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Kelly Honda - Service Center

Lynn, MA

3.9
513 Reviews

513 Reviews of Kelly Honda - Service Center

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November 11, 2015

Awesome everytime. Great job guys. Everytime I go to Kellyour HOnda I have a great experience. I send people there so they can get oil cnahenornif they need a vehicle. More

by MARTINEZRAMON1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name.it's a young Latino guy with glasses.
Nov 27, 2015 -

Kelly Honda responded

We are pleased to hear that your visits with us have only been positive MARTINEZRAMON1115. Thank you for referring your friends to us-we really appreciate it.

November 11, 2015

Best auto dealer ever !!! Kelly Honda has been a great experience from day 1. I purchased a vehicle without any haggling and got a great price. That doesn't happen often. W More

by BOBBIEPOWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McComb
Nov 27, 2015 -

Kelly Honda responded

Making it easy it what we do Bobbie! Your overall experience is important to us and we are more than happy to accommodate you. Thanks for sharing your feedback with us, have a nice day.

November 11, 2015

Oil change Had oil changed and was in and out in an hour, car wash was a nice bonus. Good service experience with courteous people. Sorry to say I don't know who More

by JSFMAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos, Ariel Vittini, Justin Maurais, Anais Peguero, Kenny Batista
Nov 27, 2015 -

Kelly Honda responded

Hi JSFMAG, thank you for your review. We are glad that you had such a positive experience with our service department. Have a nice day, we hope to work with you again in the future.

November 10, 2015

air bag Just came in because there was an recall on my honda element airbag. People were polite, courteous, and done under an hour. God job...might even by More

by CYNDYBEAR41
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
sorry can't remember, but my name is Cynthia Demakes 2010 honda element.
Nov 27, 2015 -

Kelly Honda responded

Hi Cyndy, pleased to hear that the airbag recall in your Honda has been fixed. Our Honda team goes the extra mile to make sure our customers are happy. Please reach out to anyone on our team if you have any questions.

November 10, 2015

Just a little old lady I'm a little old lady and I found that the employees are very kind they take the time to explain what was done to my car. I didn't feel like they did More

by 2.eileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember her name
Nov 27, 2015 -

Kelly Honda responded

Happy that you had a great experience with us 2.eileen. Glad that all of your questions regarding your car were answered and that you received excellent service. Please do not hesitate to contact us if you have any more questions!

November 09, 2015

Nice people! Quick Service! I bought my fist Honda @ Kelly 2013! Angel was the sales gentleman, and Ron was my finance guy! Both knowledgeable in their field, and just really nic More

by CMESSINA71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron is the best, I got both my last pre owned Honda with Ron!! He is sweet and knows his stuff!!, Ariel Vittini, Brandon Amodeo, Angel Isales
Nov 27, 2015 -

Kelly Honda responded

Glad you are part of the Kelly Honda family CMESSINA71! It is great to hear that you and Angel have kept in touch since your first visit with us. Both Angel and Ron are great employees and we are happy that you got the chance to work with them.

November 09, 2015

Service and Inspection Very professional organization. Handled the required service and inspection in a timely fashion. We have purchased a number of cars from Kelly and w More

by WRJCG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 27, 2015 -

Kelly Honda responded

We appreciate your positive feedback WRJCG. Happy to hear that everything was finished in a timely fashion. We look forward to doing business with you in the future.

November 05, 2015

Great customer service and knowledge They are always very kind, friendly,knowledgeable, reasonable, just overall great customer satisfaction. Everytime I have concern about my car they n More

by LEOGIRL35JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Croteau
Nov 27, 2015 -

Kelly Honda responded

Thank you for taking the time to review us LEOGIRL35JB. It is great to hear how great our customer service was to you while you were here. Please let us know if there is anything else we can do for you.

November 04, 2015

Fast and Efficient! I was in for an oil change and tire rotation. The timing was only a half hour-quick! Courtesy was there and a simple explanation was given as to what More

by AWALSH16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Nov 27, 2015 -

Kelly Honda responded

We are happy to hear that your visit went so well AWALSH16. Glad that all your questions were answered and that we were able to assist you. Thank you for reviewing our team.

November 03, 2015

Excellent Service Department The customer service and service work was excellent. My only complaint was the complimentary loner car they let me use a 2014 Honda Accord with just o More

by A_FORCELLATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Nov 27, 2015 -

Kelly Honda responded

Hi A_FORCELLATI, we are so sorry to hear about the conditions of your loaner car provided by our Kelly Honda team. We will look further into the problem so we can correct it. It is great to hear that you had excellent customer service-that is one of our #1 goals here. Again we apologize for the car conditions and we can make it up for you. Thank you for your feedback.

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