Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
614 Reviews of Kelly INFINITI - Service Center
Sort by
August 12, 2019
Most helpful service advisor I’ve ever dealt with! Ryan was easy going, more than helpful, and awesome to work with. Took great care of my car and couldn’t be happier! Will always bring my car back to Ryan was easy going, more than helpful, and awesome to work with. Took great care of my car and couldn’t be happier! Will always bring my car back to them in future. More
by LMoniz18
Employees Worked With
Matt Shafman, Frank Falco, Ryan Seely
August 11, 2019
Professional I must say everything went smoothly from the minute I got there to the minute I left highly recommend this service department very satisfied with serv I must say everything went smoothly from the minute I got there to the minute I left highly recommend this service department very satisfied with service More
by Happy Customer
Employees Worked With
Ryan Seely
August 05, 2019
Exceptional Customer Service I arrived to Kelly INFINITI to have service performed. I met Peter who was very professional and assuring. I received updates on the work progress a I arrived to Kelly INFINITI to have service performed. I met Peter who was very professional and assuring. I received updates on the work progress and the charges incurred. Everyone at the dealership is pleasant, courteous and friendly. More
by Jorge
Employees Worked With
July 29, 2019
Great service I went in for my 7,500 service this morning. The employees were all very welcoming and the service was completed in a timely manner. I went in for my 7,500 service this morning. The employees were all very welcoming and the service was completed in a timely manner. More
by Betsy
July 25, 2019
Awesome customer service Frank did everything in his power to make sure my car was fixed in a timely manner. I’ve been a customer of Kelly Infiniti for 14 years a mainly have Frank did everything in his power to make sure my car was fixed in a timely manner. I’ve been a customer of Kelly Infiniti for 14 years a mainly have used the service department for all my services. More
by Car
Employees Worked With
Frank Falco
July 12, 2019
Always hadlve a great experience here Been coming here for the past 6 years or so and never had any issues with them. All my services have been honest and quick Been coming here for the past 6 years or so and never had any issues with them. All my services have been honest and quick More
by Xnatar
Employees Worked With
Ryan Seely
June 08, 2019
Customer Service Review Just want to thank Frank who greeted me when I drove in. He handled the paper work promptly and professionally. He gave me an estimate of how long th Just want to thank Frank who greeted me when I drove in. He handled the paper work promptly and professionally. He gave me an estimate of how long the service would take and followed up with a call when it was ready to go. He did a great job More
by Dizzy, Don 789
Employees Worked With
Frank Falco
June 02, 2019
Peter was awesome Outstanding customer service and thorough. I know what is needed coming up before winter and the history of all services done on vehicle. Peter was ve Outstanding customer service and thorough. I know what is needed coming up before winter and the history of all services done on vehicle. Peter was very personable and professional. More
by Mario
Employees Worked With
May 30, 2019
New tire I went in without an appt because my tire needed air. They were all more than welcoming and assured me they’d take care of it and they did. I went in without an appt because my tire needed air. They were all more than welcoming and assured me they’d take care of it and they did. More
by lugucc
May 28, 2019
Excellent service experience! My loaner vehicle was ready for me when I got there. Frank in service was prompt with getting me in and out quickly and updated me daily regarding the My loaner vehicle was ready for me when I got there. Frank in service was prompt with getting me in and out quickly and updated me daily regarding the status of my vehicle. The service manager (Matt) was so kind and helpful upon pick up, answering all remaining questions and also taking the time to help me set up my blue tooth which I was having trouble doing. Thanks for the great experience! More
by SANDLER.KELLI
Employees Worked With
Matt Shafman, Frank Falco
