Back

Kelly Hyundai of Hamburg

Hamburg, PA

not yet
rated
534 Reviews

35 Industrial Drive

Hamburg, PA

19526

Directions

By Type

534 Reviews of Kelly Hyundai of Hamburg

June 26, 2024

On May 17, 2024, I filed a complaint with Hyundai Consumer Affairs. It escalated to a case manager. A 2020 Tucson that my father purchased in March of 2023, has been in the repair shop for 12 weeks n More

by borrayo.schwambach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Bobo
Jun 27, 2024 -

Kelly Hyundai of Hamburg responded

Thank you for reaching out. As we explained to you in a prior email, this vehicle is in our repair facility and our service shop has been following all manufacturer recommendations for proper repair of the vehicle. We cannot go any faster on the vehicle than the availability of factory parts. We understand your frustration with the manufacturer, but we cannot influence or control any decision the manufacturer makes, or the timing of parts the manufacturer ships. Sincerely, John Bobo, General Manager, 484-638-8458.

March 23, 2023

We had an amazing experience at Kelly Hyundai buying our Hyundai Tucson Hybrid. We had been to multiple dealers (closer to home) before Kelly but either the car was not available or the price quoted were ve More

by Preeti Nair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krista James, Yinette Roa
Mar 24, 2023 -

Kelly Hyundai of Hamburg responded

We are thrilled to hear about your amazing experience with Krista James at Kelly Hyundai in Hamburg, PA. Congratulations! We wish you many happy miles in your new Hyundai Tucson Hybrid!

January 24, 2022

I had the best experience dealing with the staff at Kelly Hyundai, specifically Fatima Stufflet. She was very friendly, knowledgeable and an all around joy to deal with. She made the car buying process easy More

by sean108sandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fatima Stufflet
July 09, 2021

Tracy Baker made buying our new Santa Fe a great experience! She anticipated our every need. Very knowledgeable, no nonsense, no pressure. Hope she is there when whenever we need to buy a car! More

by HS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Baker
April 25, 2021

My experience with Freedom Auto Group was excellent, I helped my mom find her new Hyundai with the help of Tara D. and John Bobo. Every aspect of the car buying experience was superior. This was the o More

by a.cal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tara Dejardins, John Bobo, David Morrison
February 28, 2020

Great experience. Andy was very courteous and extremely Great experience. Andy was very courteous and extremely professional. I will definitely be back and will be asking for him personally. Probably the More

by chris_primrose2000
Recommend Dealer
Yes
Employees Worked With
Andrew Caufield
Mar 01, 2020 -

Kelly Hyundai of Hamburg responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Bobo - General Sales Manager - jbobo@freedomautogroup.com

October 23, 2019

Absolutely great service I would like to thank Jack and Jason for their commitment to get me into a nicer safer vehicle for me and my family. I am loving the Rav4 and the wife More

by Acornish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Jason
Nov 14, 2019 -

Kelly Hyundai of Hamburg responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, John Bobo - General Sales Manager - jbobo@freedomautogroup.com

October 21, 2019

e the buy experience so easy almost too easy thank you Da Came in for service and left with a newer certified used rav4 @ a lower payment Danni made it so easy didn't take a whole day , and got us out of an More

by Byron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danni (our sales technition) , Brian Rowe
Nov 14, 2019 -

Kelly Hyundai of Hamburg responded

Thank you for leaving us this great review! We are very happy to hear that Danni and Brain made your recent visit easy and painless. We look forward to seeing you back again in the future. Take care! Best, John Bobo - General Sales Manager - jbobo@freedomautogroup.com

October 17, 2019

Very friend . Great atmosphere I was not happy at all with having the issue with my car rectified. I had my car there 4 times for the same issue before it was solved and fixed. H More

by Boo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
September 27, 2019

Inspection Very helpful and thorough. Made some recommendations but not pushy just informative apologetic that car washer was off today but would get someone fr More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
1
...