Kelly Honda - Service Center

EXCELLENT TEAM!!!!!!!!!!! Since the Moment I drive in my car for service, the young man very courteous way (sorry I don't know his name) receive it and direct me to the desk wh Since the Moment I drive in my car for service, the young man very courteous way (sorry I don't know his name) receive it and direct me to the desk where Katherine assist me, after my car was service, she look for me in the waiting room and explain with detail what was done. EXCELLENT SERVICE!!!! THANK YOU FOR YOUR HARD WORK!!! i would like to take this opportunity to mention EXCELLENT SERVICE PROVIDED BY Ariel Vittini that usually assist me with anything!!!!! More

easy oil change I had an easy time getting my oil change. It was just a small and simple service, but I was happy enough. I brought my laptop and used their wifi to d I had an easy time getting my oil change. It was just a small and simple service, but I was happy enough. I brought my laptop and used their wifi to do work while I waited, which was very convenient. More

Highly Exceptional Service Kenny Batista was a gentleman who provided an exemplary level of customer service. He carefully inquired our concerns to determine a reasonable and ef Kenny Batista was a gentleman who provided an exemplary level of customer service. He carefully inquired our concerns to determine a reasonable and effective course of action. Rather than feeling pressured and persuaded, the service was genuine and professional. We highly recommend Kelly Honda uphold the exceptional level of service demonstrated by Kenny Batista. More

Fabulous Every time I bring my vehicle in, I deal with Justin most of the time. He has great customer service and very understanding. He is fabulous!!! Every time I bring my vehicle in, I deal with Justin most of the time. He has great customer service and very understanding. He is fabulous!!! More

Quick, friendly service! I took my car in to be serviced and the staff was extremely friendly and I was in and out pretty quick! Ariel was great! I took my car in to be serviced and the staff was extremely friendly and I was in and out pretty quick! Ariel was great! More

thanks as always great CS and friendly staff. Took car in for oil change and wipers. In and out very quickly given I did not have an appointment just stopp as always great CS and friendly staff. Took car in for oil change and wipers. In and out very quickly given I did not have an appointment just stopped by while driving.. More

Quick appointment on a Saturday when dashboard light came on I greatly appreciate that the Kelly Honda Service Center fit me in for an appointment on a Saturday. The low tire pressure light came on the dashboar I greatly appreciate that the Kelly Honda Service Center fit me in for an appointment on a Saturday. The low tire pressure light came on the dashboard a few hours before I had to make an important trip to the metro-west area for the day, and they took my car in immediately to check it. Unfortunately I can't remember the names of the employees I dealt with, but they were all kind and considerate. This was greatly appreciated, more than they probably realize, because I had two crises going on at that time and was freaked out that my car might be undrivable that day. Also, I'd run over broken glass 2 days prior and was worried I had a leak; they checked all tires and everything was fine, the pressure was just low due to a shift in the weather. Having already had a flat tire on a rainy night some months back, I was not eager to repeat that experience, especially with a sick passenger in the car. Thank you for fixing my car, for great service, and for kind and considerate employees. More

Professional and Responsive I first came to Kelly service because my former mechanics at a well known service center could not identify the source of recurring diagnostic warning I first came to Kelly service because my former mechanics at a well known service center could not identify the source of recurring diagnostic warnings. When the issue re-occurred, Justin listened carefully to my description of the sequence of events leading up to the issue, which then helped the Kelly techs clearly identify the source of the problem. Due to nature of issue, either myself, or my daughter, a brand new driver, could have had a serious accident. Due to repair needed, my Honda could not be driven and a part needed to be ordered. It was very late in the day but Ariel arranged a rental and drove my daughter and I to Enterprise just in time before it closed for the day. Recently, my car stopped running and I had my car towed to the dealership. Justin was there to respond to every question and concern I had. I have rarely experienced this level of service and responsiveness. I am very satisfied and trust Kelly service to treat me respectfully, fairly and keep my Honda maintained properly. More

Very helpful and informative Rhonda was very professional and gracious. She kept me informed throughout the entire process. There was more work that needed to be done than I had a Rhonda was very professional and gracious. She kept me informed throughout the entire process. There was more work that needed to be done than I had anticipated ,but I was treated fairly and courteously. More