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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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October 31, 2015

Service Appointment Service Manager was very helpful and efficient. The service was quick and complete. The service manger took the time to explain what was done and what More

by RAYMUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Nov 02, 2015 -

Kelly Honda responded

Thank you for working with Kenny and our team RAYMUSE. We are happy to hear everything went so smoothly for you! We appreciate you sharing your review with our team, and don't hesitate to contact our team if we can do anything else for you Ray. Take care!

October 30, 2015

E brake They did a great job replacing my e brake in about an hour. From the minute I pulled into the garage I was greeted by smiling staff. Extremely polite More

by JEISNOR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Nov 02, 2015 -

Kelly Honda responded

Thank you for sharing your experience with us JEISNOR3 - we're glad we were able to help you with your emergency brake issue. Anytime you need anything at all, please don't hesitate to let us know and we'll be happy to assist you. Thank you again, and we hope you have a great day!

October 29, 2015

In and out quickly with the convenience of WiFi In and out of the dealership quickly with the convenience of WiFi. Combined in /out was about 30 minutes which provided me with the time to check More

by JIMSAK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Nov 02, 2015 -

Kelly Honda responded

Thanks for your review JIMSAK0, we're glad to hear everything went so quick for you during your service visit at our dealership recently. We're happy to provide you and our customers with free Wi-Fi at our facility and we appreciate you letting us know this is something important to you while you visit with us! Please let us know if there is anything else we can do for you JIMSAK0. Thank you!

October 28, 2015

They made it easy! Quick easy normal service. Justin told me about an extended warranty item I knew nothing about. He had them check the part, which they found needed re More

by RICHPASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Psomos Sr., Justin Maurais
Oct 29, 2015 -

Kelly Honda responded

Thank you for taking the time to review us RICHPASS. We appreciate you working with Justin and our service team. We are glad that Justin was able to answer all your questions regarding your extended warranty. Please do not to hesitate to contact Justin or our Honda team if you have any questions.

October 27, 2015

Life service of my 2002 honda civic Dashboard light came on, followed manual did not correct. Brought to Kelly Honda . Justin the service writer greeted me ,stated my problem, told us no More

by DORANF110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Oct 29, 2015 -

Kelly Honda responded

Hi DORANF110. We are happy to hear that Justin was able to fix your Dashboard light. Our service team always makes sure our customers receive the best service. Thank you for your review, have a nice day.

October 27, 2015

Service Dept I have used Kelley Honda service dept. for close to 13 years and have always been satisfied. I had a lease car from 2002-2005 and purchased a new ac More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Oct 29, 2015 -

Kelly Honda responded

We appreciate you doing business with us Rich. Thank you for working with our service department and being such a loyal customer the past 13 years. Please let us know if you have any questions or need anything in the future. Thanks again Rich

October 26, 2015

Always a great experience From the time I got out of my car & Jonathan took it was about 20 minutes in all. Ariel & Jeremy helped me answer a few questions. They were both very More

by DDELLO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, Ariel Vittini
Oct 29, 2015 -

Kelly Honda responded

Hi DDELLO1, thank you for reviewing our team. We are happy to hear that both Jonathan and Ariel were able to help you out and answer your questions. Thanks again, we hope to work with you again in the future.

October 23, 2015

Service Department Customer service was excellent - Katharine was very friendly and professional. The service work (oil change, tire rotation and inspection sticker) w More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katharine
Oct 23, 2015 -

Kelly Honda responded

Thank you for your review Paul, we appreciate your insight and feedback. We always are striving to provide the best customer service possible. Our team could not be happier to hear Katherine was so helpful to you during your visit, and that our service team got your car's work done quickly and right. Please let us know if we can help you again, and thank you Paul for taking the time to review us.

October 22, 2015

Service Department Outstanding Service from the entire service department. Justin was kind and courteous. A pleasure to work with. Prompt service and friendly staff. Wou More

by Guggi162314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Oct 23, 2015 -

Kelly Honda responded

Thank you Guggi, glad to hear that Justin and our service team were so efficient and friendly. That's certainly what we like to hear about our staff. We hope to help you again soon, and don't be afraid to reach out at any point if there is anything else we can help you with Guggi.

October 21, 2015

Recall, inspection, check tires The service team were excellent. They were cordial and understanding. The manager informed me of other problems that were known for my vehicle so ther More

by RODD.CLAUSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Oct 21, 2015 -

Kelly Honda responded

Hi Rodd, thank you so much for sharing. We appreciate hearing that our team took such great care of you, and we hope that we can help you for any of the future work that may need to be taken care of. Please let us know if there's anything else we can do for you, and thank you again for leaving us your feedback online - we greatly appreciate it Rodd.

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