Kelly Ford - Service Center

Had my 2023 F150 in for a bucket seat issue. Wilson Vasquez was professional and spot on with his service. I appreciate it Wilson, keep up the good work! Wilson Vasquez was professional and spot on with his service. I appreciate it Wilson, keep up the good work! More

Awesome work, pleasant staff, quick turnaround. My 2nd visit and will definitely be going back!!! My 2nd visit and will definitely be going back!!! More

Wilson Vasquez is one of the BEST service advisors I have encountered in my 44 years in the Automotive business. He is through, honest, fully explains everything that is being done, and what to expect. But w encountered in my 44 years in the Automotive business. He is through, honest, fully explains everything that is being done, and what to expect. But what makes him great is his follow up, I received follow up calls from each and every time. Every time his team has worked on 2021 Ford, its been a Five-Star Experience!! All this comes from a Retired Dealership Owner. More

Brought our 22 Escape in today for a diagnostic check. Service Advisor Tracy Daly handled our concern with great care and concern. She made sure we were completely satisfied with the service we received. Service Advisor Tracy Daly handled our concern with great care and concern. She made sure we were completely satisfied with the service we received. Tracy has always provided outstanding service to us on the many vehicles we’ve purchased at Kelly. Thank you Tracy-we appreciate it! More

My husband passed away recently. My F-250's AC hadn't been working for a while. They took it in for service and I had my truck back the next day, AC cooling nicely. I want to especia My F-250's AC hadn't been working for a while. They took it in for service and I had my truck back the next day, AC cooling nicely. I want to especially thank Traci Daly and Raphael Martinez Their considerate kindness and respect for me was a balm to my bruised heart. I can never thank them enough. More

Awesome experience! ! Derek was great to work with. He was very knowledgeable and helpful in making my experience as easy as possible!! Thanks to Derek for such amazing ! Derek was great to work with. He was very knowledgeable and helpful in making my experience as easy as possible!! Thanks to Derek for such amazing customer service!! More

Need to come back for more instruction on vehicle. Since I traded a ford. The cost of brake fluid flush should be waved when i brought it in for recall repair. Since I traded a ford. The cost of brake fluid flush should be waved when i brought it in for recall repair. More

Natasha Christian was great to work with, pleasant, knowledgably excellent service. Willing to go above... knowledgably excellent service. Willing to go above... More

Natasha Christian was an amazing help when I was there. Great advice and well mannered Great advice and well mannered More

After taking my Lincoln MKC to a Lincoln dealer and was treated like they were doing me a favor to talk to me , I left.. I called Kelly Ford to see if they serviced Lincoln’s.. I was fortunate enough to ta treated like they were doing me a favor to talk to me , I left.. I called Kelly Ford to see if they serviced Lincoln’s.. I was fortunate enough to talk to Valerie who put me through to Christine Pulice.. What a relief and pleasant surprise to find such a knowledgeable and professional to take the time to explain everything to me and what my options were… I will be have all my repairs done at Kelly Ford from now on.. Thanks again Christine Pulice and Valerie… More