Kelly Ford - Service Center

The Works Friendly, helpful attitude by everybody I interacted with there from the tech who was checking wheel alignment when I pulled in and came over to greet Friendly, helpful attitude by everybody I interacted with there from the tech who was checking wheel alignment when I pulled in and came over to greet me to the young lady who gave me a ride back to my house. As always, Traci provided courteous, friendly, professional service advice and gave me progress updates. I appreciated the wash and vacuum after the service as I don't always have time to do it myself. I do recommend the service department when the subject comes up in conversation. Good Job. More

It was a good day Was cheerfully greeted by a man who said Traci the advisor would be right with me. Traci was very knowledgeable and professional, explaining need for Was cheerfully greeted by a man who said Traci the advisor would be right with me. Traci was very knowledgeable and professional, explaining need for new wipers, airbag recall situation, and after the work was completed, if I should have any problems or questions about my 2007 Edge, to give her a call. Amazing." More

Great service writer Judy Daly helped review a first quote I got from a different shop and talk to me about what was needed and gave me a quote based on your pricing it's Judy Daly helped review a first quote I got from a different shop and talk to me about what was needed and gave me a quote based on your pricing it's still a lot of money but I'm going to save and bring my car in next month your quote was more reasonable and I feel better that Judy took the time to explain things to me instead of just handing me a piece Of paper i'm saying this how much cost More

Very good overall Everything went smoothly and quickly from setting up the appointment to evaluating the right work scope and job completion. Good communication from t Everything went smoothly and quickly from setting up the appointment to evaluating the right work scope and job completion. Good communication from the service contact all along. Fair prices. More

Judy Daly is the most knowledgeable Auto female I know. Great experience with Judy Daly and her entire service team.I have worked with for many years and always goes out of her way to help people. Great experience with Judy Daly and her entire service team.I have worked with for many years and always goes out of her way to help people. More

Very satisfied customer I was very happy to do business with such a courteous and helpful dealership. Everything I was told was done to perfection. Your employee Judy took h I was very happy to do business with such a courteous and helpful dealership. Everything I was told was done to perfection. Your employee Judy took her time and explained a few things to me that I was not quite sure of and saw that all my needs were taken care of. It was a very good experience and I would recommend Kelly Ford to anyone. More

Service Maintenance Ford Fiesta 2016 My Fiesta was scheduled for a service call, and from the moment I arrived to conclusion it was an outstanding experience. All the service personnel w My Fiesta was scheduled for a service call, and from the moment I arrived to conclusion it was an outstanding experience. All the service personnel were courteous and interested in my car's needs. This is an outstanding dealership to be partnered with as a customer and as a lifelong Ford owner. More

Excellence! I was very satisfied with the service I received as soon as I pulled up. The staff at Kelly Ford have always given me the best service and have alwa I was very satisfied with the service I received as soon as I pulled up. The staff at Kelly Ford have always given me the best service and have always gone above and beyond to meet my needs. I am extremely happy with my Ford Fusion and I would happily continue to service my car there for a long time. More

JUDY DALY IS WONDERFUL Judy Daly is a wonderful person to have running the service side of the dealership! Kelly Ford is a Very fair and family oriented dealership who since Judy Daly is a wonderful person to have running the service side of the dealership! Kelly Ford is a Very fair and family oriented dealership who sincerely care about their customers! More

FANTASTIC SERVICE JUDY DALY was really great to work with. My vehicle had gone in for service, and not only was she friendly but also very informative. My appointment JUDY DALY was really great to work with. My vehicle had gone in for service, and not only was she friendly but also very informative. My appointment scheduled was on time and my wait was not long at all. I would definitely recommend friends and family to bring their vehicles to be serviced at this dealership. More