Kelly Honda - Service Center

Katherine is the best! Katherine took care of and my car during a scheduled service. She indicated that I did not need all the service I had signed up for anti could wait un Katherine took care of and my car during a scheduled service. She indicated that I did not need all the service I had signed up for anti could wait until next mileage check. She helped me in selecting the best coupon, then returned my coupon when I did not need it. She is efficient and professional. I am glad to have her assisting me at Kelly Honda. More

Very good I brought my car in for the 5,000 mile check. The staff was efficient and helpful. The work was done very quickly and I appreciated the car wash and t I brought my car in for the 5,000 mile check. The staff was efficient and helpful. The work was done very quickly and I appreciated the car wash and the cleaning inside the car. More

like visiting family. We have been customers of Kelly service since the purchase of our 2008 Pilot in November of 2007. Right from the very first time I brought my vehicl We have been customers of Kelly service since the purchase of our 2008 Pilot in November of 2007. Right from the very first time I brought my vehicle in from it's first oil change. This first visit is when you address any concerns with your new vehicle, what I like to call the shake down cruise. We had a small list of questions about issues We were concerned about. All were addressed in the most refreshing manner I have ever encountered at a dealership. Everyone was eager to introduce themselves and made me feel comfortable, and confident. Which is important to me because even though I would be the one bringing the Pilot in for service, I knew my wife would feel the same way. By the time I left, I felt as if I was the most important person in the place. As the years have past, and I continued to come in for various service and maintenance visits, I have grown to feel as I was visiting family, share a laugh, a few happy stories of what was new in our lives, all done while checking the Pilot in for what ever was being done during that visit. I have had the pleasure of meeting almost all of the techs, all of the service reps, and have even had several chats with the service manager Mike But most of my visits have been with Ariel Vittini. Before Kelly Honda I was never one to continue bringing my vehicle to any dealership after the warranty had expired. Honda has a great reputation for producing quality vehicles , But Kelly Honda service is what will make me consider buying Honda again when the time comes. Lets be honest here, you really do not have much contact with your sales person after you take delivery. It is the service department that you will see more often. I have over 96,000 miles on my pilot, and have never had any service done anywhere else. This includes all oil changes, and two sets of tires. Now how often do you here of people buying tires at a dealership once let alone twice. This is because I have been treated with respect and have always been able to get a great price as well as timely service time after time. Keep up the great work all, and many thanks from my wife and myself. Sincerely; Giulia and Sal Bellofatto More

Friendly and fast service. This is my first time at this service center and the friendly almost informal interaction with the center is uncommon and amazing. The service was qui This is my first time at this service center and the friendly almost informal interaction with the center is uncommon and amazing. The service was quick too. But unlike the Boston center, they did not give my car a free car wash. Substance without cosmetics I guess. Lol More

We can't say enough about Kelly Honda, mainly due to Ariel Ariel Vittini has been our service advisor through our last 4 sales of Honda cars. He is caring and truthful about what we need in service. On the d Ariel Vittini has been our service advisor through our last 4 sales of Honda cars. He is caring and truthful about what we need in service. On the days that is not around, we have dealt with others in service, who are helpful also, but I feel strongly that because of Ariel, we have stayed with Kelly Honda in Lynn. Thank you, Ronna and Dan More

Excellent Customer service As always great sevice by all at Kelly hondafrom the time I came into the dealership for an oil change everyone was pleasant and efficient. As always great sevice by all at Kelly hondafrom the time I came into the dealership for an oil change everyone was pleasant and efficient. More

Recall plus. Professional and attentive service. I learned about a number of issues to be corrected while having airbag replacement. I was given a Fiat loaner and Professional and attentive service. I learned about a number of issues to be corrected while having airbag replacement. I was given a Fiat loaner and returned the next day to pick up my vehicle. Rhonda in the service department spent time to explain what was needed and was a pleasure to deal with. More

Great and fast service I give this service center 5 stars because they always get the job done in a timely manner. The employees are always so nice and very helpful. I give this service center 5 stars because they always get the job done in a timely manner. The employees are always so nice and very helpful. More

Service Light on I noticed that service light was on, of course on a busy day. Decided to call to see how busy the service department might be because my job is closer I noticed that service light was on, of course on a busy day. Decided to call to see how busy the service department might be because my job is closer to dealer than my home!! I was assured that the department was not too hectic. I was in and out so quickly I barely had time to read a magazine article!! It is nice when the service is efficient!! More