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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.5
647 Reviews

647 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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December 29, 2018

Great service Always have a great experience when going to get my car serviced at kelly jeep Dave always takes great care and keeps me informed and is very helpfu More

by Jazzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2018

Poor treatment Took our vehicle in for a recall and they joy rided the vehicle that dash lights came on and lied about it! spilled the change cup in the door and was More

by kimber231
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Thadd Taylor
Dec 28, 2018 -

Kelly Chrysler Dodge Jeep RAM responded

kimber231, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Chrysler Dodge Jeep RAM. Please reach out to me on my personal cell phone, 610-972-5496, so that I can address your concerns. Sincerely yours, Dan Moyer, Fixed Operations Manager Kelly Chrysler Dodge Jeep RAM or David LaBar, 610-659-4040, General Manager Kelly Chrysler Dodge Jeep RAM.

December 25, 2018

Recent Service Appointment Working with Dave Vrabel is a real pleasure. Shuttle service was prompt and the driver, John, was a pleasure to talk to. Not much more to say. More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2018

Oil Change 12/20/18 Kelly Chrysler service department provide excellent customer service. The online scheduling feature allowed me to quickly schedule an appointment for More

by amrocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2018

great service - reassuring I'm driving the jeep to Florida next week and I knew I was overdue for an oil change. Plus, I wanted to give it the once over just for safety sake. More

by bobl42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2018

Great service Great service, got a coupon for service so the price was great for what I had to pay for. Friendly customer service. Easy scheduling and great service More

by Lissa70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 15, 2018

Three times a charm Brought my car here for oil change. When I pulled in they said my fog light was out. Day or two later realized the service indicator was not reset and More

by Jeep
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William burns
December 13, 2018

Fast and courteous service Took our RAM pickup for a technical service bulletin service notice. Dropped off vehicle the evening prior and by 9:30 AM the next morning we receive More

by dahohe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2018

Excellent Service I scheduled an oil change which occurred at the appointed time, and within the time I expected - even sooner than I expected. All aspects of the serv More

by jmcmahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2018

1st service visit (5000 mile) Very professional , knowledgeable and pleasant staff that we dealt with. Checking in , waiting for the vehicle and checking out all went smoothly. The More

by sandy344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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