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Kelly Jeep Chrysler - Service Center

Lynnfield, MA

3.7
322 Reviews

322 Reviews of Kelly Jeep Chrysler - Service Center

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October 23, 2020

i had a small service issue today and the service manager called me back quickly and took care of the issue and was very apologetic. More

by rfooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Kelly Jeep Chrysler responded

We are happy to know everything was well taken care of! It is great that Reise made sure that the issue was resolved and that you had a pleasant experience. Thank you for sharing!

October 22, 2020

The new Lynnfield facility is really nice. The Service department was courteous and professional. The wait time was quick. Overall, I’m happy with the experience. More

by franny.doody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niko Qirjazo
Oct 27, 2020 -

Kelly Jeep Chrysler responded

Thank you, Franny! We are happy to know that you enjoy our new facility! It is great that you had the opportunity to work with both Reise and Niko and that they made sure you were well taken care of. We appreciate your review! Take care, Franny!

October 10, 2020

Great service and very professional. The girl at the service desk was great and very helpful. I will use them again. Very convenient location. Great price More

by Lmjpfk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melina Custovic
Oct 12, 2020 -

Kelly Jeep Chrysler responded

We are happy to hear that! It is great to know that Melina took excellent care of you and made sure you had a positive experience. Thank you for taking the time to share this with us!

October 06, 2020

Melina was very thorough and quick . A pleasant attitude and took the time to keep me informed about my vehicles progress. I would be happy to deal with Melina again. More

by Minit919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melina Custovic
Oct 07, 2020 -

Kelly Jeep Chrysler responded

That is great to hear! We are glad that you had the opportunity to work with Melina and that she was so helpful and thorough. We really appreciate you taking the time to share your feedback with us! We will be sure to pass this along to Melina!

October 03, 2020

I had been told by previous dealer that my brakes needed to be replaced. When I booked appt for oil change mentioned that. They told me that my front brakes scored a 5 & rear 2. I asked if ? need to be repl More

by Misse24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
October 03, 2020

I had the pleasure of having Melina as my service advisor today. She’s very easy going, knowledgeable and friendly. She always goes above and beyond to help me and other customers. I highly recommend seeing More

by Carla.L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melina Custovic
Oct 06, 2020 -

Kelly Jeep Chrysler responded

Hi Carla! We are happy to know that you had such a positive experience working with Melina! It is great that she was so friendly and made sure you were well taken care of! We really appreciate your recommendation, Carla! We will be sure to pass this along to Melina!

September 30, 2020

Received excellent service as always. Reise was very helpful and very concerned with getting the car delivered back perfect for me and in time. Excellent job! More

by Lamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
Sep 30, 2020 -

Kelly Jeep Chrysler responded

That is great to hear! We are glad that you had the opportunity to work with Reise and that he was so helpful! It is great that he provided you with excellent service and made sure the car was delivered on time. Thank you for taking the time to share this with us!

September 12, 2020

Best service on the North Shore! I have always appreciated that unnecessary parts or service have ever been suggested. And, the new facility is beautiful. More

by MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reise Turransky
Sep 14, 2020 -

Kelly Jeep Chrysler responded

Thank you, MD! We really appreciate you saying that! As you can imagine, we are very excited about our new facility, so it really means a lot to us knowing that you really enjoyed your time here! We are more than happy to provide you the best experience three is! Thanks again, MD!

September 04, 2020

Great customer service. Great stuff. Very nice building. Great vibe and positive energy from most employees. Try it for you self. I was looking forward to that self make dealership coffee but unfortunate du More

by geo.ave28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artis Purdie, Bruce Wallace, Jimmy McKinnon, James Burke, Melina Custovic, Rob Lepke
Sep 09, 2020 -

Kelly Jeep Chrysler responded

That means a lot to us! We are happy that you have had such a great experience and have enjoyed our new Jeep building! We're glad that you had the opportunity to work with Rob and that he was more than helpful! From all of us here, thank you for taking the time to share your experience with us!

August 21, 2020

Excellent customer service! Everyone was helpful, explained everything and gave me a price before the work was done. Walked me to my car when completed and washed it!!! More

by diane s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name, first name began with an R
Aug 24, 2020 -

Kelly Jeep Chrysler responded

Hi Diane! We are happy to know that you received excellent customer service! It is great the everyone was so helpful and made sure that everything was explained to you in detail. We believe that the service advisor that you worked with was named Rob! We will be sure to pass this along to him! Thank you, Diane!

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