Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
648 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
Excellent Service! Our family has been dealing with Kelly for several years now and every experience has been very positive. We know we can trust Kelly for sales and se Our family has been dealing with Kelly for several years now and every experience has been very positive. We know we can trust Kelly for sales and service. Recently, our vehicle was in need of service. We called Kelly and spoke with Dave Vrabel who was able to get the car in almost immediately, have the service completed in a timely fashion, and have us on our way! This is not the first time we have dealt with Dave. He is always a true professional and a large part of the reason we will continue to buy from Kelly and have our vehicles serviced there. More
Great Customer Service Dave took great care of me. He explained the work that was to be done to my car. He thoroughly reviewed my bill to make sure that I understood everyth Dave took great care of me. He explained the work that was to be done to my car. He thoroughly reviewed my bill to make sure that I understood everything. I would highly recommend Dave and Kelly. More
Dodge Truck and Jeep Service - OUT STANDING! We have a Dodge Ram 1500 4 x 4 truck and a Jeep Commander serviced at Kelly. Their service department is friendly, fast and reliable but most importan We have a Dodge Ram 1500 4 x 4 truck and a Jeep Commander serviced at Kelly. Their service department is friendly, fast and reliable but most importantly TRUSTWORTHY! We tried getting both our vehicles serviced at the other Jeep & Dodge dealership in our area much to no avail, no need to trash talk but we would not trust our family vehicles being serviced any where else other than Kelly - period. While all dealerships have similar tools and policies it's the staff or the people at Kelly that make the difference, they seem to care and that's rare these days. ESSE QUAM VIDERI! More
Service Dave Vrabel has been our Service Manager over the years and when we purchased our 2015 Jeep Cherokee we insisted that Dave handle our Service requirem Dave Vrabel has been our Service Manager over the years and when we purchased our 2015 Jeep Cherokee we insisted that Dave handle our Service requirements. We have found Dave to be honest, professional and forthright. You can be assured of great service when dealing with Dave. More
Kelly keeps my car running smoothly! Dave keeps track of my maintenance so that my car is always ready for the long trip! Service is done quickly and efficiently and at a reasonable cost Dave keeps track of my maintenance so that my car is always ready for the long trip! Service is done quickly and efficiently and at a reasonable cost. More
Terrible customer service, never again TERRIBLE. I had nothing but bad experiences from here in the 3 times I tried to buy vehicles. Arrogant staff, especially the sales managers, and the s TERRIBLE. I had nothing but bad experiences from here in the 3 times I tried to buy vehicles. Arrogant staff, especially the sales managers, and the service department acts like you are burdening them by bring in your vehicle for service work or recalls. Good luck talking to someone then after the problems take place. Ive called numerous times to the managers and emailed as well with no return emails or phone calls. I even tried to buy a new $50,000 truck recently and after test driving it with Brian Spangler, they never even called me back to go forward with the purchase. Dave Vrabel in the service department was condemning me for bringing my new vehicle then, THAT I HAD TO BUY AT ANOTHER DEALERSHIP, for a safety recall. This is VERY common for people from around the area so I'm not sure where all these glowing reviews are coming from since 80%+ of the people Ive talked to will never step foot in there again. We buy almost exclusively Chrysler products and we will never shop here again! More
Service Department at Kelly. I always call Dave Vrabel This is the 3rd Grand Cherokee Jeep I have purchased at Kelly. Dave Vrabel is the person I always call over these last 10 years. He gives me great s This is the 3rd Grand Cherokee Jeep I have purchased at Kelly. Dave Vrabel is the person I always call over these last 10 years. He gives me great service for my vehicle and is always very fair on the service estimates. I will continue to call Dave when I need as I did yesterday, 02/28/2015. Carolyn Lapierre More
Highly recommend Kelly Chrysler Dodge Jeep Ram I have been a loyal customer of Kelly since 1998 and for good reason. The service provided by Kelly, and in particular Dave Vrabel, is excellent. Da I have been a loyal customer of Kelly since 1998 and for good reason. The service provided by Kelly, and in particular Dave Vrabel, is excellent. Dave is always a pleasure to work with - he's very professional, courteous, reliable and trustworthy. I have my two vehicles serviced at Kelly and will continue going there given the quality of service I receive. Dave is very accomodating with my schedule and always makes good on his word especially when it comes to dependability. I also appreciate the tranportation they provide to/from your destination while your vehicle is being serviced. The check out/payment process is easy and timeless as well. Thanks to Dave at Kelly for making my vehicle repairs seem seamless. Maryanne More
Professional, reasonable service provided by Kelly Jeep I have been returning to Kelly Buick and jeep for more that 20 years. Over that time i have had (3) Buicks and (2) Jeeps. I have always found their I have been returning to Kelly Buick and jeep for more that 20 years. Over that time i have had (3) Buicks and (2) Jeeps. I have always found their service to be professional, reasonable and friendly. Appointments are easy to make and their service is always performed in a reasonable time frame. In particular, i have always been pleased with the personal treatment offered by Dave Vrabel. He gets me in and out in a reasonable time frame and is always professional in his assessment and explanation of my service needs and problems. More
Great experience with Kelly Automotive Service Center If you are looking for a great service team to compliment your car buying experience this is the place. Over the years I have purchased four Jeeps fro If you are looking for a great service team to compliment your car buying experience this is the place. Over the years I have purchased four Jeeps from "Kelly", as this is my vehicle and Dealership of choice, and there is a reason for that. Dave Vrabel has given me exceptional personal service through the years and it is a pleasure work with him. He is always courteous and knowledgeable. When I call to schedule service, Dave gets me in very quickly, and sometimes that same day. My vehicle is always taken care of. My Jeep has over 100,000 miles and still going strong. Thanks Dave and Kelly Automotive servicemen ! More