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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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January 13, 2016

Excellent Kenny Batista was excellent with his customer service and knowledge. Made suggestions for future service. I thought the price for transmission drai More

by REMYERS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Jan 20, 2016 -

Kelly Honda responded

Hi Robert, thank you for your review. We are pleased to hear that Kenny provided such excellent customer service and answered all your questions. Thanks for the review, have a great day.

January 11, 2016

Quick & done well I brought my Honda Fit in for an oil change, new wipers, & to check the rear lights. Everyone from the greeters,to Justin in the service dept., to the More

by DENTREMONT333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Jan 11, 2016 -

Kelly Honda responded

More than happy to help DENTREMONT333! We're pleased to hear that Justin was so helpful and friendly. Thank you for your review.

January 11, 2016

Exceptional service. Great customer experience. Brought our CRV in for routine maintenance plus a couple of problems. Experience couldn't have been more positive - 7:30am appointment - doors opened More

by BART DAHLSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Jan 20, 2016 -

Kelly Honda responded

Pleased to hear that Bart! Great that you had a positive experience getting your CR-V serviced. Glad to know that you were taken care of and everyone was so friendly. Thanks for the review Bart.

January 08, 2016

Great Customer Service Since purchasing my Honda CRV (new) at this dealership, I have never been disappointed with the service. In fact, when I walk in the door for an oil More

by DONNAERODRIGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anais Peguero, Kenny Batista
Jan 08, 2016 -

Kelly Honda responded

Thank you Donna! We appreciate you sharing your positive feedback with us. Kenny and the rest of the service team are always more than happy to help. Thanks for the recommendation, we look forward to working with you again.

January 08, 2016

Excellent Very pleased with my experience. Having spent my career in customer service, I can truly say that Justin represents the very highest level of customer More

by LIFEVICTORIOUS
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Jan 11, 2016 -

Kelly Honda responded

We're glad that you had a great experience with us LIFEVICTORIOUS! Great customer service is very important to us so we are glad that you received that. Thank you for sharing your review, take care.

January 06, 2016

Five Star Dealer & Experience I purchased a new Honda Accord in July 2014 - Mike O'Keefe facilitated an exceptional buying experience; he was highly knowledgeable, honest and accom More

by 6speed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Keefe, Kenny Batista
Jan 07, 2016 -

Kelly Honda responded

Thanks for the review 6speed. Great to hear about the 5 star experience you had with us! We're glad to know that Mike was there to assist you back when you purchased your Accord a couple summers ago. Also, that during your most recent visit, you received the same great customer service as before. Thanks again for sharing your review with us, have a great day.

January 05, 2016

waited an hour for oil change Too long wait time. I was waiting more than an hour for oil change. Won't come again. They couldn't do inspection. Didn't fix minor problem after insp More

by ODNAKITI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ariel Vittini
January 05, 2016

Professionalism, good customer service Professionnal, quick, efficient, friendly. I have been going to this dealership for the past 6 yrs and they always been consistent. Kenny was helpful More

by CEDDOGG33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Jan 05, 2016 -

Kelly Honda responded

We appreciate your dedication to us CEDDOGG33! Always great to have such a loyal customer. We are happy that you have always received good customer service and we look forward to working with you again.

January 04, 2016

Convenient, professional, quality Michael as very cognizant of the time I had to wait and offered me options. Was courteous and friendly. I will now make this my daelership of choice More

by OHEMAA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Michael Psomos Jr.
Jan 05, 2016 -

Kelly Honda responded

Thank you OHEMAA1! Glad that Michael was a great asset and helped you out. We look forward to seeing you again, have a great day.

January 04, 2016

Getting recall done I went in for an oil change some time back, and Service rep Rhonda Gunning noticed I had a recall on my 2010 Pilot. She went out of her way to call m More

by AMM4295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Jan 05, 2016 -

Kelly Honda responded

Happy that everything ran so smoothly AMM4295. Great to know that Rhonda took care of you and noticed the recall on your Pilot. Thank you for your review, please let us know if there is anything else we can do for you.

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