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Kelly Ford - Service Center

Melbourne, FL

4.7
481 Reviews

481 Reviews of Kelly Ford - Service Center

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November 21, 2017

Best service ever! Traci is simply amazing. She is honest and truly cares about her customers. I would travel a 1000 miles she to get my service done with her at Kelly More

by nachris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Nov 22, 2017 -

Kelly Ford responded

Thank you so much for the nice review, Nachris! We really appreciate this feedback and we'll be certain to share your compliments with Traci. We pride ourselves on offering high-quality customer service and are glad we were able to take care of you. It was our pleasure! Best regards, Kelly Ford Team

November 21, 2017

Traci Daly For The WIN!!! Traci Daly has been my service advisor for some time now and it has been refreshing having someone honest and professional get my vehicles in and out More

by Cliff R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Nov 22, 2017 -

Kelly Ford responded

Wow, Cliff! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We will certainly pass the kind words along to Traci and we look very forward to seeing you again in the future! Best regards, Kelly Ford Team

November 21, 2017

Ford Service I have taken several vehicles to Kelly Ford in the past few years for service. I was so impressed with their service, in fact, that I purchased an F More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Nov 22, 2017 -

Kelly Ford responded

Thank you for the wonderful feedback, Scott. Your continued patronage of our dealership is sincerely appreciated. We will let Traci know that you were pleased with her service. Take care. Warm regards, Kelly Ford Team

November 21, 2017

Great service Traci has always went above and beyond and made sure. She makes sure things are done in a timely manner. Always the best service and very friendly More

by F250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Nov 22, 2017 -

Kelly Ford responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. We will be sure to pass along your praises to Traci. Until next time, drive safe! Best regards, Kelly Ford Team

November 21, 2017

Excellence in Customer Service Ever since I moved to Florida in 2006 and traded my car in for a new Ford; I have received great service from this dealership! My most recent experien More

by Ctaffy73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Nov 22, 2017 -

Kelly Ford responded

Thank you for sharing your feedback! We strive to provide the best service possible and are glad Traci was able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Kelly Ford's Service Department. Best regards, Kelly Ford Team

November 21, 2017

Best Ford Dealership Reasons why our family chose Kelly Ford: Exceptional Sales Staff and Management Team Great Customer Service Highly Knowledgeable Service Departme More

by stbowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ahlquist, Vinny Amore, Judy Daly, Charlie Algieri-McCarthy, Austin Van Kirk, Traci Daly
Nov 22, 2017 -

Kelly Ford responded

Thank you for your review and for choosing our dealership. We shall cascade to the team your valuable comments as your words of appreciation never fail to inspire us to be consistent in providing excellent customer service. Kind regards, Kelly Ford Team

November 21, 2017

Traci Daly makes my day when getting my car service Both of our 2013 Fords are 100% dealer serviced. Much of this has to do with our service writer: Traci Daly. She makes certain that all of the work More

by Toliver52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Nov 22, 2017 -

Kelly Ford responded

Thank you for sharing your wonderful feedback. Traci is a fantastic service writer and we're thankful for everything she brings to our team. We look forward to your future maintenance visits. Kind regards, Kelly Ford Team

November 16, 2017

Friendly staff Went in for an oil change and everyone was super friendly, Leo Diaz was very courteous. I had my son with me and they gave him crayons and stickers t More

by carlos13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Diaz
Nov 17, 2017 -

Kelly Ford responded

We are thrilled to hear that you enjoyed your service visit, Carlos. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Best regards, Kelly Ford Team

November 02, 2017

Exceptional service Service Advisor Derek Peter Ertz provided exceptional service today. Cheryl, Sandra and Fred demonstrated the highest level of customer service, truly More

by 19C7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Shaton, Fred Gwin
October 16, 2017

Sales Manager Service was Excellant by Tony I have a 2014 Ford Explorer and their was a defect in the driver's door panel switch assembly as the window controls were breaking off one by one. Ov More

by Tony
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Tabby Collins
Oct 18, 2017 -

Kelly Ford responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Charles made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Kind regards, Kelly Ford Team

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