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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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January 04, 2017

Nice n Easy Service I needed an oil change on my new Honda HRV. No appointment needed at service center and there was no line at the time I went. Service people very nice More

by Glojean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maurais
Jan 14, 2017 -

Kelly Honda responded

Happy to help Glojean! Thank you for working with Justin and our service team for your HR-V oil change. We're glad to hear our service was so quick and helpful. Let us know if we can do anything else for you.

January 02, 2017

Excellent customer services John sales rep excellent overall excellent experience came in for services on my crv and walked out buying a new hrv well done very happy end More

by Donna50
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy McComb, John Moore, Eli Hanna, Justin Maurais, Kenny Batista
Jan 14, 2017 -

Kelly Honda responded

Congratulations on your new HR-V purchase Donna. We're thankful that you worked with John and our team for your CR-V to HR-V transition! Please let us know if you need anything else at all - we're always here for you. Take care!

December 17, 2016

Battery change I had concern about my car... drove to the dealer shop they care of me right away and less than 45 mns Robert Batista told what was wrong before I kno More

by Rico ted529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Batista
Dec 31, 2016 -

Kelly Honda responded

Rico, thank you very much for your kind review of Robert and our dealership. We greatly appreciate your loyalty to our Kelly Honda dealership and the entire Kelly Auto Group. We're proud to know that you've received such great care from our sales and service departments and we look forward to helping you again in the future. Take care Rico!

December 03, 2016

Excellent customer services Great experience with technical support , the customer service agent who took care of my Honda Pilot was very professional and kept me informed at all More

by Honda Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember , Edward Mejia, Ariel Vittini, Kenny Batista, Robert Batista
Dec 08, 2016 -

Kelly Honda responded

We believe that is the way customers should be taken care of at our dealership - with professionalism, attention to detail, and communication. Our team at Kelly Honda appreciates your review Honda Pilot - we hope you'll continue to work with us in the future for all of your vehicle needs. Please let us know if we can help you again!

November 28, 2016

Honda Crv I bought my Honda 2014 CRV here, and I always bring it back for servicing, they do an excellent job maintaining the value and durability of my car. Ho More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez , Harry Balla
Dec 08, 2016 -

Kelly Honda responded

We promise we will Honda! Thank you for your continued support of our dealership. We're very grateful to have you as such a loyal customer of ours at Kelly Honda. We appreciate your kind review and look forward to helping you again in the future!

November 20, 2016

Great experience I love going here, I always deal with Robert Batista or Rob he is extremely helpful, keeps me informed of what is going on with my car, gives me recom More

by Mely1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Batista
Nov 28, 2016 -

Kelly Honda responded

Thank you Mely1984, we're honored to have Robert and our Kelly Honda service team be your go-to dealership for all of your service needs. We're here for you anytime! Don't hesitate to let us know if there's anything else we can do for you!

November 19, 2016

GREAT SERVICE Friendly service and assisted in getting my car out fast when I was on a tight timeframe! Very impressed. Would recommend others to get service at More

by Toprater 77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos, Robert Batista
Nov 28, 2016 -

Kelly Honda responded

Our team at Kelly Honda values your time Toprater 77. That's why we'll always work our hardest to get you in and out in a timely manner! Thank you very much for taking a moment to let us know how happy you were with your service at our dealership and for your kind recommendation of our dealership. Visit us again soon!

October 29, 2016

10,000 mile scheduled maintenance Stopped by late afternoon without an appointment fir service . I also had a coupon printed from their site which was far less than their competitors . More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnsthan Lopez
Oct 31, 2016 -

Kelly Honda responded

Hi Andy - thank you for leaving our Kelly Honda dealership your review. We appreciate hearing that you visited our site for our service coupons, and that you were quickly in and out without an appointment. We want all of our customers to know that we value your time, and will do our best to address all of your vehicle needs in a timely manner without cutting any corners. Please let us know if we can help you out again with any of your vehicle needs Andy. Take care!

October 23, 2016

excellent service, had my brake pads replaced Drop off and pick up is quick, service is always reliable, and the staff is super helpful. so glad I found a place I feel I can trust with their asse More

by Mn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Batista, Robert Batista
Oct 31, 2016 -

Kelly Honda responded

Thank you Mn1, we appreciate you taking a moment to let our team at Kelly Honda know how you felt about your recent brake pad service. We take great pride in offering quick, efficient and thorough service to our customers and we're happy to hear you enjoyed working with our team. Please don't hesitate to visit our team again soon or contact us if we can help you more in the future.

October 18, 2016

Fast, easy, friendly! Went in for a sticker at the end of the month and couldn't believe how quickly I was in and out. I have also been in for an oil change and was equall More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Oct 19, 2016 -

Kelly Honda responded

We love hearing that Lisa! Thank you for sharing - we definitely take pride in our efficiency and our ability to help out customers quickly. If we can help you again with any of your vehicle needs Lisa, please don't hesitate to stop by or contact our team.

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