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This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of Kelly Honda - Service Center
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April 20, 2023
The work was done in a timely manner. The staff was very knowledgeable and courteous The staff was very knowledgeable and courteous More
by Lec120
January 23, 2023
I left a negative review about my experience a few weeks ago. This time my update is on a positive note. Mr. Bousbaa is a General Manager at Kelly Honda, and his professionalism and ability to get to the bo ago. This time my update is on a positive note. Mr. Bousbaa is a General Manager at Kelly Honda, and his professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. His attitude towards his work was on an entirely different level from the service department team. The manner in which he handled my complain must be commended. He offered an apology and a reimbursement for my time and inconvenience. I hope that people in a service department will learn that great service makes customers feel that this business cares about developing a long-term relationship that means more than just making a sale. More
by Lucycooper
Employees Worked With
January 13, 2023
Zero customer service skills. Rude, disrespectful, unprofessional, greedy. I spent 2,5 hours waiting for a regular oil change in the waiting area. They charged me $90. My last inv Rude, disrespectful, unprofessional, greedy. I spent 2,5 hours waiting for a regular oil change in the waiting area. They charged me $90. My last invoice for the very same service last year was $45. More
by Lucycooper
November 06, 2022
I fill grateful whit Kelly Honda , they do a good job taking care my car. taking care my car. More
by Edward de la cruz
Employees Worked With
November 02, 2022
From day one dealing with the staff at Kelly Honda in Lynn has been wonderful. Having talked with several of the staff in various departments for a variety of services I do not have a single complaint! Lynn has been wonderful. Having talked with several of the staff in various departments for a variety of services I do not have a single complaint! Every one has been patient and fully answered every question I have asked! I am thankful for all they have done for me for over a year now. More
by sandeeg1225
October 19, 2022
Very good service, friendly people, clean facilities. I always take my car there for maintenance. I always take my car there for maintenance. More
by Wal
Employees Worked With
August 25, 2022
My car had a nail in the tire. Kelly Honda took me right in and checked it out. Morgan my service advisor was very helpful and thorough with her explanation of why I ended up needi Kelly Honda took me right in and checked it out. Morgan my service advisor was very helpful and thorough with her explanation of why I ended up needing a new tire. They got my new tire balanced and on quickly. I was back on the road in no time. More
by Steven
Employees Worked With
Morgan Murphy
August 11, 2022
Professional and very effective service was quick and very clean. Associates are very friendly and easy to talk to. very clean. Associates are very friendly and easy to talk to. More
by Ricgee8965
