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Kelly Honda
Lynn, MA
1,398 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,398 reviews
April 14, 2012
I was told by a good friend to go to Kelly Honda and see I was told by a good friend to go to Kelly Honda and see Walter, He told me he is the best!! Well he was right!! Walter made my car buying so easy I I was told by a good friend to go to Kelly Honda and see Walter, He told me he is the best!! Well he was right!! Walter made my car buying so easy I realy enjoyed it! I left with my new Civic and I love it! Dose everything Walter told me it would do! Thanks Walter!!! More
by oneoldguy
Employees Worked With
Walter Sugrue
April 13, 2012
Larry, was very friendly and made my car leasing experirence very easy. I never felt pressured and things were done in a timely manner. I would recommend my friends to go to Kelly Honda and ask fo experirence very easy. I never felt pressured and things were done in a timely manner. I would recommend my friends to go to Kelly Honda and ask for Larry Simard. Thank You Larry. Cathy Marquardt More
by csmarquardt
April 12, 2012
I recently purchased a 2012 Honda Civic from Juan Mendez. My overall experience was wonderful. Purchasing a new vehicle is never an easy thing to do, however Juan made it a very smooth and comfortable transa My overall experience was wonderful. Purchasing a new vehicle is never an easy thing to do, however Juan made it a very smooth and comfortable transaction. His friendliness was unlike any car salesman I have ever dealt with. I am very pleased with my new vehicle and will definitely be referring everyone I know to go see Juan Mendez at Kelly Honda! More
by Christina D.
Employees Worked With
Juan Mendez
April 12, 2012
Dave and a couple of others I worked with were very friendly and helpful. Dave explained everything simply and clearly. There wasn't any high pressure sales. I feel I got a very fair deal. The enti friendly and helpful. Dave explained everything simply and clearly. There wasn't any high pressure sales. I feel I got a very fair deal. The entire experience went much smoother than I was expecting it to. More
by rstacy1
April 11, 2012
Mike was truly a pleasure to work with. He's an honest, easy going and friendly guy. He's also a true professional who makes leasing or buying a car enjoyable. He's very accessible, knowledgeable about the easy going and friendly guy. He's also a true professional who makes leasing or buying a car enjoyable. He's very accessible, knowledgeable about the Honda brand and goes above and beyond to help customers. Without any reservations, I'd recommend buying a car through him. More
by DouglassAgraz
April 11, 2012
Kelly Honda provided me with a great new car buying experience again (2nd time). Walter is a great sales person to work with. This was my 2nd time dealing with him and both times were great. I felt no experience again (2nd time). Walter is a great sales person to work with. This was my 2nd time dealing with him and both times were great. I felt no pressure to buy, felt he took the time to explain the car I was looking at, and was great with follow up as well. I would definitely recommend Kelly Honda and Walter again. - Kristen More
by kriskris
Employees Worked With
Walter Sugrue
April 11, 2012
My visit to Kelly Honda was the best car buying experience I've had. I walked in with 2 cars in mind from the used department that I had seen online. Within an hour I was on my way to purchasing on experience I've had. I walked in with 2 cars in mind from the used department that I had seen online. Within an hour I was on my way to purchasing one of those vehicles. The staff were extremely pleasant and helpful. I had also just relocated to the area for a new job and they were very understanding of not having a lengthy job history. The next day the Kelly team wrapped up the financial aspect and had my car ready for me. I will continue to purchase through this dealer in the future and I suggest you do the same. More
by amanda.rainey
Employees Worked With
Jeremy McComb, Jeremy McComb
April 11, 2012
Kelley Honda Dealer is the best place to buy a car. great customer services,friendly staff even when i walked into Honda Kelly dealer, everyone i spoke to was extremely friendly. Highly recommend to anyone l customer services,friendly staff even when i walked into Honda Kelly dealer, everyone i spoke to was extremely friendly. Highly recommend to anyone looking for a car @ Honda Kelley Dealer. Thanks More
by hungquocle
Employees Worked With
Jeremy, Jeremy McComb
April 07, 2012
My "customer service" and "friendliness" ratings (5s) are based on salesman Don Williams. He was hands-off and very easy to work with. After meeting him, discussing the Hond "friendliness" ratings (5s) are based on salesman Don Williams. He was hands-off and very easy to work with. After meeting him, discussing the Honda Pilot, and taking a test drive, I felt strongly about this dealership getting my business. I live only a few miles away and thanks to such a great meeting with Don, I was excited about possibly going with a Honda dealership so close to home. When Don and I finished talking and I told him I would be bringing my wife in to see the Pilot, he asked me to come inside and "tap the desk', which apparently in the car sales world means meet the manager. I sat at Don's desk and waited while a "gentleman" dressed in a suit walked by, looked at me, and went into a nearby office. Right after this happened, Don returned and said I was all set to go and did not need to wait for the manager. I was dressed in nylon sweat pants, a long sleeved t-shirt, and a Red Sox hat so I immediately thought my attire was to blame for apparently not being worthy of the manager's time. Regardless, I was offended. Don tried to be polite and say all the right things, but the damage was done. Yesterday, I stopped at Kelly Honda with a new 2012 Touring Pilot that I bought at Honda North in Danvers. I found Don and told him I was sorry his manager cost him a sale. I also told him that I appreciated his professionalism and the time he spent with me when I stopped in and that I would have no problem recommending him if I knew someone in the market for a Honda. Don was thankful that I stopped by and once again expressed his disappointment with how our first, and last, meeting ended. He asked me to visit this site to write a review and then told me that the manager in question no longer works at Kelly Honda. I told him that if he had left the dealership manager business all together, it was a wise career move. It's the age-old lesson of not judging a book by it's cover. Don Williams is an excellent salesman and a really good guy. He was simply the victim of a douchebag manager. More
by DJZ
