Kelly Grimsley Kia
Odessa, TX
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Very professional and friendly customer service. My wife's exact words were, "it was nice to see females working in there"... she has never been intimated by the male employees she says but some women wife's exact words were, "it was nice to see females working in there"... she has never been intimated by the male employees she says but some women may so to see more diversity is good. More
Amazing place to get your vehicle serviced. They figured everything out very quickly and efficiently. They are perfect with every service and I can always look forward to my next visit. everything out very quickly and efficiently. They are perfect with every service and I can always look forward to my next visit. More
The person in the shop in the service area was very nice and very polite. I didn't like however bat while my car was in getting worked on I had sales people trying to sell me a brand new car I know that tha and very polite. I didn't like however bat while my car was in getting worked on I had sales people trying to sell me a brand new car I know that that's their job but it was somewhat annoying. Also I was told that I do not have an oil leak but the spots on my garage floor tell me different so I'm not quite sure how mechanics who are supposed to know everything about Kia's can't find an oil leak when I know for a fact there is one. More
The customer service is great the wait time and if we need a ride somewhere that is very convenient. The knowledge explained and the reasonable prices. need a ride somewhere that is very convenient. The knowledge explained and the reasonable prices. More
It was Fast service and had a friendly staff.I Wish free It was Fast service and had a friendly staff. I Wish free tire rotation was included with purchase of a new car since they want you to rotate your ti It was Fast service and had a friendly staff. I Wish free tire rotation was included with purchase of a new car since they want you to rotate your tires every 5000 miles as the oil change More
Everyone is real friendly and very helpful and works with you and the waiting area has the internet and real nice and has your drinks with you and the waiting area has the internet and real nice and has your drinks More
Fast service. Courteous staff. Staff explained what I needed extra on my vehicle. Explained what needed to be done in the near future due to age of vehicle. needed extra on my vehicle. Explained what needed to be done in the near future due to age of vehicle. More
Cx service was great service got to me promptly. Service was fast. Service department informed me of progress of service. Friendly agents and offered coffee . Service was fast. Service department informed me of progress of service. Friendly agents and offered coffee . More


