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Kelly INFINITI - Service Center

Danvers, MA

4.8
614 Reviews

614 Reviews of Kelly INFINITI - Service Center

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March 03, 2017

Professional Easy check in for my 30K service on my car. My loaner was ready, and was not kept waiting for the paperwork to be processed. Adam explained all that w More

by goods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
March 01, 2017

Best Dealership Experience I've Had Kelly Infiniti has been extraordinary from the minute I walked into the showroom the first time, through my buying experience, and now when I use thei More

by Medc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
February 26, 2017

repair I was happy with the service. Dave kept me updated with what was going on with my vehicle the whole time. He really did an excellent job. Great guy. More

by B_Nation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
February 25, 2017

Quick and courteous service I had my vehicle serviced and was in and out within an hour, no issues. The service is always good when I bring my car in. More

by diphillipo205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman
February 24, 2017

New Tires Matt in Service was awesome! He worked with my schedule, got me a loaner vehicle and made sure I received the proper discount! Highly recommend buy More

by SWFANMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman
February 23, 2017

Super staff and service!! We have been clients of Kelly Infiniti for over 10 years+ and have always found the staff from reception to sales, maintenance and management to be no More

by rcgaeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Heney, Cindy Herlihy, Irene Gesnaldo, David Petillo, Victor Chaves
February 22, 2017

Matt Shafman Every time I bring my car in Matt provides excellent service! He never keeps me waiting. He is professional , friendly and makes customer satisfacti More

by Kaye2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman
February 15, 2017

Regular service and issue connecting my phone to the car Excellent service as always. No hassle on my standard service and warrantee item which was also an element of my visit. Car was services, issue was re More

by Chuck gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman
February 10, 2017

It was perfect they did a great job I was very happy with the way they took care of me very professional I liked the coffee the muffins the water the place was very clean and I like More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peterson , Cong Truong, Peterson Charles
February 01, 2017

I have never had a bad experience ... Staff is wonderful I have a history with Kelly Infiniti and have recommended them many times because of their customer service. And I have known the GM, Lisa Avola since More

by LuB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie @ the Reception Desk, David Petillo, Matt Shafman
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