Back

Kelly INFINITI - Service Center

Danvers, MA

4.8
614 Reviews

614 Reviews of Kelly INFINITI - Service Center

Sort by
May 28, 2017

Quick and easy everyone is friendly and helpful , this helps to make my experience and wait a bit eastier .. Dave was thorough and very helpful he explained what nee More

by Maria infinity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
May 24, 2017

Excellent Went above & beyond of what I expected! I have Worked in customer service for over 3o years. It's difficult to find good service lately. But at Kelly More

by Kbing428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Irving, Matt Shafman
May 18, 2017

Tire Issue I popped my tire on Sunday night and luckily have run flat tires. I drove my car to the Kelly dealership on Monday morning at 930. I worked with Matt More

by VincenzoCosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman
May 17, 2017

Excellent Service Kelly Infiniti service is top notch as they always go above and beyond for their customers. I have been a long time fan of the infiniti family and pla More

by Miguel Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
May 17, 2017

As usual the service I received was exemplary Kelly Infiniti is by far the best dealership I have ever worked with. Matt in the service department is friendly, knowledgeable and extremely competen More

by Bob1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman
May 17, 2017

Prompt and thorough service and friendly staff Popped in for oil change. Taken right away. In a little more than an hour, oil and oil filter changed, paint from a scuff was removed, state inspectio More

by dellis46@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
May 13, 2017

Excellent service, as always Victor and the service team continue to do a great job, always a pleasure to work with. I don't feel like they're ever trying to sell me unnecessary More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Chaves
May 11, 2017

They make it easy at Infinity! Matt is a pleasure to work with. He can't do enough to make sure your experience is a good one. Everyone that works in Service is very easy to work wi More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shafman
May 10, 2017

Kelly Infiniti Sets High Standards Kelly Infiniti has consistently impressed me whenever I have had my vehicle, a QX56, serviced. They set high standards on their work and are extremely More

by StanAlger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The reception team are all excellent and always remember me when I am there., David Petillo
May 10, 2017

Brought my QX56 in for service-rear brakes, oil change Excellent service, updates were provided as the work was done. Clean, friendly and very attentive to my needs! David is a pleasure to work with! More

by RR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Petillo
...
28
...