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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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April 21, 2016

Everyone listened to me; the service was done right. Went in for oil change. However, it became clear that rotation of tires and alignment would be essential to keep my car safely on the road. They als More

by KTHAW01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Apr 22, 2016 -

Kelly Honda responded

Thank you for your review KTHAW01. We are glad to hear that Kenny and our service team at Kelly Honda helped get your vehicle back on the road safely. If you need anything else, please don't hesitate to let us know. Thank you again for sharing, and we hope you have a great day KTHAW01.

April 06, 2016

All good…… I've come to Kelly Honda Lynnway for many years because of their professionalism and feel they've always treated me fairly. My car is always read More

by SALLYMYERS2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Apr 11, 2016 -

Kelly Honda responded

We absolutely value your loyalty and your candid feelings SALLYMYERS2005. Thank you so much for sharing it online - we greatly appreciate it. Ariel does a wonderful job of taking good care of our customers, and it's nice to hear your experience with him was so pleasant recently. Our team at Kelly Honda looks forward to your next visit with us, and of course, please let us know if you need anything at all again SALLYMYERS2005.

April 05, 2016

Pleasant The best place to go for all your service needs and new car. I got my car from them and I don't regret it. More

by Eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista
Apr 11, 2016 -

Kelly Honda responded

Thank you so much Eva! Glad to know that you enjoyed both your service experiences, as well as your car buying experience with our team at Kelly Honda. We hope you continue to work with us in the future, and if there's anything else we can do to make your experience even better, please let us know. We're always happy to help however we can. Take care Eva!

April 04, 2016

Awesome Service Department The service department at Kelly Honda has always been great to work with and there have never been any surprises when it came to what my car needed fo More

by CINDYNILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Anais Peguero
Apr 11, 2016 -

Kelly Honda responded

We appreciate hearing that CINDYNILE - thank you for sharing your feelings with us. Earning your trust is very important to our dealership, so when we hear that you've never been disappointed with the service received at our dealership, it means a lot to us. We promise to never take advantage of any of our customers, including yourself, and it is our goal to earn your business each time you visit our dealership. We hope to continue earning your business, and making every experience with Kelly Honda as stress-free as possible. Thank you so much CINDYNILE, we hope you have a wonderful day.

April 03, 2016

Great environment Great experience just need to keep sending but more coupons, because oil change is expensive not even on toyota I was spending almost 50 for regular More

by ALEXISPABON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy
Apr 11, 2016 -

Kelly Honda responded

Hi Alexis, thank you for your honest review. We appreciate the feedback, and we'll pass your thoughts along to our Service team so that we can better serve you and others. Your opinion means a lot to us. We certainly invite you to look over our Honda service specials online (http://www.kelly-honda.com/specials/service.htm) as we do update our specials regularly with great offers - including oil changes. Thank you again for your review, and we look forward to seeing you back at our dealership in the future!

March 30, 2016

Excellent experience. This was my first service experience with Kelly Honda in Lynn. Customer service excellent and they even washed my car. My visit was timely and it's n More

by DLAMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Sal Castro, Anais Peguero
Apr 11, 2016 -

Kelly Honda responded

Welcome to the Kelly Honda family DLAMB! We try our best to ensure a timely, friendly service experience with all of our happy customers, and it's nice to know that our service team took such good care of you. Our team will do their best to make sure you never have to dread your next service appointment again! Thank you so much for your review, and please let us know if you need anything at all DLAMB.

March 28, 2016

Very good experience. Remote Starter problem. Ariel my service adviser made arrangements for my car starter to be repaired as well as taking care of the service I needed on my CRV. More

by MARK_OBRIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Apr 11, 2016 -

Kelly Honda responded

Thank you Mark, we're happy to hear Ariel took such good care of you on your visit to our dealership in Lynn. We hope everything came out to your satisfaction with the car starter and the CR-V service. Please let us know if you need anything else - we're always happy to help Mark!

March 26, 2016

Fast, attentive and thorough. Brought my new HR-V in for what turned out to be a bad rear shock absorber (factory defect). Justin Marais, my service rep arranged to have the part o More

by S262728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Apr 11, 2016 -

Kelly Honda responded

We're always here for you and your HR-V "S262728"! Thank you so much for letting us know how your experience went with Justin and our service team at Kelly Honda. Anytime you need help with your crossover, please don't hesitate to reach out. If there is anything else we can do for you in the meantime, know that we are here for you. Have a great day!

March 23, 2016

Awesome Service Having gone to Kelly since 2003 I have been consistently happy with the knowledge and courtesy of the staff. Time after time I am treated with respect More

by RKMJ18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Anais Peguero
Mar 25, 2016 -

Kelly Honda responded

Thank you for your review RKMJ18! We're lucky to have such loyal customers as yourself - happy 13 year anniversary with our Kelly Auto team! We will continue to treat you with the utmost respect and prompt, quality service, as we do for all of our customers, and we look forward to the next time we can be of help to you.

March 17, 2016

Great dealership I just leased my second CRV from Kelly. Prior to that , we had bought 6 cars from the dealer--all because of their great dealership and the people who More

by KATEMOLTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos, Ariel Vittini
Mar 17, 2016 -

Kelly Honda responded

Thanks Kate, we are pleased to know you are such a loyal customer. We appreciate you sharing your feedback on Rhonda, Ariel and the Kelly Honda team. Enjoy your CR-V!

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