Kelly Honda

Efficiency My family and I continue to work with Julie year after year, as she continually provides excellent customer service and is a pleasure to work with. J My family and I continue to work with Julie year after year, as she continually provides excellent customer service and is a pleasure to work with. Julie is always understanding of our needs and delivers on every deal we close. We look forward to working with Julie in the future. More

4 out of my 5 cars have been Honda products so When I decided to look for a used, second family vehicle (the first family vehicle is a 2006 Honda Odyssey), I knew what I was looking for and what I When I decided to look for a used, second family vehicle (the first family vehicle is a 2006 Honda Odyssey), I knew what I was looking for and what I would get in a Honda product so I didn't need to be "sold" a car. I just wanted to go into a dealership, test drive cars, talk numbers, and then make my purchase. I decided to look for a 2006-2009 Civic in a sedan or coupe version. I had already browsed the inventory of dealerships in Boston and surrounding cities and had visited 5 of them before visiting Kelly Honda. After visiting Kelly's web-site on a late Saturday afternoon, I saw something I was interested in and I called the dealership to verify the car was still there. I spoke with Clariza Medrano (who was great herself) and after learning the car was available, I rushed to the dealership. Mind you, the dealership closes at 6:00 on Saturday's and I arrived at around 4:30. I was afraid that everyone would be in a rush and would try to pressure me into buying something. Brandon Amodeo was assigned to work with me. After test driving the car (the price and condition of the car were the best I had found), I sat down to talk numbers with Brandon. We all came to an agreement and I agreed to buy the car. Kyle Milan, the Business Manager, wrapped the deal up. He also played a role in making sure the buying experience was stress-free and fair. Again, I am familiar with Honda products so I didn't need the sales talk (the car pretty much sold itself). I didn't want to work with someone who was going to apply pressure or use gimmicks to sell the car. I wanted to work with someone who was going to engage in a straight-up discussion on what would be good for me. Fortunately, Brandon handled the process the way I wanted. He understood what I was looking for in a car and worked with me. I appreciated that. No dealership is perfect because all humans are imperfect (that includes sales staff AND customers!). However, dealerships help themselves when they encourage their staff to LISTEN to the customers. We ALL benefit when that happens. I have much respect for those who work in car sales, such a pressure-filled, competitive field. I certainly have much respect for Brandon. I would like to thank him for listening, for following through, and for helping me purchase a great car. I'll be back in a couple of years for that 2015 Fit EX-L! More

Knowledgeable Angel Isales was very nice. He knew all about the cars. Took his time to get to know my needs and what I was looking for. Made me feel comfortable. Fe Angel Isales was very nice. He knew all about the cars. Took his time to get to know my needs and what I was looking for. Made me feel comfortable. Felt like i was talking to a normal person instead of a salesman. I am very pleased with his customer service and Knowledge of cars. I would recommend him to everyone! More

Great Company I was very pleased with my purchase the staff Angel was very informative and polite, he made my selection in the honda car I purchased. I was very pleased with my purchase the staff Angel was very informative and polite, he made my selection in the honda car I purchased. More

Not customer oriented Sales woman Julie was okay. When it came time to figure out the financing I wasn't shown the actual breakdown of payments until I agreed to buy an ext Sales woman Julie was okay. When it came time to figure out the financing I wasn't shown the actual breakdown of payments until I agreed to buy an extended warranty at a "discount". The discount was them inflating the monthly payment to make the warranty seem better. When I got home and discovered the deception I complained and they apologized and offered to remove the warranty. It wasn't the money, it was the principle and I wanted the warranty so I kept it. For my trouble they gave me 2 free oil changes. Okay fine, whatever. First oil change was free and just yesterday when I got my second oil change they refused to honor it. Bottom line, deceptive sales practices and false promises. I will be buying my next Honda from Herb Chambers. More

Dealership experience: In Kelly Honda, they provided me with great service, they were very welcoming, and helped me find the car that I wanted. Joseph oise helped me through In Kelly Honda, they provided me with great service, they were very welcoming, and helped me find the car that I wanted. Joseph oise helped me throughout the entire process along with his co-worker. I was able to fill out all of the paperwork with their help and I was greeted by most of the sales associate there. I definitely recommend this dealership to everyone because they have all the right qualities altar a good dealership should have! More

Great Service I was very pleased with the great service provided by Brandon. He was very professional and was able to guide through the entire process. Brandon was I was very pleased with the great service provided by Brandon. He was very professional and was able to guide through the entire process. Brandon was very helpful and very patient. Overall I am satisfied with my recent visit and loving my new car. More

Great experience leasing Had a great experience leasing my 2015 civic. The staff was able to help me even when I had gone over my mileage for my last lease. Great service. Had a great experience leasing my 2015 civic. The staff was able to help me even when I had gone over my mileage for my last lease. Great service. More

Julie Febonio is the BEST hands down!! Kelly Honda was a great dealership. Be sure to ask for Julie Febonio!! My whole family buys/leases all our cars from her. She and the dealership take Kelly Honda was a great dealership. Be sure to ask for Julie Febonio!! My whole family buys/leases all our cars from her. She and the dealership take the stereo-typical dread out of buying a car. Julie creates a comfortable and honest environment and will be sure to make your experience at Kelly Honda a good one! More

First car purchase Went to Kelly Honda to buy my first ever car. Clariza, Chris Osorio and Kyle made the entire experience from start to finish a most enjoyable one! C Went to Kelly Honda to buy my first ever car. Clariza, Chris Osorio and Kyle made the entire experience from start to finish a most enjoyable one! Clariza and Chris showed us the utmost patience with all of our questions - big and small, serious and silly and they responded without any hesitation or judgment. I can honestly say that I will keep them in mind for all of our automotive needs for our new car! More