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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.5
647 Reviews

647 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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September 13, 2022

Service department is great. They listen, fix what is needed and troubleshoot any problems and discuss the cost.. More

by Jan.W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Jan, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

September 11, 2022

Friendly staff and everything was explained in great detail! I had a good overall experience. More

by michaeljanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Michael, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

September 08, 2022

very good service and communication thru out the process and reasonably priced for the work that was done More

by guso21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

September 02, 2022

called wed, received early next day service appt. Dropped off car Wed, night. Car was ready noon Thursday. Very fast turn around and pleasant experience. More

by wdbyrnes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

August 30, 2022

Fast service, friendly staff. They have a nice lounge space that is well-maintained They even washed my car More

by wrivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

W Rivas, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

August 27, 2022

arrived on time/waited on immediately/waiting area was nice/service was done quickly/checkout easy. More

by RSolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

R Solt, Thank you for taking the time out of your busy day to share your experience with Kelly Chrysler Dodge Jeep RAM. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. David LaBar General Manager (610) 659-4040

August 23, 2022

Working with Jim Hillegass and Jim my mechanic lets me know that I am always in go hands. More

by Carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the great feedback! We're very happy that Jim & Jim are there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 18, 2022

Great service! Very kind, efficient, and helpful. They have a nice lounge space that is well-maintained. More

by jah513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 18, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 16, 2022

Fast service, friendly staff. Couldn’t ask for a better experience. As service advisor James got us taken care of as fast as possible. They even washed the car! More

by Dannyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Danny, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything James does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 15, 2022

They go the extra mile to make sure you’re satisfied. I never feel taken advantage of here. I’m a customer for life. More

by anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Anthony, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (610) 659-4040. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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