Kelly Honda

Best car buying experience I have ever had. They had the vehicle, price and service that I was looking for. Mike Steinhoff is a customer's dream come true. I would definitely refer anyone looking for a Ho vehicle, price and service that I was looking for. Mike Steinhoff is a customer's dream come true. I would definitely refer anyone looking for a Honda to Mike and Kelly Honda. More

Your sales representative, Walter Surgue at Kelly Honda, worked very hard to find the right car for me and my husband. He took time to answer all my questions. He was very friendly and I never felt pressu worked very hard to find the right car for me and my husband. He took time to answer all my questions. He was very friendly and I never felt pressured. He was very patient showing me all the features of the car and how they worked. It was a Excelent overall experience. The best I have ever had purchasing a new car. More

This was my 1st experience with Kelly Honda ( Lynn, MA) Sales rep(David Perrira) & Sales Manager ( Dennis Card) was very helpful through out the process. I will definetly recommend to visit Kelly Honda. Sales rep(David Perrira) & Sales Manager ( Dennis Card) was very helpful through out the process. I will definetly recommend to visit Kelly Honda. More

I just shopped a new odyssey, and Kelly sent me the actual selling price quote by email. They made it very easy to purchase a new vehicle. Other dealers including Herb Chambers and Honda gallery gave actual selling price quote by email. They made it very easy to purchase a new vehicle. Other dealers including Herb Chambers and Honda gallery gave me ridiculous price quotes at first. After giving $500 reduced quote from MSRP, they were checking if I have purchased the van or not which I have already picked up my van from Kelly Honda. Kelly did a great job and they earned my business. I am sure they will again and again. More

I have owned Honda product continuously since 1967. Bikes, cars[AN600 sedan]and more! Lawn mowers, snow blowers [just retired my HS55 snow blower ..22 years!]and purchased a new one! I do not need to Bikes, cars[AN600 sedan]and more! Lawn mowers, snow blowers [just retired my HS55 snow blower ..22 years!]and purchased a new one! I do not need to be sold on Honda. I think they make the best products on earth. I will continue to promote Honda products. The slogan "everyone knows someone who loves a Honda" I have been in love with a Honda more than 20 times so far! And by the way I have purchased cars from Kelly's since 1974 ... I was thrilled when Brian picked up the Honda line of cars. Great family, great dealerships ... I'll be back! Joe Richard is wonderful to work with and Jerry a pleasure to finalize my latest purchase. More

We had such a great experience!! Larry was awesome and I an absolutely loving my new car!! We will definitely come to Kelly Honda again!! an absolutely loving my new car!! We will definitely come to Kelly Honda again!! More

The buying experience at Kelly Honda At Lynn,MA was a very pleasant experience. We did not experience the usual "sales pressure" we had before in other dealerships.Edward, the salesman and Jerry, the man very pleasant experience. We did not experience the usual "sales pressure" we had before in other dealerships.Edward, the salesman and Jerry, the manager accommodated our price haggling with ease. They are true to their pledge of buying cars made easy. More

found a car on their internet 2009 Honda CRV EXL - Tango Red, beautiful car so my husband and I went to the dealership to see it. We met salesman - David Pereira - very knowledgeable and patient and a credi Red, beautiful car so my husband and I went to the dealership to see it. We met salesman - David Pereira - very knowledgeable and patient and a credit to Kelly Honda - took the car for a quick spin - loved it and my husband and I sat with David and drew up the paperwork - the original trade in offer I received - I felt was too low - and we negotiated more for my Toyota. Met with Boule re: financing the car. He gave us all the options and we decided to finance through Honda - He too was very patient and made sure we understood the contract prior to signing.We left that night feeling that Kelly Honda was a great dealership and the people were outstanding. We went back to the dealership the next night to pick up the car and thats when things started to go bad. When I walked around the car I noticed MANY scratches where paint had chipped off - I had walked around the car several times the day before and never saw these - When we brought it to David's attention he immediately brought out Jerry who listened to our concerns, initially tried to convince me that the scratches were there all along and that when they buffed the car that morning it took the surface dirt off and brought out the scratches. After much discussion he went inside and came back out with an offer of 100.00 and we could get the work done ourselves. By this time I wanted to cancel the contract - I was unhappy with their attitude and their resolution. He went and got Dennis - Sales Manager who proceeded to convince me, in a very arrogant manner, that the scratches had been there all along and what could they do to make me happy. After some very heated words between us, I asked David to cancel the contract,return my Toyota to me and that I was totally mistaken about this dealership caring about people. Dennis kept communicating to us that the dealership only wanted to do everything possible to make the customer happy and was trying to keep the lines of communication open so that we could resolve this issue. He did offer several ideas that would benefit us in the end and as we listened to him, we did realize that customer satisfaction was important to him. He told us the dealership would touch up the car, buff it out best they could and asked what else we wanted. My husband wanted a lojack system installed because there was no security system in the car - although the write up on line said it had a navigational system. Dennis approved installating of the Lo Jack system free of charge and a cash settlement of the difference.I can honestly say by the time we left the dealership - everyone there went out of their way to make sure we were happy - especially Dennis and David. Dennis's resolution to the problem showed a side of him that I hadnt originally seen. He really does represent Kelly's emphasis on customer satisfaction and my husband and I appreciated his efforts and resolutions. We have subsequently recommended David Periera and Kelly Honda to several other people and will continue to do so. More

I had the pleasure of dealing with Don and Dennis when I I had the pleasure of dealing with Don and Dennis when I came in to discuss the possibility of purchasing a honda crv. I found Don very helpful and I had the pleasure of dealing with Don and Dennis when I came in to discuss the possibility of purchasing a honda crv. I found Don very helpful and sincere. Dennis was extremely professional and put up with my and my husbands demands! We got a great tradein value for my Mazda Tribute ( higher than blue book) and a very fair discount on my Honda crv exl! I have returned with not 1 but 2 friends who had a similiar experience. The sales man for those 2 sales was Joe Richard, who was also very knowledgeable and a complete gentleman! Both friends, with my help got great deals! 1 on a honda fit and the other on a Honda crv Lx. There service department is also very helpful and knowledgeable! I have 2 Honda dealers closer than Lynn but go out of my way because of the level of comfort I have at this dealership! I would highly recomend this dealer to anyone in the market for a new or used car! More