Kelly Ford - Service Center

I tip my hat to the body shop at Kelly Ford. After dealing with another local Ford Dealership over the concerns of rust on the roof of my F150. The folks at Kelly Ford are a GREAT help at getting After dealing with another local Ford Dealership over the concerns of rust on the roof of my F150. The folks at Kelly Ford are a GREAT help at getting part of the repair covered by the manufacture. After two years of a going around and around with the other Dealership, one trip into Kelly Ford and a few days later I received a call back with Great News. Great Job Maria, can't wait to get my truck back. More

professional and courteous. very positive experience. C D Willams gave us the comfort to look into a vehicle purchase without pushing us. He was professional and informative and gave us the feeling that C D Willams gave us the comfort to look into a vehicle purchase without pushing us. He was professional and informative and gave us the feeling that we were important and gave us the confidence to look into buying a vehicle. We had only come there to have our backup camera repaired in our fairly new 2016 pkup, but after our experience with Mr. Williams and being shown the 2017 Pkup and the new features we were very interested in purchasing the 2017 Pkup. From there we were given service in helping us trade in our 2016 Pkup. WE came away today with a very positive attitued toward this dearship and a new vehicle. Thanks to all who helped us. More

Great service Depatment - Great Dealer I have always received excellent service at Kelly Ford and especially with Traci Daly, my service rep.Traci always treats me well, always remembers m I have always received excellent service at Kelly Ford and especially with Traci Daly, my service rep.Traci always treats me well, always remembers me, is very knowledgeable about my vehicle and past service work. More

Great service!!!!! Service staff is excellent. I am from Minnesota and have been in Melbourne for the past 7 months. I have brought my Edge to Kelly for three service Service staff is excellent. I am from Minnesota and have been in Melbourne for the past 7 months. I have brought my Edge to Kelly for three service calls; oil change, new tires and a brake issue. I have nothing but absolute praise for the staff. I believe I have had the great fortune to have Traci Daly as my service advisor all three times. She is great. I have used several Ford service departments in Minnesota and Kelly Ford beats them all. Thanks. More

Just in time! On July 1, I brought my Grand Marquis in for an oil change and routine maintenance. My supervisor ws Sean Harmon., who pointed out that I needed new w On July 1, I brought my Grand Marquis in for an oil change and routine maintenance. My supervisor ws Sean Harmon., who pointed out that I needed new windshield wipers (which I had forgotten). He also reported that I needed a new battery, which was covered under warranty. The crew did a grand job, including cleaning and washing. They did not have a replacement battery in stock, but would have one by the next day. Sure enough, I came in on July 3 and had it installed. Was this a Godsend! We made a trip to Georgia that same week, and encountered torrential rainstorms there and back! Thank you for your timely reminder and great service! More

Above and Beyond I wanted to thank Traci Daly on the hard work she did to get my truck fixed. I had defective glass on my sunroof that crack from end to end. She was a I wanted to thank Traci Daly on the hard work she did to get my truck fixed. I had defective glass on my sunroof that crack from end to end. She was able to speak with Ford and had it fixed for free. I had a very positive experience getting this taken care of. Kelly Ford even gave me a loaner truck while it was being repaired. Thanks again! -Andrew Foster More

Very efficient Thorough inspection by service tech revealed a bent half shaft disguising itself as an alignment issue. Very pleased with tenacity and expeditiousness Thorough inspection by service tech revealed a bent half shaft disguising itself as an alignment issue. Very pleased with tenacity and expeditiousness of service tech tracking down/correcting the problem. Traci Daly kept us informed every step of the way of repair progress. Traci was extremely courteous and well informed, completely explaining the issue and nature of the repair work. Absolutely stellar service! More

Great Service advisor Service advisor Traci Daly is always friendly and polite. She is very professional and knowledgeable in what she does. We have been taking our 2013 Fo Service advisor Traci Daly is always friendly and polite. She is very professional and knowledgeable in what she does. We have been taking our 2013 Ford Edge there for 4 years and have always been very happy with the way Traci Daly has treated us. More

Great service Very satisfied with the great customer service today by Sean Thomas Harmon. He's knowledgeable and detail oriented. Went the extra step in the pouring Very satisfied with the great customer service today by Sean Thomas Harmon. He's knowledgeable and detail oriented. Went the extra step in the pouring rain bringing my car to the covered service entrance-Thanks! More

Great service "Everything was done in a very timely and professional manner." Tracy was excellent took great care of our car made sure it was clean inside and out "Everything was done in a very timely and professional manner." Tracy was excellent took great care of our car made sure it was clean inside and out before delivering back to me More