Kelly Honda

The service department I really like other Kelly dealerships but this service department needs major improvements for example; customers should always come first, communica I really like other Kelly dealerships but this service department needs major improvements for example; customers should always come first, communication is very important, and lastly speed of service is great but it’s more important to cover all customers concern and resolve all issues rather then saying “we don’t understand your concern” “that service isn’t avaible at the moment” I will not service my vehicle here anymore, I was in the market for an Si or even a Type R is the budget allowed but I will look at another Honda dealership because I can’t trust my vehicles in this service department. It’s just not worth the headache.... More

Not happy😩 I went in for an oil change and I wanted a fuse replaced. They did the oil change and engine and cabin filters replaced. They came out with a list of I went in for an oil change and I wanted a fuse replaced. They did the oil change and engine and cabin filters replaced. They came out with a list of things they recommended. I figured I better check before I did the whole list. I really wanted the fuse replaced because I couldn’t charge my phone. They wouldn’t do it without a electrical diagnosis fee of $142.00 and I had to leave the car. I just wanted a fuse replaced. They refused!!! I’ll go somewhere else More

Curse the day we bought a car from jelly Honda Bought a brand new 2018 accord in October come February there was a malfunction in the car that rendered it undrivable . things happen OK bring the Bought a brand new 2018 accord in October come February there was a malfunction in the car that rendered it undrivable . things happen OK bring the car in Tuesday they say they have to order the part in a snowstorm I have no window so I have to leave my car it’s my only car and I’m stranded with my son now and they have no loaners I take a cab home you tell me a loaner should be available the next day call the next day still no loaner my cars not ready three days later after missing work all these days with no car and taking taxis they tell me the windows fixed but now there’s an issue with something else with the car that they need to order parts for still no loaner still no vehicle no one cares it’s unacceptable when you buy a brand new car and you expect it to drive you to your daily life and things that you need to do it for the money you spend it’s in sane I would never ever go there again after Pick up my car. Never again More

Happy and Informative Ryn knows the details of the cars he sells and shares this information freely, easily with jokes and and smile, in an authentic manner because he enjo Ryn knows the details of the cars he sells and shares this information freely, easily with jokes and and smile, in an authentic manner because he enjoys what he does. If he doesn’t know the answer, he finds it very quickly and problem solves any issues that may arise in the car selling and new car delivery process. More

Great experience. Jeff Rumson was knowledgeable and very nic I think what I wrote above sums up it all. I would recommend Kelly to anyone who asks. I told Jeff about an experiance I had with another Honda dealer I think what I wrote above sums up it all. I would recommend Kelly to anyone who asks. I told Jeff about an experiance I had with another Honda dealer which brought me to Kelly.. Thanks More

Awesome Great guy very dedicated it was a pleasure to do business with him at kelly honda in lynn thank you again for your hard work Great guy very dedicated it was a pleasure to do business with him at kelly honda in lynn thank you again for your hard work More