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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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December 18, 2015

Outstanding employee I had an amazing experience twice with kenney an employee on your service team!! He deserves 5 stars. My experience with him was outstanding. God bles More

by ORANGES112213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Dec 21, 2015 -

Kelly Honda responded

Thank you Rita. Happy to hear that you had an amazing experience with us on multiple occasions. We appreciate your review on Kenny and our team and we hope to see you again soon.

December 17, 2015

Ok Experience. Needs improvemenr People here are very kind and friendly. This review is no reflection on the staff. I received a coupon via email for 19.99 oil change. The service rep More

by CAROLYNPETERSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
December 17, 2015

service department Rhonda Gunning it's a EXCELLENT Really appreciate I'm so glad that i went to 2 my service at this dealer. I will do all my service in here. More

by GABRIELGUERRASSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Dec 21, 2015 -

Kelly Honda responded

That's very kind of you to say Gabriel. We are glad that your service here was so great, we look forward to seeing you again!

December 17, 2015

I would advise the dealarship to anybody ! This is the best dealership I ever knew! Polite, professional personnel ,nice ,clean waiting area .Express service is outstanding ! In less than a More

by EDVULFOV66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Psomos Sr., Justin Maurais
Dec 21, 2015 -

Kelly Honda responded

Thank you so much EDVULFOV66! It is our pleasure to provide you with the best service possible and we are happy that your overall experience was a positive one. Thanks again for the review.

December 16, 2015

engine oil empty;light intermittent; 40% calculated Issue with engine consuming oil resulting in needing at least one piston replaced. Justin was very good at explaining the situation. It is a know issu More

by ckiejna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mechanic..do not know his name , Justin Maurais
Dec 22, 2015 -

Kelly Honda responded

Hi ckiejna, thank you for taking the time to share your feedback with us. We apologize for the back order of the engine part that you need. However, we are pleased to know that Justin has been working with you on that and has informed you on the status. Please let us know if there is anything else we can do to help you in the meantime.

December 15, 2015

Quick and easy oil change Fast and easy oil change. Fair price (actually lower than some other outlets such as Valvoline). Pleasant staff, done in 45 minutes, didn't try and se More

by JHFANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Dec 21, 2015 -

Kelly Honda responded

Glad that you were taken care of JHFANTA, pleased that you had a fast and easy oil change. We look forward to doing business with you again, thanks for the review.

December 15, 2015

Replaced a broken wiper lifter. Quick no hassle service and best customer service in New England. I've purchased many vehicles here at Kelly from Pilots to Durangos to Jeep GC and ne More

by DFAHEY1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Three others I don't recall by name. , Rhonda Psomos, Michael Psomos Jr.
Dec 21, 2015 -

Kelly Honda responded

Thank you DFAHEY1213! It is our pleasure to do business with you. We are happy that you are such a dedicated customer, thank you for sharing your review.

December 11, 2015

Class A INSPECTION and oil change Helpful and efficent service, found ENGINE AND CABIN FILTERS dirty needed to be replaced Informed me of the additional problems and cost before per More

by CHARLESF284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero, Kenny Batista
Dec 15, 2015 -

Kelly Honda responded

Hi Charles, thank you for sharing your experience with us. We are pleased to know that Kenny and Anais were so helpful and informative. Please let us know if there is anything else we can do for you.

December 09, 2015

opinion rating The maintenance visit was quick, efficient and and on time. We have always been treated in a pleasant professional manner. There was no waiting an More

by LOUISRIZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Dec 15, 2015 -

Kelly Honda responded

Thank you for your review Louis. We are happy to hear how pleasant your visit was and that you received great service-you deserve it! Thank you again for your review, we hope to see you again.

December 09, 2015

Express oil, air filter change, and tire rotation Everyone is happily wanting to assist you with warm, friendly, and efficient professionalism! Loved that they saved me $ by informing me of current sp More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Dec 15, 2015 -

Kelly Honda responded

Thank you for sharing Happy Customer. It means a lot knowing how pleasant and professional everyone was to you. We look forward to seeing you next time!

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