509 Reviews of Kelly Honda - Service Center
Airbag recall Waited 6 months for Honda to distribute recalled airbags. But Kelly called me for service and were courteous and prompt for installation in spite of Waited 6 months for Honda to distribute recalled airbags. But Kelly called me for service and were courteous and prompt for installation in spite of being a busy day. No complaints. More
Software update Very fast and efficient. I was told it would be up to two hours for the upgrade. Pleasantly surprised was at the dealership for a total of 45 minutes Very fast and efficient. I was told it would be up to two hours for the upgrade. Pleasantly surprised was at the dealership for a total of 45 minutes More
Awesome service Went to Honda for car service was in and out with fast quality service. All questions I had on my car were answered fully as well as mechanic double c Went to Honda for car service was in and out with fast quality service. All questions I had on my car were answered fully as well as mechanic double checking for me if there were any recalls on my car where he knew one had come out recently that could effect me, friendly staff start to finish without any issues! Excellent experience. More
Great Very good service, had good deals, everyone was friendly, i got the car i wanted, i liked how the check up on you and the people made me feel comforta Very good service, had good deals, everyone was friendly, i got the car i wanted, i liked how the check up on you and the people made me feel comfortable More
Service Always pleased with service. Ariel is exceptional and Justin is also. People are pleasant, waiting room is clean. Have recommended Kelly Honda to f Always pleased with service. Ariel is exceptional and Justin is also. People are pleasant, waiting room is clean. Have recommended Kelly Honda to friends for sales and service. More
Oil change and filters Every time I come in the staff is always friendly. They explain what will we done and there are no surprises. Just a great place to bring my car in. Every time I come in the staff is always friendly. They explain what will we done and there are no surprises. Just a great place to bring my car in. More
awesome, professional, and friendly The service of this dealership was friendly and professional. I Loved the staff everybody was smiling and friendly. I am definitely heading there agai The service of this dealership was friendly and professional. I Loved the staff everybody was smiling and friendly. I am definitely heading there again to get my vehicles serviced. More
Geek Squad! Not only do I always receive great friendly service here at Kelly Honda...but the crew outdid themselves this past visit when they saw the Boba Fett Not only do I always receive great friendly service here at Kelly Honda...but the crew outdid themselves this past visit when they saw the Boba Fett / Star Wars stickers on my CRV...you've got some cool fellow Star wars nerds in your employ! I whole-heartedly approve! More
oil change an i got filters change and wipers service was great but i am a veteren and i only got 10 percent on tmy oil change not every thing i got done, All service should have been discounted service was great but i am a veteren and i only got 10 percent on tmy oil change not every thing i got done, All service should have been discounted More
Automatic run-around I made an online appointment with explicit descriptions of what my issue was. It most likely was a rear differential that needed a flush. I wanted a m I made an online appointment with explicit descriptions of what my issue was. It most likely was a rear differential that needed a flush. I wanted a mechanic to look at it for me to diagnose and address the issue. About 5 hours after dropping the car off, I was handed a very long "laundry list" of things they wanted to do on the car, none of which addressed the issue that I brought it in for. Examples of services they pushed on me included an oil change (I had just changed it), rotating the tires (I had just rotated them), and changing the front brakes (I knew about the front brakes. I change my own brakes and was planning on doing it soon). I got NO feedback on the entire reason why I was there. I suspect they didn't even look at the car for what I brought it in for, or for any of the other things they said I needed, but merely the miles (120K) and decided to push unnecessary and overly expensive services. They wanted to change my timing belt (something that actually needed to be done) but wanted to charge almost twice what it cost to do it elsewhere. I went to another mechanic who I have gone to for the past decade. He changed my timing belt and water pump for $700. I was quoted $1200 at Kelly Honda for the same job. More