509 Reviews of Kelly Honda - Service Center
Excellent Kenny Batista was excellent with his customer service and knowledge. Made suggestions for future service. I thought the price for transmission drai Kenny Batista was excellent with his customer service and knowledge. Made suggestions for future service. I thought the price for transmission drain and refill was excessive (and there isn't even a filter I was told). Anyway Kenny was terrific. Robert E. Myers More
Quick & done well I brought my Honda Fit in for an oil change, new wipers, & to check the rear lights. Everyone from the greeters,to Justin in the service dept., to the I brought my Honda Fit in for an oil change, new wipers, & to check the rear lights. Everyone from the greeters,to Justin in the service dept., to the women at checkout, were friendly, helpful, & got the job done fast. More
Exceptional service. Great customer experience. Brought our CRV in for routine maintenance plus a couple of problems. Experience couldn't have been more positive - 7:30am appointment - doors opened Brought our CRV in for routine maintenance plus a couple of problems. Experience couldn't have been more positive - 7:30am appointment - doors opened at exactly 7:30; greeters helpful and friendly; quick, accurate analysis and explanation of the problems; they arranged for a loaner vehicle; finished the work ahead of schedule; everything ready when I picked it up. More
Great Customer Service Since purchasing my Honda CRV (new) at this dealership, I have never been disappointed with the service. In fact, when I walk in the door for an oil Since purchasing my Honda CRV (new) at this dealership, I have never been disappointed with the service. In fact, when I walk in the door for an oil change, tire problem, any type of service I know if I am greeted by Kenny B. that my vehicle will have his complete attention. Kenny and the team at the service area are all professional, knowledgeable and attentive. I would highly recommend Honda Vehicles and this station. More
Excellent Very pleased with my experience. Having spent my career in customer service, I can truly say that Justin represents the very highest level of customer Very pleased with my experience. Having spent my career in customer service, I can truly say that Justin represents the very highest level of customer service and represents your business superbly More
Five Star Dealer & Experience I purchased a new Honda Accord in July 2014 - Mike O'Keefe facilitated an exceptional buying experience; he was highly knowledgeable, honest and accom I purchased a new Honda Accord in July 2014 - Mike O'Keefe facilitated an exceptional buying experience; he was highly knowledgeable, honest and accommodating. I returned to Kelly for routine maintenance over a year later - I was greeted by a professional, friendly and perceptive service team - Kenny remembered me and the exact car I purchased. I was also in and out quickly on a busy Tuesday evening. Thank you for your consistent, high-quality products & service. More
waited an hour for oil change Too long wait time. I was waiting more than an hour for oil change. Won't come again. They couldn't do inspection. Didn't fix minor problem after insp Too long wait time. I was waiting more than an hour for oil change. Won't come again. They couldn't do inspection. Didn't fix minor problem after inspecting the car. T h a n k s More
Professionalism, good customer service Professionnal, quick, efficient, friendly. I have been going to this dealership for the past 6 yrs and they always been consistent. Kenny was helpful Professionnal, quick, efficient, friendly. I have been going to this dealership for the past 6 yrs and they always been consistent. Kenny was helpful and always asked me if i had any questions and made sure sure i didn't leave the service center with questions. More
Convenient, professional, quality Michael as very cognizant of the time I had to wait and offered me options. Was courteous and friendly. I will now make this my daelership of choice Michael as very cognizant of the time I had to wait and offered me options. Was courteous and friendly. I will now make this my daelership of choice espicIlly since their service dept is open late on week days More
Getting recall done I went in for an oil change some time back, and Service rep Rhonda Gunning noticed I had a recall on my 2010 Pilot. She went out of her way to call m I went in for an oil change some time back, and Service rep Rhonda Gunning noticed I had a recall on my 2010 Pilot. She went out of her way to call me when the parts came in for the recall to make sure that my car got service and I didn't miss out because this is a high demand item. She was always so courteous and professional. I really appreciate her efforts. She is an asset to your service center. More