get fast and efficient from the service department. Very knowledgeable and polite at all times. I would recommend their service department to a More

by cmastro0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Perkin, Artis Purdie
Nov 27, 2015 -

Kelly Jeep Chrysler responded

We truly appreciate your positive feedback cmastro0. Top quality service is very important to us and it is great to hear that Mr. Perkin provided that. Thank you for your review and for doing business with us.

October 29, 2015

emergency repair I went into the service department without an appointment because a gas stattion attendant told me he thiught my gas tank was leaking. The service dep More

by LSPIN65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie, Fred Sylvester
Nov 27, 2015 -

Kelly Jeep Chrysler responded

That's very kind of you to say LSPIN65. We certainly are happy that you received excellent service when you came in for your car repair. Thank you for your review, please let us know if there is anything else we can do for you.

October 29, 2015

Great ease of service visits & excellent sales/leasing team! Kelly Jeep has earned my highest ratings as I feel valued as a customer from the time I drive into the service intake area to the time I receive my ve More

by lynnedbreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom MacDonald, Robert Page, Artis Purdie, Stephen Sullivan, Fred Sylvester
Nov 27, 2015 -

Kelly Jeep Chrysler responded

That is exactly the type of feedback we love to hear from our customers Lynnedbreed! We are happy that you feel so welcome here. Thank you for your review, we look forward to working with you again soon.

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