Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
509 Reviews of Kelly Honda - Service Center
Sort by
November 22, 2024
My service rep never answers his phone or returns calls back and some of the receptionist are very rude. Customer service isn't their strong suit at all. It's very frustrating having to constantly call bac back and some of the receptionist are very rude. Customer service isn't their strong suit at all. It's very frustrating having to constantly call back to back just to speak to someone and 9 times out of 10 they aren't the correct person. More
by Val
Employees Worked With
October 13, 2024
Una larga espera innecesaria, mas de tres horas solo para el cambio de una goma, teniendo una cita previa y habiendo entrado mi carro desde que llegué al taller desde que llegué. Un día antes había ido encar el cambio de una goma, teniendo una cita previa y habiendo entrado mi carro desde que llegué al taller desde que llegué. Un día antes había ido encargaron la goma para el día siguiente y no fueron capas de llamar para decirme que ya estaba ahí la goma, sabiendo estaba usando una repuesta, tuve yo que llamar, ponían en espera, me pasaban de línea en línea, me cerraban la llamada, cuando pregunté por qué hacen eso, me dijeron que no había quien hablara en español, me encontré extraño por qué las últimas tres personas que me dejaban en espera y cerraban la llamada hablaban en español. No es justo jueguen con el tiempo de las personas. More
by Henry Luna
Employees Worked With
May 09, 2024
Very nice dealer, they really make everything easy . Juan it’s very honestly and have a good service Juan it’s very honestly and have a good service More
by Marcoss01Contrerass
Employees Worked With
April 27, 2024
The buying process was easy. Staff is professional and super helpful. Service center is always speedy. Staff is professional and super helpful. Service center is always speedy. More
by arogers0413
Employees Worked With
April 17, 2024
The dealership is great and affordable , services is great too. Wonderful customer services. Thank you. great too. Wonderful customer services. Thank you. More
by Wilsonochie
Employees Worked With
Other Employees :
Cody Michael, Melanie Caceres
March 21, 2024
Dan Wendt has taken the very best care of us through the process of purchasing and servicing our family’s 2 Hondas We really appreciate his professionalism and integrity. He has gone above and beyond to mak process of purchasing and servicing our family’s 2 Hondas We really appreciate his professionalism and integrity. He has gone above and beyond to make sure we get the best customer service. We highly recommend anyone looking for a new or preowned vehicle should go and talk to Dan @ Kelly Honda! More
by Clark
February 01, 2024
Sales is good, Amy is great. Service is horrible. When I bought car a year ago it took 1 and a half hours to get a simple inspection sticker. Bottom slash guard came off after tw Service is horrible. When I bought car a year ago it took 1 and a half hours to get a simple inspection sticker. Bottom slash guard came off after two weeks of having car. And part was on back order and when it did come in it took three hours to install. 1/30/24 bentvrom due to pothole 2 hours to replace I tire. Service department is horrible. It’s like watching a slow motion movie. Girl at cashiers desk was on cell phone entire time and then had a severe attitude when they finnsly did finish the service two hours later. More
by Martinezivan75
Employees Worked With
January 24, 2024
They have really nice customers service y very professional people working at service department!! They are friendly staff . professional people working at service department!! They are friendly staff . More
by edwinguz13
