Kelly Honda

Defroster did not work Heavy rainfall and defroster failed very scary as could not see out window. Fortunately I was near Honda so pulled in at noon on Sat and received exce Heavy rainfall and defroster failed very scary as could not see out window. Fortunately I was near Honda so pulled in at noon on Sat and received excellent immediate attention. As I was out of Stste from my home they gave me immediate attention and fixed the problem. MORGAN MURPHY was my service rep and was exceptionally attentive and pleasant and got the job done. thanks to everyone More

Awesome experience Everyone knows how nerve racking it is to go to a car dealership. Well all I can say is this was a great experience. The salesman Victor Jimenez was j Everyone knows how nerve racking it is to go to a car dealership. Well all I can say is this was a great experience. The salesman Victor Jimenez was just about the friendliest guy I’ve ever met. He made this experience easy, satisfying and stress free, I can’t say enough! The business manager Brian Philo, was phenomenal! He made it a pain free experience as well ! If all car buying experiences were like this, no one would have any anxiety about buying a car ! Honda is an awesome company and the CRV is the best car I have ever owned that’s why I bought another one ! My husband and I were extremely pleased. Definitely go to this dealership you’ll be happy with your purchase as well as your experience! More

Kelly Honda Made Me Smile! After enduring other auto dealerships that wanted to play games with me, it was a relief and a true pleasure to speak with Melody, Ryn and Anthony at After enduring other auto dealerships that wanted to play games with me, it was a relief and a true pleasure to speak with Melody, Ryn and Anthony at Kelly Honda. They were always honest, transparent and helpful. My questions were answered fully and promptly, and I'm a guy with a lot of questions. When it was time for the paperwork, all the numbers were exactly as we had discussed, with no surprises. About those numbers: Kelly Honda gave me a great deal right from the start, without haggling, without tension. I don't say this lightly: Kelly Honda put me at ease and made me smile. I'm impressed, and give them my highest recommendation. More

THE BEST!!! BEST PURCHASE THAT HAS JUST DONE! Company and seller very reliable! Brian helped me with everything in buying my new car, being the most correct from BEST PURCHASE THAT HAS JUST DONE! Company and seller very reliable! Brian helped me with everything in buying my new car, being the most correct from the beginning! I RECOMMEND! More

Awesome deal I am very satisfied with my experience at Kelly Honda. Brian was fantastic and made the process super smooth and very quick. Would definitely recomm I am very satisfied with my experience at Kelly Honda. Brian was fantastic and made the process super smooth and very quick. Would definitely recommend this dealership. True professionaI. I got the best deal ever!!! Thank you Brian! More

Great buying experience Turned in a lease and purchased a new pilot, worked with Ryn for the 2nd time. Pretty easy negotiations between Ryn and the managers, we were able to Turned in a lease and purchased a new pilot, worked with Ryn for the 2nd time. Pretty easy negotiations between Ryn and the managers, we were able to come to a deal and everyone was happy. Also worked with Mike the service manager to make a minor adjustment and he was great too! He valued my request and graciously obliged and went above and beyond. Thank you for an enjoyable transaction. More

RYNN BENSON Amazing salesman! Both my mother and myself have purchased vehicles from Rynn, VERY personable. Helped me with everything I needed and made sure I was Amazing salesman! Both my mother and myself have purchased vehicles from Rynn, VERY personable. Helped me with everything I needed and made sure I was 100% happy, not your typical salesman! Definitely worth the trip to Kelly Honda in Lynn! :) More

Brian philo is the best 💯 I loved the good energy he has. He is a tremendous person. thank God and Brian Philo I have the car that I want,. 🙏🏻💯💪🏻G I loved the good energy he has. He is a tremendous person. thank God and Brian Philo I have the car that I want,. 🙏🏻💯💪🏻G More

Poor customer contact I want to preface my review by saying that we buy all of our vehicles at Kelly Honda. We love working with Julie Fabiano who tries her best to accommo I want to preface my review by saying that we buy all of our vehicles at Kelly Honda. We love working with Julie Fabiano who tries her best to accommodate all of our needs. We’ve been buying our cars from her for the past 19 years. Today I had a 12:30 appointment to service my 2 month old 2018 Honda Pilot, which has been making a strange sound after going over bumps. When I spoke with the receptionist upon arrival I was told it would take an hour to an hour and a half to diagnose/fix my vehicle. My daughter and I went to the waiting area and waited, and waited and waited. After 3 hours, I went back to the receptionist who told me they are still working on it. So I went back and waited for another hour and 15 minutes. I then decided I’d inquire again but with a different person. This time I was told it was done and somewhere in the lot. He kindly came out with me and while we were searching informed me that they did not service my vehicle because they had to order parts. What a bummer! My daughter and I spent the entire day sitting at Kelly Honda only for them to tell us they couldn’t service it. I get it, that they needed a part but I’m not quite sure why it took over 4 hours. We received no paperwork or written diagnosis. I don’t know what part(s) need replacing, I’m assuming it’s not a dangerous problem, and no apology for the extended wait. I’m wondering if I didn’t go and find the worker if we’d still be waiting.....So now I’m home but still have to wait for them to call when the part(s) come in, which could be a day, a week, a month, who knows? More

Great experience The reason of my rating is because as I walked in to the business, I was greeted and right away I was being helped and answered my questions. I was ve The reason of my rating is because as I walked in to the business, I was greeted and right away I was being helped and answered my questions. I was very Impressed with the way salesman Ryn was explaining how leasing works. I automatically decided to get a car. Great customer service. Ryn is a great salesman. Thanks to the team I am very happy with my new car. More