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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.8
643 Reviews

643 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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June 25, 2021

Had a not so good experience at my last service. I was hesitant to return. This time the service was excellent I was satisfied with everything. Very professional. Service was completed in a timely manne More

by Jeep2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota J Mosteller
Jul 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 23, 2021

I have always been extremely satisfied with the professionalism, service and information provided on any issues encountered. Pleasant experience all around. More

by wdbyrnes1
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 21, 2021

Great Service from Dave Vrabel who always treats me well. More

by Pat Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Pat, It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Kelly Chrysler Dodge Jeep RAM, we value our customers and we look forward to seeing you on your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 17, 2021

The work was done within the estimated timeframe (less than 2 hours) and the waiting area was comfortable.The staff that I had contact with were polite and responsive. More

by ekantra
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 15, 2021

My service is always exceptional. We have been coming to Kelly for over 12 years. Jim keeps us informed about what service is needed to keep our car running well and is always friendly. More

by Angie0329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Angie, We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 29, 2021

I brought in my Jeep for inspection plus a couple of I brought in my Jeep for inspection plus a couple of small items. Dave Vrabel took care of me for my service work. He made some suggestions for som More

by bobl42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Bob, Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 25, 2021

Car was left overnight which worked out.Prompt working Car was left overnight which worked out. Prompt working on car and called when car was done. Very quickly on all ends. Service was good More

by dfe60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 21, 2021

Xavier and his team give us excellent customer service very friendly and helpful I am really happy with my purchase I love my new car thanks everyone! More

by Buli319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
May 25, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 19, 2021

Every time I take my car for service, it is a good experience. The service team is trust worthy and that is always very appreciated. More

by Jeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 12, 2021

Kelly has been excellent with my wife's Jeep, this is my first visit since I purchased the Pacifica. Their service team has always done an excellent job. More

by gfillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Sparrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The Kelly Chrysler Dodge Jeep RAM Team a 5 Star Review David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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