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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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January 03, 2016

Honest Had some car troubles. Called Honda was told 45 mins wait time. Approached by some very nice caring and knowledgable girls. Took my information and More

by JOKA585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos, Anais Peguero
Jan 04, 2016 -

Kelly Honda responded

We're happy to hear that your car troubles were resolved Karen. It is great that service was able to take care of you and your car at your convenience. Thanks for taking the time to write your review, hope to work with you again soon.

January 03, 2016

Positive and relaxed experience Came for an oil change and tire rotation without an appointment. The staff was courteous and efficient and the work was done quickly and at a reasonab More

by JJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Jan 05, 2016 -

Kelly Honda responded

Pleased to know that you had a positive experience JJS. It is great that you were able to have everything completed at your convenience. Thank you for sharing your feedback with us!

January 01, 2016

Positive experience The tire pressure light on my 2 1/2 year-old CRV came on. Because I had had a previous bad experience with tires I got panicked. Went to Kelly Honda More

by MARIANNE624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wish I knew the associate's name.
Jan 04, 2016 -

Kelly Honda responded

Hi Marianne! Thank you for sharing your positive experience with us. We're happy that your tires were taken care of and that the service department helped you out. Great that you were able to start off the new year on a positive note-and with us! Thanks again Marianna, we hope to see you again.

December 30, 2015

The people who helped me were very friendly and professional Kelly Honda on the Lynnway gave me very quick service. I did not have an appointment, and they have always helped me without an appointment. They More

by D.ADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young man and young woman helped me when I came in. I do not know their names.
Dec 30, 2015 -

Kelly Honda responded

Thanks D.ADAMS, we aim to please! Glad to hear that no appointment was needed and they took great care of you and your car. Happy New Year.

December 29, 2015

Not happy First had to wait awhile for someone to be available to check me in while I watched all the service techs talk to each other leave, talk more, then l More

by CATHYHINES57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wasnt told. No name plate.
December 29, 2015

GOOD SERVICE I have had my Vehicles serviced at Kelly Honda since 2009 and have always been pleased with the service. I would also like to say that I am impressed More

by ROBERT160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Dec 29, 2015 -

Kelly Honda responded

Thank you Robert! We are happy that you have always been satisfied with our services here. We hope to do business with you again soon, have a happy New Year.

December 26, 2015

Wonderful people People are excellent in what they do and welling to go the extra mile to assure quality of service. I was fortunate to get Justin from service to ha More

by TAIBAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Dec 28, 2015 -

Kelly Honda responded

Thank YOU TAIBAH! We are so glad that you have dealt with such great service with us-you deserve the best. We appreciate your comments on Justin, great to know that he was such a big help. Thanks again, have a happy New Year.

December 26, 2015

Excellent service! Rolled into Kelly Honda with a scraping metal sound under my car. Feared it was time for new brakes or possibly something worse. Ariel had my car chec More

by NAHARTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Dec 28, 2015 -

Kelly Honda responded

Great to hear NAHARTC! We're happy that the metal scraping sound under your car was taken care of without a hitch. Also, we are glad that Ariel was there to help you and make sure your car was good to go before you left. Accommodating our customers is very important. Thanks for the review, please let us know if there is anything else we can do for you.

December 18, 2015

Excellent service Excellent stop for an oil change and transmission fluid change. Will definitely be coming back for this dealerships efficiency, professionalism and cu More

by ALEXLEVITNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Anais Peguero
Dec 21, 2015 -

Kelly Honda responded

Thanks Alex! Glad to know that you had excellent service with us. We appreciate your review and we'll see you next time.

December 18, 2015

Recall of Drivers side Airbag Whenever I go to the service department all of you are pleasant and absolutely no pressure at all about purchasing a new car! I can trust whatever th More

by KALLERUZZO
Customer Service
Recommend Dealer
Yes
Employees Worked With
the young man that took my key & set me up w/Ariel was very pleasant, Ariel Vittini
Dec 21, 2015 -

Kelly Honda responded

We appreciate your positive feedback KALLERUZZO. We are more than happy to provide you with a pleasant experience whenever you are here.

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