Kelly Honda - Service Center

Car service done in timely manner Actually, oil chg and tire rotation and sticker was ready before I was told it wd be. Will always use Kelly Honda. Jonathan Lopez was courteous and e Actually, oil chg and tire rotation and sticker was ready before I was told it wd be. Will always use Kelly Honda. Jonathan Lopez was courteous and excellent More

The service department I really like other Kelly dealerships but this service department needs major improvements for example; customers should always come first, communica I really like other Kelly dealerships but this service department needs major improvements for example; customers should always come first, communication is very important, and lastly speed of service is great but it’s more important to cover all customers concern and resolve all issues rather then saying “we don’t understand your concern” “that service isn’t avaible at the moment” I will not service my vehicle here anymore, I was in the market for an Si or even a Type R is the budget allowed but I will look at another Honda dealership because I can’t trust my vehicles in this service department. It’s just not worth the headache.... More

Not happy😩 I went in for an oil change and I wanted a fuse replaced. They did the oil change and engine and cabin filters replaced. They came out with a list of I went in for an oil change and I wanted a fuse replaced. They did the oil change and engine and cabin filters replaced. They came out with a list of things they recommended. I figured I better check before I did the whole list. I really wanted the fuse replaced because I couldn’t charge my phone. They wouldn’t do it without a electrical diagnosis fee of $142.00 and I had to leave the car. I just wanted a fuse replaced. They refused!!! I’ll go somewhere else More

Curse the day we bought a car from jelly Honda Bought a brand new 2018 accord in October come February there was a malfunction in the car that rendered it undrivable . things happen OK bring the Bought a brand new 2018 accord in October come February there was a malfunction in the car that rendered it undrivable . things happen OK bring the car in Tuesday they say they have to order the part in a snowstorm I have no window so I have to leave my car it’s my only car and I’m stranded with my son now and they have no loaners I take a cab home you tell me a loaner should be available the next day call the next day still no loaner my cars not ready three days later after missing work all these days with no car and taking taxis they tell me the windows fixed but now there’s an issue with something else with the car that they need to order parts for still no loaner still no vehicle no one cares it’s unacceptable when you buy a brand new car and you expect it to drive you to your daily life and things that you need to do it for the money you spend it’s in sane I would never ever go there again after Pick up my car. Never again More

Great experience. Jeff Rumson was knowledgeable and very nic I think what I wrote above sums up it all. I would recommend Kelly to anyone who asks. I told Jeff about an experiance I had with another Honda dealer I think what I wrote above sums up it all. I would recommend Kelly to anyone who asks. I told Jeff about an experiance I had with another Honda dealer which brought me to Kelly.. Thanks More

Sevicio al carroservicio El personal my profecional y atento con suspect trabajo especialmente el senor robert gravitas my amable por to do sus atento hay k poner refrigerio e El personal my profecional y atento con suspect trabajo especialmente el senor robert gravitas my amable por to do sus atento hay k poner refrigerio en la recepcion More

Oil change Nice and quick. Jeff was very pleasant and went over everything they did to my car today. He also let me know when my next service would be Nice and quick. Jeff was very pleasant and went over everything they did to my car today. He also let me know when my next service would be More

Good service Came in for regular service on 2018 accord as well as a recall service. Easy in and out. Friendly service. Ariel does a great job. Came in for regular service on 2018 accord as well as a recall service. Easy in and out. Friendly service. Ariel does a great job. More

Complete waste of time I had a 1pm appointment for an airbag recall and showed up on time. They offered a shuttle service to have me dropped off at my house then picked up w I had a 1pm appointment for an airbag recall and showed up on time. They offered a shuttle service to have me dropped off at my house then picked up when my car was ready. After an hour and a half of waiting for the shuttle, the service advisor told me that they were pulling the car in to get worked on and it would take roughly 2-3 hours and I wouldn’t be able to get a ride back from my house. No empathy from him and no worries about me wasting my time. Save yourself the trouble and choose another dealership. More