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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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September 25, 2015

Friendly and fast service. This is my first time at this service center and the friendly almost informal interaction with the center is uncommon and amazing. The service was qui More

by PRINCEONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Oct 14, 2015 -

Kelly Honda responded

Hello Princeonis, thank you for sharing your feedback with us from your last service visit. We apologize about the car wash - please visit us at your earliest convenience and we'll be happy to take care of that for you. Please let us know if there's anything else we can do for you, and thank you again for giving us the chance to work with you.

September 25, 2015

We can't say enough about Kelly Honda, mainly due to Ariel Ariel Vittini has been our service advisor through our last 4 sales of Honda cars. He is caring and truthful about what we need in service. On the d More

by RONNA.SCHAUBENFUERST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 15, 2015 -

Kelly Honda responded

Thank you Ronna and Dan for sharing your feelings about Ariel and our team at Kelly Honda. Ariel is an exemplary employee of ours and we're so happy that he goes the extra mile to keep you happy as a loyal customer of ours Ronna. We hope you'll continue to visit with Ariel and our team if you need anything at all, and thank you so much for taking time out to review our service team, it means a great deal to us Ronna and Dan!

September 25, 2015

Excellent Customer service As always great sevice by all at Kelly hondafrom the time I came into the dealership for an oil change everyone was pleasant and efficient. More

by THEPEARLS
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Oct 15, 2015 -

Kelly Honda responded

Thank you "ThePearls" for your dedication and loyalty to our Kelly Honda dealership. We enjoy working with you! If there's anything else we can do for you please reach out to us, and we appreciate you taking time out of your day to share your experience, thank you!

September 24, 2015

Recall plus. Professional and attentive service. I learned about a number of issues to be corrected while having airbag replacement. I was given a Fiat loaner and More

by Thank you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Oct 14, 2015 -

Kelly Honda responded

We appreciate your review "TY" and we thank you for sharing! Our team is glad to hear Rhonda and our service team provided you with all of the information about your recall service. We hope to see you again in the near future. Take care TY.

September 24, 2015

Great and fast service I give this service center 5 stars because they always get the job done in a timely manner. The employees are always so nice and very helpful. More

by TAISHA_SANTIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 14, 2015 -

Kelly Honda responded

Very kind of you to say Taisha! Thank you for sharing your feelings and experiences with us and others online. We appreciate you giving us the opportunity to service your vehicle. Please let us know if there's anything else we can do to make your next visit with us even more satisfying.

September 19, 2015

Service Light on I noticed that service light was on, of course on a busy day. Decided to call to see how busy the service department might be because my job is closer More

by Daisydriver14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I was served by 2 women but I did not notice names because I was attended to so quickly!!
Oct 12, 2015 -

Kelly Honda responded

Thank you Daisydriver14 for sharing the brief, but positive experience with us! Glad that we were able to have you in and out so quickly. Please let us know if you need anything else again in the future!

September 18, 2015

great Job as always at Kelly Honda out standing service and care. the job gets done quickly with great communication on what needs to be done. Kenny Batista is the best. he is on top of More

by JMG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Oct 12, 2015 -

Kelly Honda responded

Thanks for the kind words JMG123, glad that your service visit was so quick and positive! We try our best to help our customers out swiftly and efficiently, and we're happy to hear Kenny was able to take such good care of you. Please visit us again soon, and thank you again for leaving us a review JMG123.

September 17, 2015

Nice Job The person who interviewed me was Justin , very professional and knowable , he gave me some recommendation and then when over what actually I can affo More

by EZEQUIELMATEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Oct 12, 2015 -

Kelly Honda responded

Thank you for sharing your feedback Ezequiel! We're glad that Justin was so helpful in providing you with helpful pricing and recommendations during your visit to our Honda service center. We hope to see you again soon Ezequiel!

September 16, 2015

First trip to the service department As I bought my new CRV there last year, this was my first visit to your service center for the recommended oil change. I felt like a fish out of water More

by LTGRAPHICS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Oct 12, 2015 -

Kelly Honda responded

We can't wait to see you back LTGRAPHICS! Thank you for letting our service team work with you and your CR-V on your second visit to Kelly Honda. As we said, we can't wait to see you back again and if there is anything we can help you with in the meantime, please don't hesitate to contact our dealership.

September 11, 2015

Service Dept. treated me very fair Although we didn't purchase our 2011 CRV here their service department has been taking care of my vehicle from Recalls, to LOF and brakes. I've been v More

by DJLDRUMS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Justin Maurais, Anais Peguero, Kenny Batista
Oct 12, 2015 -

Kelly Honda responded

Thank you DJLDRUMS0, we're glad to be of help to you and your CR-V. If you need any other service help on your CR-V, or decide to upgrade to a different vehicle, please don't hesitate to reach out to us - we're happy to help anytime!

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