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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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November 20, 2015

Great service, but way too high prices for repair My car was being repaired for a recall problem. The customer service was fantastic and very professional. There is free coffee and a play room for kid More

by K_WARAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ariel Vittini, Anais Peguero
November 19, 2015

Poor fullfiment of my request Along with the regular maintenance service I requested a car wash and interior vacuum and they only thing that they did was vacuum the driver seat. I More

by AMANDA_4181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rhonda Psomos, Ariel Vittini, Justin Maurais, Anais Peguero, Kenny Batista
Nov 19, 2015 -

Kelly Honda responded

We reached out to Amanda to apologize for not meeting her expectations when she was here. We've offered to have her leave her car with us some day and we will give her a loaner car to use while we totally recondition (wash, wax, clean interior etc) her vehicle. This is our way of showing her that we dropped the ball and want to make things right.

November 19, 2015

very good and quick good service and will recommend to any body ask me the price little high bot it is dealer ship ., so it is fine I will say thanks for your service More

by MAJED631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
November 19, 2015

Went there for an oil change and front end alignment Excellent service. I like the convenience of the express lane. Service was excellent. I walked in and the wait time was fine. Please send special serv More

by TOMYCOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Nov 27, 2015 -

Kelly Honda responded

Glad to hear that TOMYCOFF. We are always pleased to receive such positive feedback from our customers. We appreciate your review on our service team and look forward to working with you again soon.

November 18, 2015

Quick, Competent, Easy I went there to have my car inspected and ask questions about making it my primary service center on my new Honda. Rhonda Gunning aptly added me to sy More

by CARRERA.FF@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Nov 27, 2015 -

Kelly Honda responded

Hi CARRERA.FF@gmail.com, welcome to the Kelly Honda family! We are glad to have you on board with us. We appreciate you taking the time to work with Rhonda and our service department. We look forward to working with you!

November 17, 2015

Honda Civic recall notice (airbags) Good job! Both Justin and Anais were very friendly and service-oriented. They're both assets to Kelly Honda! The work was done well, and doing the ins More

by KEYNORTH03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais, Anais Peguero
Nov 27, 2015 -

Kelly Honda responded

Thank you for your kind review KEYNORTH03. We are happy that Justin and Anais were able to work with you and provide such great service. Have a great day!

November 17, 2015

Great work !!! Kenny did a great job with helping me with my oil change process. Keep up the good work. You'll see me soon for another oil change. Thank you !!! More

by CYNTHIA3056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Mejia
Nov 27, 2015 -

Kelly Honda responded

That is great to hear Cynthia! Thank you for your review on Kenny and we look forward to seeing you again.

November 16, 2015

A little slow Kenny was nice to deal with. I thought the process took to long for an express oil change. PLus the quote I got of $68 for a simple air filter seeme More

by JGAROF21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
November 15, 2015

Awesome I have been dealing with Kelly Honda on the Lynnway in Lynn since 1999 when I bought my 1st Honda C R V and have always been more than satisfied with More

by RVEARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Lopez was my service advisor and was just awesome , Ariel Vittini
Nov 27, 2015 -

Kelly Honda responded

Your loyalty to our team means a lot to us RVEARLEY. We are pleased to know that you have received nothing but great service. Glad to have you be a part of the Kelly Honda family!

November 15, 2015

Last service visit to Kelly Honda I went to get an A1 service, then decided to get the 60,000 service since I was at 57,000 miles. They discovered an additional problem which would co More

by LINDA.V.QU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
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