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Kelly Honda - Service Center

Lynn, MA

3.8
509 Reviews

509 Reviews of Kelly Honda - Service Center

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January 16, 2020

Great service and they get you in and out quickly. They always keep me apprised of any work my car needs and are not pushy about anything that I don’t want done at the moment. More

by tmr1955
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy
January 15, 2020

Jeff was very professional and knowledgable and reviewed everything I requested to be done. He also made me aware that the differential fluid change was due which I was not aware of. Very thorough More

by GEORGELAMONT1944
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

Krystal was amazing She is very professional and Krystal was amazing She is very professional and efficient This has been the the best service I have received in the past 18 months Please thank More

by Zoyacat
Recommend Dealer
Yes
Employees Worked With
Krystal Gautreau
Jan 14, 2020 -

Kelly Honda responded

That is very kind of you to say! We are glad that Krystal was so professional and efficient and that she provided you excellent service. We will be sure to pass this along to Krystal!

January 12, 2020

We bought a brand new Honda Clarity in September 2019 from Kelly Honda. On Christmas morning, when we plugged it in to charge, it Self Acclerated. It went from being in park and turned off to driving dow More

by SV
Recommend Dealer
No
Employees Worked With
James Hudson
January 09, 2020

Very good and speedy service and a great price. It was done sooner than expected at the price that was promised to me.thank you More

by Mparilynn978
Recommend Dealer
Yes
Employees Worked With
Steven Em
Jan 10, 2020 -

Kelly Honda responded

Thank you! We are glad that you experienced good service and everything was done in such a timely manner! We appreciate your review!

January 09, 2020

Fast and easy the workers were extremely helpful. Coffee was good extremely happy with my service Will recommend my friends wasn’t that expensive either More

by Bondah
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda Psomos, Ariel Vittini, Robert Batista, Morgan Murphy, Devin Crayton, Steven Em, Krystal Gaudreau
Jan 10, 2020 -

Kelly Honda responded

We are happy to hear that! It is great to know that everyone was so helpful and that you enjoyed the coffee! Thank you for your recommendation!

January 03, 2020

Excellent service. Recommend KELLY Honda to friends and family. Prices are always reasonable. Service department will always provide coupons for extra savings. Service department continues to impress More

by Bobzollo
Recommend Dealer
Yes
Employees Worked With
Jeff Rumson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Crayton
Jan 06, 2020 -

Kelly Honda responded

Thank you, Bob! Your recommendation means a lot and we are glad that Devin and Jeff have taken excellent care of you! We look forward to seeing you again in the future!

December 30, 2019

Thank you so much for your help with Honda. You guys are very nice. I appreciate doing business with you. Happy new year. And be blessed. More

by lprece15
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy, Steven Em, Krystal Gaudreau
Jan 06, 2020 -

Kelly Honda responded

That really means a lot to us! We are more than happy to do business with you and make sure you are always taken care of. On behalf of Steven, Krystal and Morgan, thank you for your kind review!

December 27, 2019

Service is always great. Staff is always welcoming, friendly, and informative. My only complaint would be that, as I have back problems, my seat is set to exactly how I need it to be, in order to stay More

by Mswati Hanks
Recommend Dealer
Yes
Employees Worked With
Joseph Oise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Willis, Steven Em
Dec 27, 2019 -

Kelly Honda responded

Hi Mswati! Thank you very much for your feedback and review, it means a lot that you took a moment to share your experience and comments with our team. We're so happy that you enjoy working with our service team. Regarding your suggestion, we absolutely are happy to accommodate you with this request. Don't hesitate to tell our Service team when you visit that you wish your seat settings not be adjusted, and they will make sure this doesn't happen again. Thank you for bringing that to our attention, and we hope that you'll continue to visit for all your service needs Mswati!

December 27, 2019

I didn’t have an appointment but I still received prompt service. The waiting area is clean and offers free coffee. Thanks for great service again. More

by JJ SIMM
Recommend Dealer
Yes
Employees Worked With
Krystal Gaudreau
Dec 27, 2019 -

Kelly Honda responded

It's our pleasure serving you JJ! Thank you for working with our team at Kelly Honda for your service needs. We hope that you'll continue to work with our team in the future for any of your vehicle needs. Have a great day JJ!

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