Kelly Ford - Service Center

Super Repair Center and Communication Excellent repair center and dealership to work with. Communication from Jeremy Collins is the best, calls back quickly when you leave a message and h Excellent repair center and dealership to work with. Communication from Jeremy Collins is the best, calls back quickly when you leave a message and he follows up. Mechanics, especially the diesel mechanics know their stuff. Thank you guys and that is why I come to this shop for repair work when needed. Gary Hardey More

Collision center great service Sorry, had problem with my car after car accident . Collision center of Kelly Ford was my right choice .Everything was fast. I left the car and later Sorry, had problem with my car after car accident . Collision center of Kelly Ford was my right choice .Everything was fast. I left the car and later came in few days to pick it up. They talked with the insurance company few times, talked with rental company . Service was great, fast, professional. People there very friendly and helpfull. Management is great. Thank you, Collision Center of Kelly Ford! Great job! More

Service!! I can't much about the svc department, app for oil change at 11:10 Wednesday and was told a 3 hr wait. Went in to the sales department and spoke to I can't much about the svc department, app for oil change at 11:10 Wednesday and was told a 3 hr wait. Went in to the sales department and spoke to Charlie and he was polite, prompt and sorry for the wait. I had another issue that would involve the body shop and cleared everything up PROMPTLY '!!! Too much in detail BUT charlie took care of it all!!!! More

Service Department is Great Jeremy Collins is a great Service Advisor. Informed and very helpful. I am very happy. Made sure I got my MaxCare and let drive away satisfied. Jeremy Collins is a great Service Advisor. Informed and very helpful. I am very happy. Made sure I got my MaxCare and let drive away satisfied. More

Serviceth THE SERVICE IS AWESOME I'VE HAD NO PROBLEMS AT ALL AT KELLY FORD THE PEOPLE THAT WORK THERE ARE REALLY NICE AND THEY TAKE REALLY GOOD CARE OF MY CAR A THE SERVICE IS AWESOME I'VE HAD NO PROBLEMS AT ALL AT KELLY FORD THE PEOPLE THAT WORK THERE ARE REALLY NICE AND THEY TAKE REALLY GOOD CARE OF MY CAR AND ANYTHING I NEED HELP WITH THEY TAKE THE TIME TO HELP ME OR SHOW ME HOW TO WORK THINGS ON MY CAR More

Great service! My wife brought her vehicle in and Doug to great care of her vehicle and had everything done as promised. Getting the vehicle back on time was import My wife brought her vehicle in and Doug to great care of her vehicle and had everything done as promised. Getting the vehicle back on time was important so she could make it to othe commitments. Thanks again! More

Very professional, couteous and informative experience I would highly recommend Kelly Ford service department...Jeremy was great! He was very understanding and thorough in researching and answering all my I would highly recommend Kelly Ford service department...Jeremy was great! He was very understanding and thorough in researching and answering all my questions throughout my total visit. He provided a comfort zone that was necessary in order to make the correct intelligent decision regarding my vehicle service. The tech eval identified the problem source and I chose to wait for my vehicle. During this time I had occasion to interact with many other Kelly Ford staff...everyone had great interpersonal skills...a compliment to HR and management. Casey Tucker, in sales, was also a pleasure to talk with regarding the Escape family of vehicles...very friendly and informative in a professional manner. We will certainly recommend Kelly Ford. More

Service Advisor Mr. Jeremy Collins has continuously provided a highly professional, informed and friendly service. He also tskes his service to the top. On 3/19/17, I Mr. Jeremy Collins has continuously provided a highly professional, informed and friendly service. He also tskes his service to the top. On 3/19/17, I picked up my 2001 Ford F350 after having the transmission replaced. Not only was it repaired it was cleaned and look like new. I was more than proud to drive my truck home. Thank You!!! JERMY. More

Service always overbooked Buying my car was great. No pressure sales. Have scheduled 2 appointments for service and been told they are 2-3 hours behind. Finally just had to wa Buying my car was great. No pressure sales. Have scheduled 2 appointments for service and been told they are 2-3 hours behind. Finally just had to wait it out because I couldn't take any more time off from work. My scheduled time was supposedly their slow time. More

Excellent Service I've been bringing my truck here since I bought it and Traci has been great. Thank you for taking good care of my truck! I've been bringing my truck here since I bought it and Traci has been great. Thank you for taking good care of my truck! More