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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.5
647 Reviews
Call Service Center (610) 510-2095

647 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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August 12, 2022

Very clean place with awesome customer service. Its always a pleasure dealing with them. Quick and honest service all the way around. More

by Rocktitan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 10, 2022

Very nice to work with the service dept. took care of my problem thank you More

by daddytolittlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We most certainly appreciate the five-star review! Making sure our customers are completely satisfied is something our team strives for every day, and it's great to know how helpful Jim was in your service visit. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 10, 2022

Ryan in the service center was very pleasant to work with. He did well in communicating the status of the Jeep and seemed knowledgeable. Time for the service to complete was as expected. No delays. I wa More

by drucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hutchison
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Aug 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ryan does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 31, 2022

Service was very good, Mark was new but walk through all the steps. Used the shuttle, again get service More

by Sambrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark?
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Jul 31, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 27, 2022

Very friendly and helpful. Took good care of me during the visit. I would certainly recommend them to others. More

by Gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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Jul 27, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Gregg, Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 26, 2022

Xavier and Eddison was very nice good communication they did a very good job both. More

by axel317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddison Polanco
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Jul 26, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 20, 2022

fast friendly service didnt try to sell me something I didnt need was in and out in know time More

by lwolf63938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 16, 2022

The customer service person at the front desk was very professional. He listened to my concerns and made suggestions. All items were completed on schedule. More

by Trotnbrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 11, 2022

We had to reschedule our inspection three times due to a cracked windshield, and they worked with us each time. More

by llsettles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 06, 2022

I have two Jeep Grand Cherokee's, both from Kelly, and I wouldn't take them any where else for service. They are quick, efficient, and dependable. More

by anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marchese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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Jul 06, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Anthony, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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