Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
647 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
My Pacifica Dave and the crew always making me feel like I'm being taken care of. My only let down is the issues I am having with the Van itself which are a lot Dave and the crew always making me feel like I'm being taken care of. My only let down is the issues I am having with the Van itself which are a lot more than would be expected from a new van that I purchased from you all . More
10.25.18 24,000 mile service Timely, efficient, informative, friendly. Nice touch having the vehicle washed. The service person Thad came to the vehicle as soon as I pulled into Timely, efficient, informative, friendly. Nice touch having the vehicle washed. The service person Thad came to the vehicle as soon as I pulled into the garage and quickly got me registered in. More
meeting I was taken through service center by sales representative when purchasing my vehicle. Pleasant experience and the staff was friendly. Service area I was taken through service center by sales representative when purchasing my vehicle. Pleasant experience and the staff was friendly. Service area was very clean. More
Inspection and Oil change. Employees are always helpful and friendly, Our Service Advisor Thadd Taylor explained all work completed. Always a thorough checkup and the car wash Employees are always helpful and friendly, Our Service Advisor Thadd Taylor explained all work completed. Always a thorough checkup and the car wash is an extra bonus. We were very satisfied with the service we received. More
Excellent service when I call for my vehicle needs repair. My brakes were squealing, and I telephoned service and was able to get in the next day. Dave Vrabel is the representative I have been going to for 20 My brakes were squealing, and I telephoned service and was able to get in the next day. Dave Vrabel is the representative I have been going to for 20 years and he does an excellent job getting me in for service , explains what needs to repaired and calls me promptly when the car is ready for pick up. My car is always washed and looks terrific. More
Fast, courteous professionals. Drove right in, was greeted and escorted to the tech writers desk, then to the lounge. Was told it would be a little longer since it was both an Insp Drove right in, was greeted and escorted to the tech writers desk, then to the lounge. Was told it would be a little longer since it was both an Inspextion and an Oil Change appt. Used the customer center to get myself coffee and sat at their computer area to help the time go faster. Everything was done faster than expected and the check out was a breeze. More
Had a coffe while I waited. Dave Vrabel is an excellent adviser,very helpful in every way,my wait was minutes for a inspection. My car was spanking clean,love the car wash.... Dave Vrabel is an excellent adviser,very helpful in every way,my wait was minutes for a inspection. My car was spanking clean,love the car wash....everything was really nice . Ms HORN More
Always Excellent Professional Friendly Service !! My family has been buying our vehicles from Kelly since 2003. We've gotten a total of four vehicles from them over time. We keep going back there be My family has been buying our vehicles from Kelly since 2003. We've gotten a total of four vehicles from them over time. We keep going back there because the price has always been competitive BUT it's their Service Dept that seals the deal. They have always been professional, courteous and have never failed to bend over backwards to help us, long before these types of surveys came out. More
Yearly vehicle coating Excellent service as always. Service is completed in a prompt, professional manner. Always easy to schedule appropriate service appointments. I woul Excellent service as always. Service is completed in a prompt, professional manner. Always easy to schedule appropriate service appointments. I would highly recommend others to purchase or lease a vehicle from Kelly. More
Good service This particular service visit was fast and service tech (Dave Vrabel) is always very nice. I was in and out in about 20 minutes. Thanks. This particular service visit was fast and service tech (Dave Vrabel) is always very nice. I was in and out in about 20 minutes. Thanks. More