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Kelly Honda - Service Center

Lynn, MA

3.9
513 Reviews

513 Reviews of Kelly Honda - Service Center

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October 19, 2015

Dependable We purchase all our vehicles from Jeep to Honda at Kelly and have for years.Kelly offers the most important qualities when making a large purchase--co More

by ANTHONYVENTRESCA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Oct 20, 2015 -

Kelly Honda responded

We truly appreciate your loyalty to us Anthony. Your business is highly valued here and we thank you for sharing your feedback with us. We look forward to working with you again soon.

October 19, 2015

Battery Replacement I went in for a new battery for my 2005 Honda CRV. My car was taken in shortly after I arrived and returned shortly thereafter - Washed. Thanks More

by DSAGITARIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 20, 2015 -

Kelly Honda responded

Thank you for sharing your experience with us Doris. We are pleased to hear that your visit with us was nothing but positive. We appreciate you taking the time to review us and hope to work with you again in the near future.

October 19, 2015

Oil Change I was in and out in under an hour. They washed my car and highlighted some maintenance I would need at my next visit based on their 12 point inspectio More

by GGALBIATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine in Service, Justin Maurais, Kenny Batista
Oct 20, 2015 -

Kelly Honda responded

We are sorry to hear about Kenny's miscommunication GGALBIATI. We always want our customers to feel like they are a priority and we apologize for this inconvenience. We appreciate your feedback and we are glad to hear Katherine took care of your needs on your visit with us. We hope you will give us the opportunity to make this up to you in the future. Thank you again and please let us know if there is anything we can do for you.

October 16, 2015

Fantastic Very helpful, fair and nice. Truck is running great. We've had bad experiences at other Hondas nearby, but this place exceeded expectations. We wil More

by SCOTTD71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Oct 20, 2015 -

Kelly Honda responded

So glad to hear that your truck is running great Scott. We are sorry about your previous experiences at other Honda dealerships. We appreciate your thoughtful review and look forward to working with you soon.

October 16, 2015

EXCELLENT TEAM!!!!!!!!!!! Since the Moment I drive in my car for service, the young man very courteous way (sorry I don't know his name) receive it and direct me to the desk wh More

by JC276JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rhonda Psomos, Ariel Vittini
Oct 20, 2015 -

Kelly Honda responded

Hi JC276JC, we are pleased to hear that you received such excellent service. Our team makes sure they go above and beyond to give you the treatment you deserve. On behalf of Ariel and the Honda team, we thank you for working with us and we hope to see you in the future!

October 16, 2015

easy oil change I had an easy time getting my oil change. It was just a small and simple service, but I was happy enough. I brought my laptop and used their wifi to d More

by 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Oct 20, 2015 -

Kelly Honda responded

Thank you for taking the time to write your review 1234. We are happy hearing that the whole process went smoothly for you. Please do not hesitate to contact Kenny or anyone at Kelly Honda if you have any questions.

October 15, 2015

Highly Exceptional Service Kenny Batista was a gentleman who provided an exemplary level of customer service. He carefully inquired our concerns to determine a reasonable and ef More

by NATHANIEL_THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Oct 15, 2015 -

Kelly Honda responded

We appreciate the kind words Nathaniel, thank you very much. We absolutely will strive to continue to provide the level of exceptional service you experienced on your visit with Kenny. Thank you for letting us know your level of happiness with the visit, and we invite you to reach out to us if there is anything else we can do to assist you. Thank you Nathaniel!

October 15, 2015

Fabulous Every time I bring my vehicle in, I deal with Justin most of the time. He has great customer service and very understanding. He is fabulous!!! More

by ALNSAM74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Oct 15, 2015 -

Kelly Honda responded

On behalf of Justin and our dealership, thank you ALNSAM74. Very kind of you to say about Justin - he certainly is great! If he, or any of our staff can help you out again, please let us know.

October 15, 2015

Quick, friendly service! I took my car in to be serviced and the staff was extremely friendly and I was in and out pretty quick! Ariel was great! More

by allisonxtheresa
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 15, 2015 -

Kelly Honda responded

So happy to hear this Allisonxtheresa! Thank you for working with Ariel and our dealership - we appreciate you giving us the opportunity to work with you. Please let us know if you need anything else Allison. We hope to see you in again soon!

October 13, 2015

thanks as always great CS and friendly staff. Took car in for oil change and wipers. In and out very quickly given I did not have an appointment just stopp More

by KOSULLIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Oct 15, 2015 -

Kelly Honda responded

We Make It Easy KOSULLIVAN! Glad to hear that we were able to take care of your oil and wiper services so quickly. Please let us know if you need anything again, or stop by while driving just to chat. We always appreciate seeing our friendly customers! Take care KOSULLIVAN.

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