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This rating includes all service center reviews, with more weight given to recent reviews.
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511 Reviews of Kelly Honda - Service Center
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November 02, 2023
Very friendly staff. Employees are always professional and helpful. I had service done to my car today. It took a little longer than I anticipated. Overall I had a pleasa Employees are always professional and helpful. I had service done to my car today. It took a little longer than I anticipated. Overall I had a pleasant experience. More
by Jillfurlong1
October 31, 2023
Good service very professional and friendly the explanation af what service I was getting was very clear explanation af what service I was getting was very clear More
by Wagner81leguisamon
Employees Worked With
October 25, 2023
I went for service but it was horrible and as always overpriced changed a 30 dollars part and chargers me 500 and labor it’s horrible. overpriced changed a 30 dollars part and chargers me 500 and labor it’s horrible. More
by will2809
Employees Worked With
October 18, 2023
I reecently had my 2021 CRV serviced. This is my 4th car that I have purchased at Kelly. My experience was quite upsetting with the employee whom was dealing with me. I am 78 years old an This is my 4th car that I have purchased at Kelly. My experience was quite upsetting with the employee whom was dealing with me. I am 78 years old and was not appreciative in the tone of voice that she had spoken to me. This will make my decision not to have my vehicle serviced at this dealership anymore,or even purchase my next vehicle More
by C.BROWN62
Employees Worked With
Morgan Murphy
October 12, 2023
Cody made the car buying process swift and easy. I was hesitant to come in as other dealerships in that past have made the car buying experience anything but pleasant. Thankfully, Cody is wonderful I was hesitant to come in as other dealerships in that past have made the car buying experience anything but pleasant. Thankfully, Cody is wonderful at his job and knowledgeable about the vehicles I had questions about. I will definitely be coming back to see Cody for all future car purchases. Thank you so much! More
by Lillian
Employees Worked With
Cody Michael
August 09, 2023
I liked my sales person Jonathan. Staff in the service area were inattentive and defensive Staff in the service area were inattentive and defensive More
by paulette572
July 17, 2023
Morgan and the KH/Lynnway Service Team are always so incredibly professional and efficient. This dealership (where I also bought this vehicle outright in 2016) is always very clean and accommodating to incredibly professional and efficient. This dealership (where I also bought this vehicle outright in 2016) is always very clean and accommodating to us customers, making us feel welcomed, remembered, and as if we're part of the Honda family. They try to go above and beyond, and I was grateful again for that when they serviced my vehicle last week. Thank you! More
by GJP
Employees Worked With
Morgan Murphy
June 23, 2023
Kelly Honda has excellent service department and I would recommend them to everyone I know . recommend them to everyone I know . More
by larbibousbaa
May 30, 2023
I went in for a 8am appointment last Saturday & was finished by 9:30am. The service representative was very knowledgeable & courteous. He let me choose what I wanted to do for service. He even showed m finished by 9:30am. The service representative was very knowledgeable & courteous. He let me choose what I wanted to do for service. He even showed me what the issue was before completing the job. I felt everyone was very transparent & I didn't feel like I was getting ripped off. While I waited for my car a sales representative offered me a cup or tea or coffee. I will say since I've been to things are definitely improved as far as customer service. Keep up the great work! More
by amarchet01
Employees Worked With
Nery
