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Kelly Ford
Melbourne, FL
3,124 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,124 reviews
April 08, 2025
It was an easy process and no pressure. Ii would recommend them for anyone looking to buy a vehicle without the pressure sales. Ii would recommend them for anyone looking to buy a vehicle without the pressure sales. More
by marvin.dreyer
Verified Customer
April 04, 2025
I’ve been having my 2012 Ford lariat serviced for 12 years at Kelly Ford. It has always been a very positive experience happy employees in both service at a very positive experience in sales in my last years at Kelly Ford. It has always been a very positive experience happy employees in both service at a very positive experience in sales in my last purchase of vehicle. More
by jwrieden54
April 01, 2025
The dealership was good but what concerned us was all the added fees to the price of the vehicle with no explanation. Once we got to the final step the disclaimer stated it was profit added on. They should b added fees to the price of the vehicle with no explanation. Once we got to the final step the disclaimer stated it was profit added on. They should be upfront about that and not add it in later. That is deceiving and we won’t trust the salesman again. More
by garymarcis
March 31, 2025
As someone in the service industry I am very big on costumer service and the staff I interacted with at Kelly ford were all top tier. From Traci in the service department to David the salesman to Mike costumer service and the staff I interacted with at Kelly ford were all top tier. From Traci in the service department to David the salesman to Mike who helped me with the financial paperwork, I had a great experience and will highly recommend Kelly ford to all my friends and family. They all went above and beyond to help me out in getting my vehicle. More
by melvinshideaway
March 28, 2025
Great people, very outgoing and helped me get what I needed. Also finance department worked fast and professional. needed. Also finance department worked fast and professional. More
by vandoros2
March 27, 2025
My buying experience at the dealership was easy and I received the deal I wanted. Paul Cotton was no pressure and great to purchase another new vehicle from. received the deal I wanted. Paul Cotton was no pressure and great to purchase another new vehicle from. More
by Seanmulvaney01
Employees Worked With
March 25, 2025
Finally someone listened and today I received $500 back from Kelly for under valuing my 30 day used car trade. No response on the $995 dealer fee refund though from Kelly for under valuing my 30 day used car trade. No response on the $995 dealer fee refund though More
by DLROUSSEL
March 25, 2025
Kyle and Sandy were a true pleasure to work with! Highly recommend these two and Kelly Ford for anyone who is looking to purchase a vehicle! Highly recommend these two and Kelly Ford for anyone who is looking to purchase a vehicle! More
by LaurenB
March 18, 2025
The entire processing of trading in a car on a new purchase went smoothly. This is the third vehicle purchased from Lelly Ford. purchase went smoothly. This is the third vehicle purchased from Lelly Ford. More
by cobra143
March 10, 2025
Well they honor their 30 day used car guarantee for trade on another used vehicle but they reduced my trake by $500 and charged me another dealer fee of $995 and that STINKS. I questioned their sale departm on another used vehicle but they reduced my trake by $500 and charged me another dealer fee of $995 and that STINKS. I questioned their sale department and got that is our policy on all vehicles sold at this dealership not matter what you buy. They did honor the WE OWE but did not get the smoke smell out of the vehicle but they did fix the main window switch and removed the key lock on trailer hitch receiver but the SMELL??? More
by DLROUSSEL
