Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
648 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
This is my second appointment at Kelly with my new truck. Service was prompt. I was greeted by the new Ram service advisor (Dave’s replacement). Courteous and informative. It was only an oil change, so I was Service was prompt. I was greeted by the new Ram service advisor (Dave’s replacement). Courteous and informative. It was only an oil change, so I was in and out in about 75 minutes and there were no surprises. More
I didn’t have to wait too long. They kept me updated, and were friendly and professional. They kept me updated, and were friendly and professional. More
They had it ready when I needed it and Ryan was amazing! He needs a raise! He needs a raise! More
Appointment on time. Everyone was pleasant and courteous. Service was completed very quick and efficient Everyone was pleasant and courteous. Service was completed very quick and efficient More
The staff was friendly and respectful and my wait time was only an hour. The wait area was clean. was only an hour. The wait area was clean. More
Service work and replacement parts are fine. Expected 30 minutes but actually took 2 hours. Service Tech should have managed expectations better. Expected 30 minutes but actually took 2 hours. Service Tech should have managed expectations better. More
came in for an oil change and alignment but but dangerously worn tires and a leaking oil pan gasket required the car to be left overnight. kellys shuttle service quickly got me back to easton. it w dangerously worn tires and a leaking oil pan gasket required the car to be left overnight. kellys shuttle service quickly got me back to easton. it was a pleasure riding with john as he's a safe driver, knowlegable and a nice guy. service advisor robert brunetto was patient and thorough,taking me out to the vehicle and showing me what was going to be worked on and why. these guys made "the dealership experience" a positive thing. More