509 Reviews of Kelly Honda - Service Center
quick service, very efficient. drove in for an oil change on a Saturday morning it seemed busy but they just squeezed me in with everyone else who was there. Rep answered all my que drove in for an oil change on a Saturday morning it seemed busy but they just squeezed me in with everyone else who was there. Rep answered all my questions and needed for my car.... Highly recommend. More
oil change only used express service for oil change and was handled very professionally….service writer did a very good job and was very thorough and reviewed service used express service for oil change and was handled very professionally….service writer did a very good job and was very thorough and reviewed service points with me….thanks More
the best It is always a pleasure to have my Honda Ridgeline serviced at Kelly Honda , easy in and out . Not like going to some dealers I have It is always a pleasure to have my Honda Ridgeline serviced at Kelly Honda , easy in and out . Not like going to some dealers I have been to ,like going to the dentist More
Excellent Service This was my first time needing to get an oil change with my new car. Everyone was super nice and one employee even went outside to move my car closer This was my first time needing to get an oil change with my new car. Everyone was super nice and one employee even went outside to move my car closer because it was so cold outside. No appointment was needed and I was in and out within an hour. More
Oil change etc Visit ok needing oil change etc and also had ?' On the navigation system which is very poorly designed by Honda along with instrument panel and radio Visit ok needing oil change etc and also had ?' On the navigation system which is very poorly designed by Honda along with instrument panel and radio More
Service Work on my car/test drive a new car Good service and pleasant, clean waiting area. Test drove a new CRV while waiting for service. to be done, Both service rep and salesman were pleasa Good service and pleasant, clean waiting area. Test drove a new CRV while waiting for service. to be done, Both service rep and salesman were pleasant and professional. More
Service Department Arial Is a dedicated and honest service adviser. He heard I had a unsatisfied experience. I have been going to Kelly Honda in Lynn for years and this Arial Is a dedicated and honest service adviser. He heard I had a unsatisfied experience. I have been going to Kelly Honda in Lynn for years and this was the first time this has happened! Arial called me to apologized and went above and beyond to turn the situation around. Thank you Arial! Kelly Honda is lucky to have him! More
Great service I had a problem with my right front tire. I called and told service and they said bring it right in that I didn't need an appointment. When I pulled I had a problem with my right front tire. I called and told service and they said bring it right in that I didn't need an appointment. When I pulled up to the service department they were kind thoughtful asked me what was the problem, and took care of me in a timely manner . .Great service. Took care of me in a timely manner .thoughtful respectful . More
Very professional and courteous. I returned my CRV for a re-occurring problem. I was assured that there was no danger to cause damage while driving the car and that as soon as Honda I returned my CRV for a re-occurring problem. I was assured that there was no danger to cause damage while driving the car and that as soon as Honda came out with information on the exact cause for the intermittent noise when starting the car I would be contacted to bring the car back in for service. More
Spending lots of money on new tires! I went to Kelly for a tire repair and was told I needed a new tire. Because it is better for the car if you have equally new tires on both sides, I no I went to Kelly for a tire repair and was told I needed a new tire. Because it is better for the car if you have equally new tires on both sides, I now had to purchase two new tires. Financially I was not prepared to buy new tires. There was a discount available for the job. It was 5% but every little bit helps. The time involved to do the job took a little longer that expected because tires has to be gotten from another store. Everyone was very courteous and friendly. Thank you! Andrea Walsh More