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This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of Kelly Honda - Service Center
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December 23, 2019
Went in for an oil change and Mass State inspection sticker.. Jeff Rumson was the service advisor who helped me. He was very polite and friendly. My vehicle was ready a lot sooner than I expected so at sticker.. Jeff Rumson was the service advisor who helped me. He was very polite and friendly. My vehicle was ready a lot sooner than I expected so at this busy time of year I was thrilled! More
by cindydoucette
Employees Worked With
December 11, 2019
I will never go back to the service department. They are impossible to get in contact with and have horrible communication. They had my car for 8 hours before I could get in touch with anyone. I called mult impossible to get in contact with and have horrible communication. They had my car for 8 hours before I could get in touch with anyone. I called multiple times and kept being told someone would get in touch with me. My service appointment was at 7:30am and I didn’t know until 3:30pm that my car needed to stay over night and I had to scramble to find a ride home from work. They need to improve their customer service. More
by Mross
December 05, 2019
SERVICE FOR INSPECTION STICKER HELPFUL EMPLOYEES. VERY FRIENDLY AND PERSONABLE. EXTREMELY FAST SERVICE. WAS TOLD WAIT WOULD BE THIRTY TO FORTY FIVE MINUTES. SERVICE WAS COMPLETE I HELPFUL EMPLOYEES. VERY FRIENDLY AND PERSONABLE. EXTREMELY FAST SERVICE. WAS TOLD WAIT WOULD BE THIRTY TO FORTY FIVE MINUTES. SERVICE WAS COMPLETE IN ABOUT TWENTY MINUTES!!! AGAIN GREAT ALL AROUND SERVICE.!! More
by rjgmaitai
Employees Worked With
CAN'T REMEMBER SERVICE PERSON'S NAME
November 22, 2019
Jonathan and the rest of the crew did a great job with my oil change and inspection sticker. Quick and efficient. Will be back again. oil change and inspection sticker. Quick and efficient. Will be back again. More
by STM
Employees Worked With
November 22, 2019
Vehicle services Ariel Vittini and service team always a pleasure to get my vehicle serviced at LYNN KELLY HONDA great customer service. Great place to be when enter. Ariel Vittini and service team always a pleasure to get my vehicle serviced at LYNN KELLY HONDA great customer service. Great place to be when enter. Just go try it yourself. Thank you for always making it easier during my visit. More
by Dppcsito
November 01, 2019
Quick, efficient service On each of my visits to Kelly, the staff has been very professional, and service has been completed in a very timely fashion. I've been very happy wit On each of my visits to Kelly, the staff has been very professional, and service has been completed in a very timely fashion. I've been very happy with the service provided, and would definitely recommend this dealership to friends. More
by Deborah
Employees Worked With
Morgan Murphy
October 31, 2019
Great. Professional service. Visibility in the process. Service manager and staff were transparent throughout the entire process. I will choose Kelly Honda in the future. Service manager and staff were transparent throughout the entire process. I will choose Kelly Honda in the future. More
by Michael
Employees Worked With
Ariel Vittini
October 28, 2019
Very professional and friendly. They make the whole experience very accommodating and efficient! I will highly recommend them to my friends, coworkers and family members experience very accommodating and efficient! I will highly recommend them to my friends, coworkers and family members More
by Andrew
October 21, 2019
Experience Always love to come to the Honda dealer in lynn on the lynnway. The customer service is great and I'm treat very well with the services. Always love to come to the Honda dealer in lynn on the lynnway. The customer service is great and I'm treat very well with the services. More
by Crismery Ventura
October 16, 2019
First oil change It was my first oil change on my new hrv. Nice that it was on the house. I was in and out in less than 35 min. Love it. It was my first oil change on my new hrv. Nice that it was on the house. I was in and out in less than 35 min. Love it. More
by Cjw
Employees Worked With
Steven Em
