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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.8
643 Reviews

643 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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August 05, 2021

As to be expected, I called James Hillegass, (my) Service Manager about my breaking down the night before going to the doctors. He told me to get it towed over there and he would take care of it. The next More

by Carm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

August 04, 2021

Special Thanks to the service department for the excellent and timely fashion that the repair was done to my car. Special thanks to Kelly for suppling a safe and comfortable place to wait! More

by NanDavis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Nan, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 30, 2021

Dave Vrabel gets my vehicle service taken care of promptly, keeps me informed with costs , & updates , definitely recommend , purchased new jeep with this service in mind More

by schaeffer23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for your 5 Star Review. Dave is a valued team member here with Kelly Chrysler Dodge Jeep RAM. I will share your thoughts with him. Please send him your referrals, family or friends. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 28, 2021

Always a great experience to see Dave, as he is highly knowledgeable, and shares his expertise and kindness - like a good friend that takes excellent care of your car. More

by cvandever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the great feedback! We're very happy that Dave was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 24, 2021

I called for an appointment and was able to get in as requested. I always go to Dave Vrabel and he does an excellent job getting my car serviced as needed in an expedition manner. Thanks Dave for anoth More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Carolyn, We loved reading this review! Happy customers are our aim, and it appears Dave really hit the bulls eye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 19, 2021

The inspection and emissions check up when very well. And the service maintenance was checked as well. Everything was completed to my satisfaction. No problems were found. More

by dianehall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Diane, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 14, 2021

Friendly and excellent service. I’m glad I have found a place that values my car for what it is at the same dealership name. Eric was extremely helpful for having my questions answered that I didn’t need t More

by Devilsinner4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, sales and service manager
Jul 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 13, 2021

Very good experience- I highly recommend Dave Vrabel, service advisor-- highly professional, fair prices I have had a long relationship with the dealer and my son has bought three vehicles here. More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Ted, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 03, 2021

They were so attentive and friendly. I would definitely recommend! More

by poohwald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk. None of these
Jul 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 01, 2021

Dave V was pleasant to work with and kept me updated on the status of my car. More

by Jana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Jana, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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