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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.9
642 Reviews

642 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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September 30, 2021

Was a good experience. David Vrabel was very helpful and explained what needed to be done. Although it was quite expensive the way David described it , the work was a necessary evil . More

by Cabasch
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 29, 2021

I live an hour away and I make the drive to Kelly Jeep because of the great people there and how they treat the customer. More

by mjg710a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 25, 2021

It was a very pleasent experience and my car was wash and the i was very satisfied with the price More

by guso21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 23, 2021

From appointment request to vehicle pickup great service. Reviewed past service record and noted defective part and labor was still under warranty, which I had over looked. Thanks Mark More

by bwgriffiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Burns
Sep 24, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 18, 2021

I bought my chrysler,pacifica and had it serviced twice but in addition they.have been. service ing my 2008 Ford 150 and am very happy to have them service both vehicles. More

by Catle3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 17, 2021

Very nice and friendly service .Arrived at appointment Dave checked Us in very efficient worker. More

by Herpel13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 17, 2021

Inspection and emission service was done very quickly during the appointment time I made. I especially appreciate the 27 point check they do on the vehicle. More

by andrew5
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Andrew, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 16, 2021

Service was excellent -- good communication and quality work Work was completed in timely fashion while I waited. More

by jgockley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 16, 2021

Fast job, no problems. Staff was attentive and like the new look of the interior. More

by Jeep Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 15, 2021

Always bring my vehicle here. Service is always excellent. Work done correctly and in good time. More

by jsmigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 17, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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