Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
509 Reviews of Kelly Honda - Service Center
Sort by
October 21, 2015
Extremely Slow Service Was first in line when the doors opened at 7:30 for your "Express Service". I was there for an oil change and the purchase an programming of a spare f Was first in line when the doors opened at 7:30 for your "Express Service". I was there for an oil change and the purchase an programming of a spare fob for the push button ignition of my wife's 2014 Honda Civic. It took 2 hours and 15 minutes,.not Great Express service for the first car in the door that morning. More
by DEWALLIS
Verified CustomerEmployees Worked With
Anais Peguero
October 21, 2015
Exelent service I am wery satisfiyed with service i am costumer for over three years and allways i am so satisfied with service and i am planing in future to come all I am wery satisfiyed with service i am costumer for over three years and allways i am so satisfied with service and i am planing in future to come allways allso i am thinking to change my car honda accord with any honda crv More
by HOXHALULZIM
Employees Worked With
Anais Peguero
October 20, 2015
Oil change Just going in for an oil change and having them just check everything all at once is great. I love how everyone as soon as you go in is super nice. Ev Just going in for an oil change and having them just check everything all at once is great. I love how everyone as soon as you go in is super nice. Even the lady at the service center receptionist desk is super busy, she knows how to multi task and handle everything all at once. Overall, Kelly Honda is a great place to go to when you want any service done. Even if your car is not a Honda, since I did see a Chevy getting an oil change too, they will change your oil. Great experience overall, thanks Kelly Honda on the Lynnway Lynn, Ma. There is one more guy I just do not remember his name. A light skin guy kind of tall with glasses. More
by ANNABORBON
Employees Worked With
Anais Peguero
October 20, 2015
Each person I observed was friendly, courteous, professiona I gave 5 stars because I was very impressed with the quality of the Kelly service staff. I feel the prices charged are definitely on the high end but I gave 5 stars because I was very impressed with the quality of the Kelly service staff. I feel the prices charged are definitely on the high end but I know that is probably true with any auto dealership. More
by peggy0
Employees Worked With
Justin Maurais
October 19, 2015
Regular oil change As usually excellent customer service. when I noticed that my front sit had not been properly cleaned, they took the car back and cleaned it up pretty As usually excellent customer service. when I noticed that my front sit had not been properly cleaned, they took the car back and cleaned it up pretty fast More
by Lo
Employees Worked With
Anais Peguero, Kenny Batista
October 19, 2015
Great in and out service on a Saturday Rhonda delivered excellent service....great customer skills Joe Sullo always asks if we are happy with our Honda and is always ready to answer any qu Rhonda delivered excellent service....great customer skills Joe Sullo always asks if we are happy with our Honda and is always ready to answer any questions long after sale is made.... More
by GARY.MCMAHON
Employees Worked With
Rhonda Psomos, Joe Sullo
October 19, 2015
Dependable We purchase all our vehicles from Jeep to Honda at Kelly and have for years.Kelly offers the most important qualities when making a large purchase--co We purchase all our vehicles from Jeep to Honda at Kelly and have for years.Kelly offers the most important qualities when making a large purchase--consistent and reliable service, without which we would not feel comfortable in maintaining a long term relationship. More
by ANTHONYVENTRESCA1
Employees Worked With
Kenny Batista
October 19, 2015
Battery Replacement I went in for a new battery for my 2005 Honda CRV. My car was taken in shortly after I arrived and returned shortly thereafter - Washed. Thanks I went in for a new battery for my 2005 Honda CRV. My car was taken in shortly after I arrived and returned shortly thereafter - Washed. Thanks for the pleasant experience. Doris K More
by DSAGITARIUS
Employees Worked With
Ariel Vittini
October 19, 2015
Oil Change I was in and out in under an hour. They washed my car and highlighted some maintenance I would need at my next visit based on their 12 point inspectio I was in and out in under an hour. They washed my car and highlighted some maintenance I would need at my next visit based on their 12 point inspection. Justin checked me out and he is always personable and professional. When I checked in Kenny kept me standing at his check in desk in the garage. He was typing away and didn't look up to acknowledge me for at least a minute and then said "one minute" without looking up. Fortunately Katherine, who was at he desk behind him, finished with her client, looked over at me and said she could help before I became annoyed. She was friendly and efficient. More
by GGALBIATI
Employees Worked With
Katherine in Service, Justin Maurais, Kenny Batista
October 16, 2015
Fantastic Very helpful, fair and nice. Truck is running great. We've had bad experiences at other Hondas nearby, but this place exceeded expectations. We wil Very helpful, fair and nice. Truck is running great. We've had bad experiences at other Hondas nearby, but this place exceeded expectations. We will return. More
by SCOTTD71
Employees Worked With
Rhonda Psomos
