Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Took truck in for Oil Change in June of 2025. I told them that the clock was not working. Waited 3 hours and they finally came out and told me that they are waiting for instructions from the fac I told them that the clock was not working. Waited 3 hours and they finally came out and told me that they are waiting for instructions from the factory. Took truck back in November for Oi Change and clock repair. Was told the same story they were waiting. Now when I start my truck up it says time for oi change, I have not even put 500 miles on it since they change oil. Either they did not change the oil or did not reset the button. I will think about going there for service again or even buying a new one from there More
First time at this dealership and the last time! They received in a hard to find Ram truck model that I was looking for. If you enjoy 1970s sales tactics, this is your place to go! They pretty much They received in a hard to find Ram truck model that I was looking for. If you enjoy 1970s sales tactics, this is your place to go! They pretty much sent every person who works there over to talk and work on me. The finance manager ( Mr. Army Ranger Hard Sell ) was the worst and I wasn’t even financing! He played games with the price that the salesman gave me and told me they usually tack on $5,000 to $10,000 premium over MSRP for this truck and I was getting a tremendous deal at MSRP. Tried adding every old school sales trick in the book from ceramic coat protection to extended warranty! Can’t believe dealers still play this awful game. I wouldn’t buy a lawnmower here after my experience! Actually bought the same “RARE” model truck elsewhere for over $4500 under MSRP! More
drove 120 miles for service, told not right parts , and need order more parts , nothing accomplished whole trip. cost me over $100.00 to travel, new appointment next week --- another 120.00 dollar cost. need order more parts , nothing accomplished whole trip. cost me over $100.00 to travel, new appointment next week --- another 120.00 dollar cost. More
I was told that the part for my car was available. After the appointment was made and I dropped the off I was called and told the couldn't be completed because the was not ordered. After the appointment was made and I dropped the off I was called and told the couldn't be completed because the was not ordered. More
I've been coming to this jeep dealership for over 12 yrs. .. I live in NJ and I travel a hour to service my Renegade and Gladiator, worth the trip always, great service and parts staff. Experienced staff in b .. I live in NJ and I travel a hour to service my Renegade and Gladiator, worth the trip always, great service and parts staff. Experienced staff in both departments and fast turnaround on servicing my jeeps always. I would highly recommend the service and the parts dept. More
The sales process was excellent. Anthony was great to work with. It is very easy to schedule service and they had immediate availability. The entire team was great and the work is ex Anthony was great to work with. It is very easy to schedule service and they had immediate availability. The entire team was great and the work is excellent. I will only use Kelly GMC for my truck! More
I will never shop at this dealer again. back in November of 2023 I went to the dealership to get a new vehicle. I told the salesman I no longer wanted a lease and wanted to purchase. They k back in November of 2023 I went to the dealership to get a new vehicle. I told the salesman I no longer wanted a lease and wanted to purchase. They knew my price range and the salesman showed me a vehicle that they said would fit that range. When I went in to sign the papers for that vehicle they said there was a mix up by the salesman and the vehicle they had showed me was not the same vehicle I received pricing for but I could still have the truck for an extra $200 a month, what they never said is that this was also a lease, something they knew I wanted out of. Fast forward to late June 2024, I went to give the dealer another chance because of the price to trade in my current vehicle. I went to get a quote and the manager (different than previous manager) said he would be able to get me into a brand new vehicle and the price was exactly where I wanted it, The only downside was we had to wait for the truck to be delivered. I kept in contact with the salesman over a 2 week span and he assured me the deal was the same as discussed with the manager Once the truck was delivered the salesman contacted me and asked if I wanted to make an appointment to see the vehicle and sign paperwork. Once again, I was reassured the deal and numbers had not changed. Today I cleaned out and took all of my firefighting lights and car seats out of my current vehicle in order to trade it in. When I got to the dealership, I took the vehicle for its test drive, when we came back in the Sales manager once again told me there was a problem with the pricing and they could not honor the deal that was initially offered to me and it would be $150/mo more because there are no longer incentives even though we had both agreed upon the price of the vehicle. Nothing was offered to me as far as different vehicles that may have worked out. Needless to say, I will Never shop at Kelly Jeep again and I urge others to do the same. More














