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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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November 30, 2015

Very bad Honestly , Saturday was my worst day I spent in mechanic shop , comeback to this shop at Lynn after this experience I had and the frustration I don't More

by REDHALAMRIBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Maurais
November 30, 2015

Great services and fast I had a great experience with my most recent "Level D" tuneup. As we all know, this is the most expensive one and was worried that I would be stuck th More

by SUZANNE4482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Dec 14, 2015 -

Kelly Honda responded

Hi Suzanne. We are happy that the service team took such great care of both you and your car. Getting stranded on the highway, especially this time of year, is certainly a situation we don't want you to be in. Thank you for taking the time to write your review, have a great day Suzanne.

November 30, 2015

Excellent experience! I had never been to Kelly Honda before. I purchased my 2007 Honda pilot at another dealership. The location and Lynn is closer than the other dealer More

by Futdok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Dec 14, 2015 -

Kelly Honda responded

Welcome to the Kelly Honda family Futdok! We are glad that your first experience with us was a positive one. We appreciate your review and look forward to working with you in the future.

November 27, 2015

ryn benson he was great and very personable he understood what i wanted and i got it he did all the paperwork i all of a few hours.. he was awesome More

by cherij6571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 30, 2015 -

Kelly Honda responded

We are pleased to hear how great Ryn was to you during your visit cherij6571. Glad that all the paperwork was sorted out so quickly. Thank you for taking the time to write your review.

November 25, 2015

Oil change I have them rolled in to my lease but the dealership is far away from where I live so I go to Kelly. They have always been super efficient and treat m More

by DJANGIECPRODUCTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos, Ariel Vittini, Justin Maurais, Anais Peguero, Kenny Batista
Nov 27, 2015 -

Kelly Honda responded

Happy that we can accommodate you DJANGIECPRODUCTIONS. Your business means a lot to us and we are glad that you have given us the opportunity to work with you.

November 25, 2015

inspection and oil change The location on the Lynnway is very easy to get to. Mr. Batisita was very helpful. The work was effective and efficient. My overall experience was More

by BACKDOCJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Nov 27, 2015 -

Kelly Honda responded

Hi BACKDOCJOE, we are glad that our location is so convenient for you. Thank you for taking the time to write your review on Kenny Batista. We appreciate hearing how great your overall experience was with us.

November 23, 2015

Professional and Non-Intimidating They took the time to bring me out to my car propped up in the garage to show me the work that needed needed to be done and why. Despite having a mult More

by MIGHTYQUINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Nov 27, 2015 -

Kelly Honda responded

Pleased to hear that you had your car taken care of in a timely manner MIGHTYQUINN. Our service team wants to be as quick and convenient as possible and we are glad to hear that you received that.

November 22, 2015

Great customer service Had a great experience getting work done to my Honda Odyssey. I was treated with professionalism and the team went of their way to get me the best ser More

by GONZALES7997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Nov 27, 2015 -

Kelly Honda responded

We appreciate hearing your feedback GONZALES7997. Happy to hear that you got Odyssey taken care of. Thank you for your review, take care.

November 22, 2015

Another battery replacement. Service center performed required service in timely manner. I have a problem with this 2012 CRV, bought used in 2014 and has had multiple problems wi More

by BARJOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
November 20, 2015

Great experience. Everyone was courteo, helpful, and kind. From the minute I stepped in to the service department till the minute I left the staff was very helpful kind and cleaned my car. Great service I was More

by ASC228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was also very friendly and kind, Michael Psomos Sr., Rhonda Psomos
Nov 27, 2015 -

Kelly Honda responded

We are pleased to hear that ASC228. It is great to know how helpful our staff was-you deserve it! Thank you for your review, have a nice day.

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