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This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of Kelly Honda - Service Center
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July 07, 2020
Charge for a service that was not done I took my car to this dealership for a B1 service (Oil change + Tire rotation), drop the vehicle and waited a few hours for the requested service to b I took my car to this dealership for a B1 service (Oil change + Tire rotation), drop the vehicle and waited a few hours for the requested service to be done. I paid my invoice when the service was completed and walked to my car and to my big surprise I noticed that the tires were never rotated since I had marks identifying the front tires. I went back and confronted the service adviser who apologize and asked me to wait another 15/20minutes so that they can complete the rotation. How many customers paid for service at this dealership and never got the service done? I will never take my car to this dealership for service, they lost my trust. Reference: Service adviser "Jonathan Lopez" and service Director "Michael Psomos". Mo. More
by Mo
March 04, 2020
Jonathan was Awesome and made was well informed on any questions I had. Made the experience a lot more easy and felt welcome from the start ! questions I had. Made the experience a lot more easy and felt welcome from the start ! More
by Jmacario
Employees Worked With
February 17, 2020
I didn't have to wait so long and Jonathan Lopez is I didn't have to wait so long and Jonathan Lopez is awesome, friendly and always happy that is very important for customers service 10 points 👍 I didn't have to wait so long and Jonathan Lopez is awesome, friendly and always happy that is very important for customers service 10 points 👍 More
by Kelly honda
Employees Worked With
February 04, 2020
15,000 mile service Brought car in for 15,000 mile service and oil change. Tech was professional and friendly. He explained what was done and what should be done next tim Brought car in for 15,000 mile service and oil change. Tech was professional and friendly. He explained what was done and what should be done next time. I was very pleased with the service. More
by rstacy1
Employees Worked With
Ariel Vittini
February 01, 2020
Great in and out with Express Service.Knowledgeable and Great in and out with Express Service. Knowledgeable and nice people get the job done with complementary car wash. Nice waiting area to kick back. Great in and out with Express Service. Knowledgeable and nice people get the job done with complementary car wash. Nice waiting area to kick back. More
by Stelvis
January 28, 2020
Thank you Kelly Honda you guys are the best I will always trust you guys I will definitely buy another car can you guys thank you you guys are the best trust you guys I will definitely buy another car can you guys thank you you guys are the best More
by Adriannaagosto86
Employees Worked With
Other Employees :
Michael Psomos Sr., Ariel Vittini, James Hudson, Krystal Gaudreau
January 23, 2020
The service department do an excellent job from the time I arrived there, very quickly I was attended and my vehicle was taken for service. The service was done within the time I was told Morgan Murphy loca I arrived there, very quickly I was attended and my vehicle was taken for service. The service was done within the time I was told Morgan Murphy located me on the show room while I chatted with Cody Michael and very well explained to me of others services that my vehicle need to have done. The whole experience was satisfied and I will schedule a time for the recommended services. Thanks. More
by cpckpep19
Employees Worked With
Morgan Murphy
January 18, 2020
Very professional Signed in by Ariel who was very friendly and professional, car was finished on time! Ariel applied my service discount for great savings. Completely s Signed in by Ariel who was very friendly and professional, car was finished on time! Ariel applied my service discount for great savings. Completely satisfied. More
by plooby
Employees Worked With
Ariel Vittini
January 17, 2020
Very easy to make a service appointment, no problem getting in on time. Morgan was efficient and professional. The wait to have the car serviced was reasonable . I would recommend this service departme getting in on time. Morgan was efficient and professional. The wait to have the car serviced was reasonable . I would recommend this service department. More
by Connie
Employees Worked With
Morgan Murphy
