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This rating includes all service center reviews, with more weight given to recent reviews.
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513 Reviews of Kelly Honda - Service Center
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January 03, 2020
Excellent service. Recommend KELLY Honda to friends and family. Prices are always reasonable. Service department will always provide coupons for extra savings. Service department continues to impress family. Prices are always reasonable. Service department will always provide coupons for extra savings. Service department continues to impress More
by Bobzollo
December 30, 2019
Thank you so much for your help with Honda. You guys are very nice. I appreciate doing business with you. Happy new year. And be blessed. very nice. I appreciate doing business with you. Happy new year. And be blessed. More
by lprece15
Employees Worked With
Morgan Murphy, Steven Em, Krystal Gaudreau
December 27, 2019
Service is always great. Staff is always welcoming, friendly, and informative. My only complaint would be that, as I have back problems, my seat is set to exactly how I need it to be, in order to stay friendly, and informative. My only complaint would be that, as I have back problems, my seat is set to exactly how I need it to be, in order to stay pain-free. So I would ask, if possible, that my seat settings not be changed (minus pushing the seat back, of course). More
by Mswati Hanks
December 27, 2019
I didn’t have an appointment but I still received prompt service. The waiting area is clean and offers free coffee. Thanks for great service again. service. The waiting area is clean and offers free coffee. Thanks for great service again. More
by JJ SIMM
Employees Worked With
Krystal Gaudreau
December 23, 2019
Went in for an oil change and Mass State inspection sticker.. Jeff Rumson was the service advisor who helped me. He was very polite and friendly. My vehicle was ready a lot sooner than I expected so at sticker.. Jeff Rumson was the service advisor who helped me. He was very polite and friendly. My vehicle was ready a lot sooner than I expected so at this busy time of year I was thrilled! More
by cindydoucette
Employees Worked With
December 11, 2019
I will never go back to the service department. They are impossible to get in contact with and have horrible communication. They had my car for 8 hours before I could get in touch with anyone. I called mult impossible to get in contact with and have horrible communication. They had my car for 8 hours before I could get in touch with anyone. I called multiple times and kept being told someone would get in touch with me. My service appointment was at 7:30am and I didn’t know until 3:30pm that my car needed to stay over night and I had to scramble to find a ride home from work. They need to improve their customer service. More
by Mross
December 05, 2019
SERVICE FOR INSPECTION STICKER HELPFUL EMPLOYEES. VERY FRIENDLY AND PERSONABLE. EXTREMELY FAST SERVICE. WAS TOLD WAIT WOULD BE THIRTY TO FORTY FIVE MINUTES. SERVICE WAS COMPLETE I HELPFUL EMPLOYEES. VERY FRIENDLY AND PERSONABLE. EXTREMELY FAST SERVICE. WAS TOLD WAIT WOULD BE THIRTY TO FORTY FIVE MINUTES. SERVICE WAS COMPLETE IN ABOUT TWENTY MINUTES!!! AGAIN GREAT ALL AROUND SERVICE.!! More
by rjgmaitai
Employees Worked With
CAN'T REMEMBER SERVICE PERSON'S NAME
November 22, 2019
Vehicle services Ariel Vittini and service team always a pleasure to get my vehicle serviced at LYNN KELLY HONDA great customer service. Great place to be when enter. Ariel Vittini and service team always a pleasure to get my vehicle serviced at LYNN KELLY HONDA great customer service. Great place to be when enter. Just go try it yourself. Thank you for always making it easier during my visit. More
by Dppcsito
Employees Worked With
Ariel Vittini, Robert Batista, Jonathan Lopez, Wil Castro
November 01, 2019
Quick, efficient service On each of my visits to Kelly, the staff has been very professional, and service has been completed in a very timely fashion. I've been very happy wit On each of my visits to Kelly, the staff has been very professional, and service has been completed in a very timely fashion. I've been very happy with the service provided, and would definitely recommend this dealership to friends. More
by Deborah
Employees Worked With
Morgan Murphy
