509 Reviews of Kelly Honda - Service Center
Honest Had some car troubles. Called Honda was told 45 mins wait time. Approached by some very nice caring and knowledgable girls. Took my information and Had some car troubles. Called Honda was told 45 mins wait time. Approached by some very nice caring and knowledgable girls. Took my information and got back to me within 25 mins with diagnosed issue. Thank you. A very satisfied customer ~ Karen More
Positive and relaxed experience Came for an oil change and tire rotation without an appointment. The staff was courteous and efficient and the work was done quickly and at a reasonab Came for an oil change and tire rotation without an appointment. The staff was courteous and efficient and the work was done quickly and at a reasonable price. No complains. More
Positive experience The tire pressure light on my 2 1/2 year-old CRV came on. Because I had had a previous bad experience with tires I got panicked. Went to Kelly Honda The tire pressure light on my 2 1/2 year-old CRV came on. Because I had had a previous bad experience with tires I got panicked. Went to Kelly Honda on the Lynnway and asked to have it checked. Not sure whether they would try to sell me something I didn't need or what the issue was going to be I was a bit anxious. 20 minutes after leaving my car with the representative, they came to find me to tell me they had adjusted the pressure in all four tires which was a bit low, checked all of my systems which were all in the green, and that there would be no charge for the service. You can imagine my relief. A positive way to start the new year. Thank you Kelly Honda. More
The people who helped me were very friendly and professional Kelly Honda on the Lynnway gave me very quick service. I did not have an appointment, and they have always helped me without an appointment. They Kelly Honda on the Lynnway gave me very quick service. I did not have an appointment, and they have always helped me without an appointment. They cleaned my car also. Very nice. More
Not happy First had to wait awhile for someone to be available to check me in while I watched all the service techs talk to each other leave, talk more, then l First had to wait awhile for someone to be available to check me in while I watched all the service techs talk to each other leave, talk more, then leave again. Someone could have come to me and tell me not much longer or something instead of feeling invisible. Needed the "C" service but just asked to check tires, fluids and change oil and next time I would go ahead with the "C" service. When my car was finished, the young girl came to the waiting room, called my name, and said I was done, but, I only have 5% left on my brakes! This is very dangerous and I should have been told when they were still working on my car not when my car was finished and in garage ready to go! I was leaving for a 3 hr trip the next day. More
GOOD SERVICE I have had my Vehicles serviced at Kelly Honda since 2009 and have always been pleased with the service. I would also like to say that I am impressed I have had my Vehicles serviced at Kelly Honda since 2009 and have always been pleased with the service. I would also like to say that I am impressed with how your staff keep the rest rooms cleaned. I have never found them in poor shape. More
Wonderful people People are excellent in what they do and welling to go the extra mile to assure quality of service. I was fortunate to get Justin from service to ha People are excellent in what they do and welling to go the extra mile to assure quality of service. I was fortunate to get Justin from service to handle my Accord service. He is a great gentleman who knows a lot about these cars and is super easy to work with. Thank you & Happy holidays. More
Excellent service! Rolled into Kelly Honda with a scraping metal sound under my car. Feared it was time for new brakes or possibly something worse. Ariel had my car chec Rolled into Kelly Honda with a scraping metal sound under my car. Feared it was time for new brakes or possibly something worse. Ariel had my car checked out right away and the diagnosis was front brakes. Given it was a Friday afternoon, I figured I would need to schedule an appointment. Instead, they were able to do my brakes that day, staying a bit later after the service department closed. Completely satisfied and grateful for the prompt attention. More
Excellent service Excellent stop for an oil change and transmission fluid change. Will definitely be coming back for this dealerships efficiency, professionalism and cu Excellent stop for an oil change and transmission fluid change. Will definitely be coming back for this dealerships efficiency, professionalism and customer care! Nice place More
Recall of Drivers side Airbag Whenever I go to the service department all of you are pleasant and absolutely no pressure at all about purchasing a new car! I can trust whatever th Whenever I go to the service department all of you are pleasant and absolutely no pressure at all about purchasing a new car! I can trust whatever that you tell me is wrong. More