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614 Reviews of Kelly INFINITI - Service Center
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September 16, 2019
Friendly people to work with. Ryan Seely very helpful. Explain what my car needed and that it was under warranty. He answered all my questions about future service. I will go back Ryan Seely very helpful. Explain what my car needed and that it was under warranty. He answered all my questions about future service. I will go back there. More
by Pj
Employees Worked With
Ryan Seely
September 13, 2019
Friendly and fast Friendly fast service with my car returned as if i was just taking delivery for the first time! The dealershiip has convenient business hours and serv Friendly fast service with my car returned as if i was just taking delivery for the first time! The dealershiip has convenient business hours and service hours More
by Kendra
Employees Worked With
September 05, 2019
Kelly Infiniti I stopped due to a msg on my dash of front tire low and fill with air. They took me right in and informed me I was due for an oil change and tire rota I stopped due to a msg on my dash of front tire low and fill with air. They took me right in and informed me I was due for an oil change and tire rotation which was free and due to expire by the end of the month. They asked if I wanted to have that done while I was waiting which I did. They were all welcoming and took great care of my car and myself. They never made me feel like it was an imposition at all. That’s why I’ve always stuck with. Infiniti, their great service and care always brings me back. More
by lugucc
Employees Worked With
Other Employees :
There was a younger employee who brought my keys when my car was done but don’t know his name , Ryan Seely
September 05, 2019
Service Exemplary service manager Matt Shafman. Unexpected repair issues were made uncomplicated and results went smoothly. A gem with this employee, as repai Exemplary service manager Matt Shafman. Unexpected repair issues were made uncomplicated and results went smoothly. A gem with this employee, as repairs were completed in a reasonable time frame! More
by goods
Employees Worked With
Matt Shafman, Frank Falco
August 31, 2019
It was great experience The service was great Ryan went above and beyond he kept me up to date on everything they were doing I really was very satisfied The service was great Ryan went above and beyond he kept me up to date on everything they were doing I really was very satisfied More
by Italian stallion 14
Employees Worked With
Chris King, Peterson Charles, Ryan Seely
August 29, 2019
Excellent service I was overdue for service and I noticed my car was not driving right. I stopped by Kelly Infiniti in Danvers without an appointment. I arrived to two I was overdue for service and I noticed my car was not driving right. I stopped by Kelly Infiniti in Danvers without an appointment. I arrived to two smiling faces in the service department, Matt and Ryan calling me by name and I hadn’t been there in four months. They welcomed me in and offered to service the car right away even without an appointment. They did my next service due and called me in a few hours to say my car was ready. They did an excellent job of explaining what was done and the car was washed and sparkling on top of it all. Excellent experience. Ryan and Matt do a top notch professional job. Thank you!! More
by Janet K
Employees Worked With
Matt Shafman, Ryan Seely
August 25, 2019
Excellent Customer Service I came for an oil change and found serious work needed to be done on my 2007 M35X. Ryan Seely patiently explained each and the costs and was empatheti I came for an oil change and found serious work needed to be done on my 2007 M35X. Ryan Seely patiently explained each and the costs and was empathetic to my concerns.. I felt confident that Ryan was doing the best he could for me. Thank you Ryan for your excellent customer service. Susan Peterson More
by sus19
Employees Worked With
Ryan Seely
August 23, 2019
Always Professional Experience Kelly’s Service Dept always is a professional experience. Full explanation of work required and then completed. It’s always a painless experience. Kelly’s Service Dept always is a professional experience. Full explanation of work required and then completed. It’s always a painless experience. The Express Service is great for oil change and tire rotation. For scheduled service work a loaner car isavailable. More
by Markfin
August 22, 2019
Ryan was great. Professional, friendly, knowledgeable, and candid about what wasn't needed and could wait, which saved me money (for now!). Service was fast and the Professional, friendly, knowledgeable, and candid about what wasn't needed and could wait, which saved me money (for now!). Service was fast and the courtesy vehicle in great shape. More
by Gbrooks
Employees Worked With
Ryan Seely
August 15, 2019
Very accomadating My key fob was intermittently not working. They let me bring it right in and replaced the battery in it as well as the car battery at no charge. My key fob was intermittently not working. They let me bring it right in and replaced the battery in it as well as the car battery at no charge. More
by Maureen
Employees Worked With
Ryan Seely
