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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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October 12, 2016

Airbag recall Waited 6 months for Honda to distribute recalled airbags. But Kelly called me for service and were courteous and prompt for installation in spite of More

by Art
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 19, 2016 -

Kelly Honda responded

Thanks for the kind review Art. We're sorry to hear about the wait for the recall. We appreciate you visiting our Honda dealership and letting us take care of the service for you. Please visit us again soon if there's anything else we can help with Art. Thanks again!

October 10, 2016

Software update Very fast and efficient. I was told it would be up to two hours for the upgrade. Pleasantly surprised was at the dealership for a total of 45 minutes More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais, Kenny Batista
Oct 11, 2016 -

Kelly Honda responded

Thanks for leaving our team a review Karen! Glad to hear that the software update was quicker than expected. We appreciate you giving us the chance to take care of you and your vehicle. If we can be of more assistance, please let us know. Have a great day Karen.

October 08, 2016

Awesome service Went to Honda for car service was in and out with fast quality service. All questions I had on my car were answered fully as well as mechanic double c More

by Smf1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
Oct 11, 2016 -

Kelly Honda responded

Thank you for choosing our dealership to service your vehicle Smf1031. It's wonderful to hear that you had quick, easy service with our Kelly Honda service team, and that they took extra care to address any possible recalls for your vehicle. We appreciate you sharing your visit with us and if we can help out again please don't hesitate to contact our team or visit us!

September 30, 2016

Great Very good service, had good deals, everyone was friendly, i got the car i wanted, i liked how the check up on you and the people made me feel comforta More

by Jermaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Castro
Oct 11, 2016 -

Kelly Honda responded

Thank you for sharing your experience with us Jermaine. We appreciate the kind words about our dealership and our offers. We're glad that you were happy with your purchase and service. Our goal is to make your visit each time as easy and pleasant as possible. If we can help you out again please don't hesitate to let us know Jermaine.

April 28, 2016

Service Always pleased with service. Ariel is exceptional and Justin is also. People are pleasant, waiting room is clean. Have recommended Kelly Honda to f More

by TAYLORC72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini, Justin Maurais
May 03, 2016 -

Kelly Honda responded

That is very kind of you TAYLORC72, thank you for your recommendation to others - we greatly appreciate it. We love hearing that you enjoyed your service with Ariel, Justin, and the rest of our team. If you need anything else at all, please don't hesitate to reach out to us again.

April 28, 2016

Oil change and filters Every time I come in the staff is always friendly. They explain what will we done and there are no surprises. Just a great place to bring my car in. More

by MARYJANEMNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Vittini
May 03, 2016 -

Kelly Honda responded

We're proud to be your go-to dealership MARYJANEMNM, thank you so much. It's an honor helping you with your vehicle service, and we're glad to hear you've had such pleasant experiences with our team every time. We look forward to helping you again, and please don't hesitate to let us know if there is anything else we can assist you with.

April 26, 2016

awesome, professional, and friendly The service of this dealership was friendly and professional. I Loved the staff everybody was smiling and friendly. I am definitely heading there agai More

by KIELPINSKIJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Psomos Sr., Ariel Vittini, Anais Peguero
May 03, 2016 -

Kelly Honda responded

That is wonderful to hear KIELPINSKIJ, thank you for taking time out to review our team. We're always smiling - we love our job! Please let us know if there's anything else we can do for you, and we look forward to seeing you again. Have a great day!

April 22, 2016

Geek Squad! Not only do I always receive great friendly service here at Kelly Honda...but the crew outdid themselves this past visit when they saw the Boba Fett More

by DJANGIECPRODUCTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't get the names!!
Apr 25, 2016 -

Kelly Honda responded

We appreciate hearing that DJANGIECPRODUCTIONS! It's always a pleasure to connect with our customers. We're glad to hear our pro-Star Wars employees got a chance to talk with you and earn your trust. We hope you'll visit us again soon, for service, sales, or even just to talk more about Star Wars! Have a wonderful day DJANGIECPRODUCTIONS!

April 22, 2016

oil change an i got filters change and wipers service was great but i am a veteren and i only got 10 percent on tmy oil change not every thing i got done, All service should have been discounted More

by lennig@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know
May 03, 2016 -

Kelly Honda responded

Hi lennig, we appreciate your feedback and we're so sorry to hear about the misunderstanding on our part. We've spoken with our team and understand that we have taken care of this for you. Please let us know if you need anything else. Thank you!

April 21, 2016

Automatic run-around I made an online appointment with explicit descriptions of what my issue was. It most likely was a rear differential that needed a flush. I wanted a m More

by rl759
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know who I worked with
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